Hotel vicino a Regal Lakewood - Tacoma

“The room had ants- at least a dozen or more, housekeeping left a clump of hair in the toilet as well as failed to reset my amenities after each day. I got moved to another room as a last ditch effort to make sure that I had a place to sleep without ants... But the experience was far from ideal and although local staff did their best, the management team was never on site and never contacted me back directly. I'm livid. I contacted Best Western customer experience to record my concerns, they...

“Pool area needs update. Everything else was amazing”

“Pet area was only accessible from the interior first floor. ”

“Unfortunately, water started leaking from the ceiling in the shower, coming from the shower in the floor above. It was clear there had already been a recent patch job to deal with a prior water leak. There was also mold showing through the paint on the ceiling in the bathroom and the pillow cases were not white, but yellowed. They were clean but showing age/wear.”

“Perfect”

“Very clean and smelled amazing ”

“Office staff was very nice and changed our room since Expedia gave me a smoking room. Otherwise it wasn’t a very good stay, beds were rock hard and super noisy, towels tiny and no toiletries in the bathroom. Parking wasn’t great either and stairs looked like they were going to fall apart.”

“The clerk was snarky some guy that was hanging around in the lobby was making rude comments. When I came in to complain about the cockroaches that I found. The clerk didn’t seem surprised and didn’t bat an eyelash when oh let me give you another room. The next room was dirty.. when I said I wanted to leave she was quick to say the room was non refundable…”

“Personale maleducatissimo! Non trovavano la nostra prenotazione e il ragazzo alla reception invece di cercare di risolvere il problema giocava col cellulare”

“Needed a place to stay near Tacoma but not downtown, this fit the bill. Bathtub stopper not present, all else was good.”

“Bathroom countertop was not clean and there were only two towels which were a nice size but one for body and one for hair makes someone having to go without… ”

“Breakfast was very good”

“Nice place. Great breakfast ”

“Beds were very comfortable and the room was very clean ..”

“Love the room staff members I like it”

“Front desk had no record of my Expedia reservation. I had to show them my confirmation number. It took 20 minutes but I got it. Could’ve been really bad. Please check your software?”

“Great hotel, will stay again”

“Good ”

“I didn't spend a night there, because of the unprofessional behavior of the receptionist who supposed to check me in. She was raised to hate minorities. She has no respect for herself, nor for the company she represent and none for clients. She and the security officer, on duty that night, are the worse employees I've ever seen in my live.”

“The bathroom smelled quite sour, the walls cary a lot of sound from adjacent rooms and outside. Breakfast was decent, parking was quite simple to work with.”