Mr Juan Ortiz Jr, We are surprised with your words as they don't apply to the reality and there is your own mistake,as you are our first customer who doesn't know what has booked and while in your voucher you had the Deluxe room booked, you came to the accommodation and asked for the Master apartment because you wanted another room category which was not was available so you have to understand that you booked something different. The Master apartment ,you thought that you booked has right as you told different photos than the Deluxe that you booked in reality.Really sorry for your own mistake.Be carefull and read all your room s specifications&right photos before your final confirmation. Our rooms&apartments are much better in reality than in the photos and we thank all the other customers for their response to this.With respect, Sofikiti Marina Sales manager