Hotel vicino a Tacoma Mall - Tacoma

“When I pulled in, went to go into the lobby and it was locked with an arrow pointing to a window. There was only a little drawer that I had to pass the hotel manager my credit card and drivers license through that. No intercom so it was very hard to understand her. I’m just a person that would want to have the face to face interaction and not feel like a criminal trying to check in. I would definitely suggest them putting in an intercom so we can actually hear each other. Moving to...

“Good place to rest”

“👎”

“You have to make sure everything is clean. Seems like the Level-1 has problems. Staffs are good!”

“Our restroom door didn’t even close, we also never got our deposit back and the room smelled dirty. Mold in the ceiling above the bathtub ”

“Nice place to stay for the money. The staff was very helpful and friendly!”

“Good place to go for short trips, and a cozy place to stay if you do any day long activities”

“I couldn't stay in this place because I didn't have cash. In their description they do not specify that the refundable deposit must be with cash and I drove 3 hours with my baby to lose my money in this place. 0 recommended. They didn't refund my money although the fault is theirs for not having availability to receive card payments. And it's good that I didn't stay with my baby in this horrible place. The lobby looks very disgusting, messy and dirty. I just wanted a place that would fit my...

“Personale maleducatissimo! Non trovavano la nostra prenotazione e il ragazzo alla reception invece di cercare di risolvere il problema giocava col cellulare”

“Extremely dirty, didn’t provide WiFi info, tv didn’t work, bedding stained, curtains wouldn’t shut. Literally would never stay there again, only had to because of my unique situation, thank goodness it was only two days. Also staff was awful, unhelpful, stared at you, and made things do uncomfortable. -1/10”

“The hotel appears to be more of homeless shelter, then open to the public. drugs, prostitutes. They should not let the outside public get rooms. People pay money especially in a hotel to be comfortable. They need to keep the hotel as a homeless shelter period. No more renting rooms to the public. No phones, carpets were dirty, holes all in the bedding like smoking holes, sink water was like a pressure washer just shot out when you turned on. Very hot water to bathe only thing I can say. They...

“For the price I paid the room was fine! The property manager is friendly and helpful! It was a very basic room.”

“Very clear instructions and the system for entry, bathroom share, food, and laundry were perfect. There are cats (see pictures of their property), so be aware if you have allergies. Although, you'd have no idea they have any, the house is immaculate and no smells or hair! Very friendly owners. Would absolutely stay again. They have pain killers available, phone chargers, and basic hygiene items. Breakfast available (muffins, yogurt, oat milk, cereals, granola bars) and coffee. Safe...

“I only had an issue with the shower area. It’s not wide enough and I kept touching the glass the side every time I turn around.”

“I didn’t like there was no swimming pool, no hot tub and no out side patio to set outside. For the price of the Hilton garden hotel. I was very disappointed for such a name brand as this with that kind of price tag on it. So yes I was very disappointed to have to go across the street to set at someone else property to enjoy the limited outside for 7 days”

“The staff located the wrong order for our stay and kept calling us the wrong name. She can not location our payment neither. Expedia agent has reaching out them but no one answer the phone. I have tried to connect with the front desk as well, nobody answer the phone.”

“Staff are very nice. Rooms and Parking are excellent too. Very good experience overall”

“Staff was great. Unfortunately the room was SO loud…. It’s not a good sign when the room comes with earplugs.. and unfortunately they were no matched for the very loud mechanical elevator noise. It was a very poor night sleep.”