Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 218 su 266 recensioni" "
10 - Eccellente
218
Valutazione di 8 - Buono. 25 su 266 recensioni" "
8 - Buono
25
Valutazione di 6 - Soddisfacente. 12 su 266 recensioni" "
6 - Soddisfacente
12
Valutazione di 4 - Scarso. 3 su 266 recensioni" "
4 - Scarso
3
Valutazione di 2 - Terribile. 8 su 266 recensioni" "
2 - Terribile
8
9,6/10
Pulizia
9,6/10
Personale e servizio
9,4/10
Servizi
9,6/10
Condizioni e dotazioni della struttura
9,4/10
Ecosostenibilità
Recensioni
10/10 Eccellente
Joshuea
Viaggio con la famiglia
17 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff is very friendly and helpful. Room clean and the breakfast was more than enough
Joshuea
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 20 mag 2024
Dear Joshuea, Thank you for your review regarding your stay at Residence Inn Greenville Downtown. It is a pleasure to know we were able to exceed your expectations. We strive to ensure every guest has a comfortable and relaxing stay, and we will enjoy sharing your compliments with our associates. We are also glad that you loved our spotless accommodations and our breakfast offerings. Thank you again for your feedback, and we look forward to welcoming you back on your next visit to Greenville.Sincerely,Derek Cooper General Manager
10/10 Eccellente
Starr
14 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice and clean hotel, friendly service, within walking distance to many restaurants, shops and the arena.
Starr
Soggiorno di 1 notte a maggio 2024
Risposta di General Manager, il giorno 14 mag 2024
Dear Starr, Thank you for choosing Residence Inn Greenville Downtown and for sharing your feedback. We are delighted to know that you found our proximity to the dining options, shopping, and the arena convenient for your travel plans. it is also wonderful to hear that you enjoyed our spotless accommodations and courteous service. Your satisfaction is our priority, and we look forward to welcoming you back the next time you are in the area.Sincerely,Derek Cooper, General Manager
10/10 Eccellente
Amber
Viaggio di coppia
13 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was a very nice hotel that was clean and nicely furnished in the foyer as well as the room we stayed in.
Amber
Soggiorno di 1 notte a maggio 2024
Risposta di General Manager, il giorno 14 mag 2024
Dear Amber, Thank you for taking the time to share your feedback regarding your recent stay at Residence Inn Greenville Downtown. We are delighted to learn that your expereince was exceptional. Crafting a comfortable and enjoyable atmosphere is the core of our mission, and we are also glad to know that you found our well-kept property and spotless accommodations. We look forward to welcoming you back for another wonderful visit in the future.Sincerely,Derek Cooper, General Manager
10/10 Eccellente
Irfan
5 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Irfan
Soggiorno di 2 notti a maggio 2024
Risposta di General Manager, il giorno 7 mag 2024
Dear Irfan, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Residence Inn Greenville Downtown; we hope to see you again soon. Sincerely,Derek Cooper,General Manager
10/10 Eccellente
Margret
Viaggio di coppia
29 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Absolutely wonderful, friendly, kind, courteous and prompt responses from staff- can’t rate them all highly enough. This is from the front desk, the valets who helped us off load even though we were doing self-Parking, to the cleaning folks - all just wonderful. Have stayed at other hotels and other Marriotts and this is one of their best!
Margret
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 30 apr 2024
Dear Margaret, Thank you for sharing your feedback regarding your recent stay at Residence Inn Greenville Downtown. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. We appreciate your kind words and hope to have you as our guest again soon.Sincerely,Derek Cooper, General Manager
10/10 Eccellente
Eric, easley
Viaggio di coppia
14 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean property. All the staff was pleasant, and the bartenders at Oak and Honey were great.
Eric
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 15 apr 2024
Dear Eric, Thank you for choosing Residence Inn Greenville Downtown during your recent visit to Greenville. We are pleased to know that you enjoyed our refreshing accommodations and excellent service from our dedicated associates. We will be happy to share your kind compliments with our bartenders as well as other team members, and they will surely appreciate it. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Sincerely,Derek Cooper General Manager
6/10 Soddisfacente
Alice, Clifton
13 apr 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Alice
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 15 apr 2024
Dear Alice, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Sincerely,Derek Cooper General Manager
4/10 Scarso
Alice, Clifton
13 apr 2024
Alice
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 4 mag 2024
Dear Alice, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Sincerely,Derek Cooper, General Manager
2/10 Terribile
Edlir, München
Viaggio di lavoro
27 mar 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A peace of crap place, avoid it. I tried to cancel the booking 30 days before through Expedia, personally and never got a response back. Afterwards general manager is asking for apologize saying we didn't notice that.
Edlir
Soggiorno di 5 notti a marzo 2024
Risposta di Hotel Management, il giorno 29 mar 2024
Dear Edlir, Thank you for taking the time to share your concern. We appreciate your patience and you have our assurance that we will convey your message appropriately. Sincerely,Hotel Management
10/10 Eccellente
Glynell
Viaggio di gruppo
29 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Residence Inn Staff Were Friendly and Helpful.
This hotel was beyond clean!!! Our room was amazingly large!! Will definitely stay again. Plus we parked our car once we arrived and never needed it again. Everything within walking distance.
Glynell
Soggiorno di 2 notti a febbraio 2024
Risposta di General Manager, il giorno 1 mar 2024
Dear Glynell, Thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay with us. We are particularly glad your room provided all the comforts you expected and that you liked our convenient location. Thank you for recommending Residence Inn Greenville Downtown to future guests. We look forward to welcoming you back soon.Sincerely,Derek Cooper, General Manager
6/10 Soddisfacente
Kimberly
Viaggio di lavoro, Viaggio con la famiglia
28 feb 2024
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
I only stayed at the property for one night on February 5, 2024. My stay was less than satisfactory. We did not have adequate towels or any soap at the sink in the bathroom. This was remedied by a telephone call. We also noticed that we did not have hot water in the bathroom sink but we did not think this was a problem at the time. It was not until the morning when we went to take a shower and we did not have any hot water. We did make a complaint with the supervisor by the name of Marcia (not sure about the spelling). Mind you this was on February 6 that we spoke with her. She validated our concerns and agreed to compensate us with 10,000 points. After several weeks of calling back-and-forth, we still have gotten nowhere. We are at the point now where we are just being avoided terrible customer service.
Kimberly
Risposta di General Manager, il giorno 1 mar 2024
Dear Kimberly, Thank you for sharing your candid review. Please accept our sincere apologies for the inconvenience caused due to the lack of hot water in your room; we regret the frustration you must have felt and are very grateful for your understanding. We have also taken note of your additional comments and will share them appropriately. Thank you again for your patience, and we hope you will consider us for your next visit to the area so we may have the opportunity to better your stay.Sincerely,Derek Cooper,General Manager
10/10 Eccellente
Manuel
22 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
you need better toilet paper.
Manuel
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 23 feb 2024
Dear Manuel, Thank you for allowing Residence Inn Greenville Downtown to host you. We are glad you rated your stay highly. We appreciate your feedback as it allows us to elevate our guest experience. We hope you will be back for another visit.Sincerely,Derek CooperGeneral Manager
8/10 Buono
William
20 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice, excellent breakfast and dining area, staff friendly and helpful, able to check in early.
William
Soggiorno di 2 notti a febbraio 2024
Risposta di General Manager, il giorno 21 feb 2024
Dear William, We are delighted to read the review of your stay at Residence Inn Greenville Downtown. Exceptional service is one of the aspects we strive to deliver consistently, and we are delighted to learn you liked our courteous associates. We are also glad you enjoyed the complimentary hot breakfast. Thank you for selecting us, and we hope you will afford us this opportunity to do so again.Sincerely,Derek Cooper,General Manager
10/10 Eccellente
helen, Prosperity
Viaggio di coppia
17 feb 2024
Great location!!!
helen
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 18 feb 2024
Dear Helen, Thank you for the excellent review of your stay at Residence Inn Greenville Downtown. We are pleased you found our location to be ideal for your plans. Within walking distance to Falls Park, amazing dining, boutique shopping, and entertainment venues our hotel is ideally situated to enjoy all of downtown Greenville. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely,Derek Cooper General Manager
10/10 Eccellente
Barbara
Viaggio con la famiglia
4 feb 2024
So far all is well.
Barbara
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 4 feb 2024
Dear Barbara, We are delighted to read that your time with us at Residence Inn Greenville Downtown has been great. We are constantly striving to give each of our guests a stay that exceeds all expectations, and we love that this has been your experience so far. If there is anything we can do for you, please don't hesitate to reach out to our front desk. Sincerely,Derek Cooper,General Manager
10/10 Eccellente
Valerie
29 gen 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Valerie
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 31 gen 2024
Dear Valerie, Thank you for being our guest and for your perfect rating. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make Residence Inn Greenville Downtown your home away from home whenever your travels bring you to our city. Sincerely,Derek Cooper General Manager
10/10 Eccellente
Jaime
Viaggio con la famiglia
21 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
As always we had an amazing stay. Five stars will definitely stay again.
Jaime
Soggiorno di 2 notti a gennaio 2024
Risposta di General Manager, il giorno 21 gen 2024
Dear Jaime, We are delighted you came back to see us at Residence Inn Greenville Downtown. It brings us joy when guests appreciate our accommodations, downtown location, and staff so much that they choose to stay with us again. We are honored to be your home away from home in the Sunshine City, Orlando. We appreciate your loyalty and look forward to serving you every time your travels bring you to our city.Sincerely, Derek Cooper General Manager
10/10 Eccellente
Valerie
Viaggio con la famiglia
14 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Valerie
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 15 gen 2024
Dear Valerie, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Residence Inn Greenville Downtown, and we look forward to welcoming you back soon. Sincerely,Derek Cooper General Manager
10/10 Eccellente
Larissa
Viaggio di coppia
2 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful location and beautiful hotel. Great value for the cost. Hotel staff was friendly and the room was very large and super clean. Breakfast was included and had a large selection of food for even the pickiest of eaters. We had a fantastic stay there.
Larissa
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 5 gen 2024
Dear Larissa, Thank you for sharing your feedback regarding your recent stay at Residence Inn Greenville Downtown. We are delighted to hear that you enjoyed our convenient location, spacious accommodations, and delicious breakfast offerings. It is also wonderful to hear that you found our courteous service to your liking, We look forward to welcoming you back in the future.Sincerely,Derek Cooper General Manager
6/10 Soddisfacente
Matthew
Viaggio di coppia
13 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi
The property is in a great location to restaurants and businesses downtown. It is also close to the mall which was a short drive. The hotel is beautiful. However, the room was not in the greatest shape. The shower took forever to get warm. The shower actually leaked. The water pressure was pretty weak. The color in our tv was slightly off. Some of the lights flickered and lastly, the bed was a little too hard with the pillows being way to soft. I know that sounds like a lot but honestly the hotel stay was great. The building just needs a little upkeep. Due to the location, we would definitely stay again.
Matthew
Soggiorno di 2 notti a dicembre 2023
Risposta di General Manager, il giorno 14 dic 2023
Dear Matthew, Thank you for being our guest and sharing feedback. We were pleased you enjoyed your overall stay with us and liked our location near all the attractions. However, we would like to apologize for the issues you encountered in your room. Thank you for bringing this to our attention so we may look into it with our maintenance team. We look forward to having another opportunity to welcome you back to our hotel for the seamless experience you deserve.Sincerely,Derek Cooper General Manager
10/10 Eccellente
Glenn
31 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent in every way!
The hotel is modern, clean with a unique fun atmosphere! Staff very cordial and helpful. Well managed hotel! Shot out to the valet staff!
Glenn
Soggiorno di 2 notti a ottobre 2023
Risposta di General Manager, il giorno 1 nov 2023
Dear Glenn, Thank you for taking the time to share your experience at Residence Inn Greenville Downtown. We are delighted to hear that you enjoyed our meticulously maintained property and the attentive service we provide. Your kind words regarding our dedicated valet associates are greatly appreciated. We look forward to welcoming you back in the future.Sincerely,Derek Cooper General Manager
10/10 Eccellente
Lori
13 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lori
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, il giorno 13 ott 2023
Dear Lori, Thank you for the perfect rating! We hope you enjoyed our convenient location and well-kept property. It was a pleasure hosting you at Residence Inn Greenville Marriott, and we look forward to welcoming you back for another wonderful experience.Sincerely,Derek Cooper General Manager
10/10 Eccellente
Amber
13 ott 2023
Amber
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, il giorno 2 nov 2023
Dear Amber, Thank you for the excellent rating. We are delighted we could craft an enriching experience for you with our stellar downtown location and impeccable service. It was a pleasure having you at Residence Inn Greenville Downtown, and we look forward to welcoming you back for another incredible stay.Sincerely, Derek Cooper General Manager
10/10 Eccellente
PEARL A, Riviera Beach
Viaggio di gruppo
9 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location was perfect, plenty of night life in walking distance. Lots of eateries in the area as well. Will definitely stay again.
The property is beautiful along with great customer service.
PEARL A
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, il giorno 9 ott 2023
Dear Guest,We are grateful for your excellent review of your stay at Residence Inn Greenville Downtown. It's fantastic to hear that our location was perfect for your plans. Our hotel is conveniently situated within walking distance of Falls Park, boutique shopping, amazing dining options, and entertainment venues, making it an ideal spot to explore downtown Greenville. We are also thrilled that you enjoyed our property and the exceptional service provided by our staff. It was our pleasure to host you, and we hope to have the chance to welcome you back soon.Sincerely,Derek Cooper General Manager
10/10 Eccellente
Viaggiatore verificato
Viaggio con la famiglia
2 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Parking is a Pain unless you Valet
Delightful weekend stay. Fabulous location! Quiet. Clean. Place smells good as soon as you enter the lobby. Generous free breakfast buffet in spacious dining area. Classy place. Parking was confusing though if you didn't want to use valet. Ended up parking in garage across street, which was a major pain with luggage.
Viaggiatore verificato
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, il giorno 3 ott 2023
Dear Guest, Thank you for choosing Residence Inn Greenville Downtown and for your glowing review. We are thrilled to know that you enjoyed our convenient location, well-maintained accommodations, and delicious breakfast offerings. We appreciate your insights and look forward to welcoming you back for another outstanding experience.Sincerely,Derek Cooper General Manager
10/10 Eccellente
Claud, Chippewa Falls
27 set 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean
Claud
Soggiorno di 1 notte a settembre 2023
Risposta di General Manager, il giorno 28 set 2023
Dear Claud, We want to thank you for choosing to stay with us at Residence Inn Greenville Downtown. We are thrilled to receive your thoughtful review and are delighted to learn you found our hotel to be so comfortable and completely spotless. It would be an honor to host you again when you return to the city. Have a wonderful day, and travel safely.Sincerely,Derek Cooper General Manager
10/10 Eccellente
Talitha
27 set 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
They were so helpful for me I needed a place close to my mom who was in the hospital at St. Francis and accommodated me with ease. This is why I love this hotel my go to every time I come downtown!!
Talitha
Soggiorno di 1 notte a settembre 2023
Risposta di General Manager, il giorno 28 set 2023
Dear Talitha, Thank you for choosing to stay at Residence Inn Greenville Downtown and providing your feedback. We know it is not easy to be away from home, especially when it involves a hospital stay for a loved one. It is gratifying to know that our team members could make you feel comfortable and well cared for during your entire stay. Thank you once more, and we are glad to have you as our guest again in the future.Sincerely,Derek Cooper General Manager
10/10 Eccellente
Lisa Ann Calder
Viaggio con la famiglia
15 ago 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautifully done, the decor, the rooms were beautiful. The staff was helpful and pleasant.
Lisa Ann Calder
Soggiorno di 5 notti ad agosto 2023
Risposta di General Manager, il giorno 15 ago 2023
Dear Lisa, Thank you for your kind words regarding Residence Inn Greenville Downtown. We are delighted to know that you had an excellent stay. We are particularly glad your room provided the comforts you expected and that our refreshing approach to decorative details added to the enjoyment of your visit. Furthermore, we strive to ensure every guest has a comfortable and relaxing stay, and we will enjoy sharing your compliments with our associates. Thank you again for your feedback, and we look forward to welcoming you back on your next visit to Greenville.Sincerely,Derek Cooper General Manager
10/10 Eccellente
Stacey
Viaggio con la famiglia
13 ago 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The pool area was spectacular! The breakfast was also amazing . I wish the pool stayed open later though.
Stacey
Soggiorno di 1 notte ad agosto 2023
Risposta di General Manager, il giorno 15 ago 2023
Dear Stacy, Thank you for taking the time to share that your stay at Residence Inn Greenville Downtown was perfect in every way. We appreciate you mentioning how much you enjoyed the refreshing pool and started your day right with the delicious hot breakfast, and we hope we will be your home whenever you are in the area.Sincerely,Derek Cooper General Manager
10/10 Eccellente
Jacob
Viaggio con la famiglia
4 ago 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and quiet. The breakfast was a pleasant surprise
Jacob
Soggiorno di 2 notti ad agosto 2023
Risposta di General Manager, il giorno 5 ago 2023
Dear Jacob,Thank you for your kind words! We take great pride in ensuring that our property is always clean and quiet, so we are thrilled to hear that you found it to be just that. And we are glad that our breakfast was a highlight of your stay - we believe that starting your day with a good meal is so important. We hope to welcome you back soon at Residence Inn by Marriott Greenville Downtown.Sincerely,Derek Cooper General Manager
10/10 Eccellente
Desiree
Viaggio di gruppo
24 lug 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great rooms- pathetically small pool
Room was huge and very comfortable. Pool was a joke though- it is not big enough to actually swim- only big enough to sit in or let kids splash around in it- that was a big disappointment. Also- staff should tell you that housekeeping is only every other day- I was not told that when I checked in.
Desiree
Soggiorno di 2 notti a luglio 2023
Risposta di General Manager, il giorno 25 lug 2023
Dear Desiree, Thank you for your review regarding Residence Inn Greenville Downtown. We are delighted to know that your room provided the comforts you expected and that you enjoyed our spacious and innovative guest rooms, featuring full kitchens with separate living, working, and sleeping areas. However, we regret your disappointment with our housekeeping policies and truly appreciate your patience. Rest assured, we will be more diligent in sharing such information with our guests in the future. We have taken note of the concerns you raised regarding our pool and are grateful for your feedback, as this helps us improve going forward. Thank you for staying with us; we look forward to welcoming you back soon.Sincerely,Derek Cooper General Manager
10/10 Eccellente
Edward
20 lug 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location! easy walk to restaurants and shopping. will stay here again :)
Edward
Soggiorno di 3 notti a luglio 2023
Risposta di General Manager, il giorno 21 lug 2023
Dear Edward, Thank you for the excellent review of your stay at Residence Inn Greenville Downtown. We are pleased you found our location to be ideal for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely,Derek Cooper General Manager
10/10 Eccellente
Marcia
16 lug 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Room!
Staff was professional and friendly. Impressed with the room…you could check in and never leave the room! There was a little bit of pink mold in the shower, other than that no issues. Will definitely stay here again.
Marcia
Soggiorno di 1 notte a luglio 2023
Risposta di General Manager, il giorno 16 lug 2023
Dear Marcia, Thank you for your review of Residence Inn Greenville Downtown. We are glad to know you had a pleasant stay and that you were pleased with our courteous associates and well-appointed accommodations. We appreciate your feedback and look forward to seeing you again soon. Sincerely,Derek Cooper,General Manager
10/10 Eccellente
Lori, Presque Isle
Viaggio di coppia
6 lug 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We enjoyed our stay at this Residence Inn. The room was spacious and quiet. I appreciated the 24 hour fitness center and found it to be very well equipped. The hotel was within walking distance of all of downtown. We would recommend this hotel and would definitely consider staying here again.
Lori
Soggiorno di 5 notti a luglio 2023
Risposta di General Manager, il giorno 7 lug 2023
Dear Lori, Thank you for your kind words regarding Residence Inn Greenville Downtown. We are delighted to know that you had an excellent stay and liked our comfortable rooms and outstanding amenities. We are also pleased you found our location to be ideal for your plans. Thank you also for recommending us to future guests; we look forward to welcoming you back soon.Sincerely,Derek Cooper General Manager
10/10 Eccellente
Rosalyn D
5 lug 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
During my trip, i stayed at two other IHG hotels. I will now always book through Marriott! Less expensive, better breakfasts, and beautiful!!
Rosalyn D
Soggiorno di 3 notti a luglio 2023
Risposta di General Manager, il giorno 7 lug 2023
Dear Rosalyn, Thank you for choosing Residence Inn Greenville Downtown and for taking the time to post a review. We are delighted to have exceeded your expectations for a great value and that you liked our beautiful property and delicious breakfast. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area.Sincerely,Derek Cooper General Manager
10/10 Eccellente
Shatha
Viaggio con la famiglia
1 lug 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Shatha
Soggiorno di 2 notti a giugno 2023
Risposta di General Manager, il giorno 2 lug 2023
Dear Shatha, It was a pleasure having you as our guest at Residence Inn Greenville Downtown. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Sincerely,Derek Cooper General Manager
10/10 Eccellente
Danny
Viaggio di coppia
1 lug 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Room spacious. Great bed. Very good breakfast - best waffle ever. Only negative is self parking across the street and $7 per day.
Danny
Soggiorno di 2 notti a giugno 2023
Risposta di General Manager, il giorno 2 lug 2023
Dear Danny, Thank you for your kind words regarding Residence Inn Greenville Downtown. We are delighted to know that you had an excellent stay. We are glad to know how much you appreciated our comfortable beds and well-appointed rooms. Thank you for highlighting your excellent breakfast experience. However, we regret your disappointment with the parking fee. We look forward to welcoming you back soon.Sincerely,Derek Cooper General Manager
10/10 Eccellente
Jennifer
Viaggio con famiglia e bambini piccoli
26 giu 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean, responsive staff, great food, and perfect location
Jennifer
Risposta di General Manager, il giorno 27 giu 2023
Dear Jennifer, Thank you for choosing Residence Inn Greenville Downtown and sharing your experience. We are delighted to know you were pleased with our ideal location, well-maintained property, and courteous associates. We also appreciate you mentioning our excellent food. Thank you again for choosing us, and we look forward to your next visit. Sincerely,Derek Cooper, General Manager
10/10 Eccellente
Belinda
Viaggio con la famiglia
21 giu 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This was a very nice hotel. Great location. I will definitely stay here when I’m in Greenville SC
Belinda
Soggiorno di 1 notte a giugno 2023
Risposta di General Manager, il giorno 22 giu 2023
Dear Belinda, Thank you for the excellent review of your stay at Residence Inn Greenville Downtown. It was a pleasure to know we exceeded your expectations and that our ideal locations added enjoyment to your visit. We are thrilled to read that you have already decided to stay with us again, and we look forward to having the pleasure of hosting you once more.Sincerely,Derek Cooper, General Manager
10/10 Eccellente
Janice
Viaggio di gruppo
1 mag 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Janice
Soggiorno di 2 notti ad aprile 2023
Risposta di General Manager, il giorno 2 mag 2023
Dear Janice, Thank you for rating your stay at Residence Inn Greenville Downtown. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Sincerely,Derek Cooper General Manager
10/10 Eccellente
Erin
Viaggio di coppia
30 apr 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great property. Highly recommend. Staff was amazing!! Room was very clean.
Erin
Soggiorno di 1 notte ad aprile 2023
Risposta di General Manager, il giorno 1 mag 2023
Dear Erin, Thank you for your review regarding your stay at Residence Inn Greenville Downtown. We are glad you liked our well-maintained accommodations and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for your recommendation to our future guests, and we look forward to welcoming you again soon. Sincerely,Derek Cooper General Manager
10/10 Eccellente
Donna
Viaggio con la famiglia
28 apr 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I can't say enough about Greenville SC. We loved our visit. The hotel was gorgeous. Our room was huge with a couch, full desk, full kitchen and plenty of room for our bikes. The breakfast was huge with a huge dining area and plenty of open area to sit and talk.
Parking is valet but they were quick to get the car and very friendly.
Our main reason to visit was to ride our bikes on the Swamp Rabbit trail and to see the Greenville Drive minor league team. The baseball stadium is an easy 10-15 minute walk from the hotel. The downtown is so walkable and so many shops and restaurants.
We rode from the hotel down to the Swamp Rabbit trail out to Travelers Rest. There was a cute little smoothie shop along the trail in a rail car. We had to stop for a smoothie. The trail goes by Furman Univ. There were a couple of places that crossed traffic that was a little hairy but for the most part it was trees and beautiful scenery. Downtown the trail could us more signs.
We are definitely coming back to do more in Greenville.
Donna
Soggiorno di 2 notti ad aprile 2023
Risposta di General Manager, il giorno 29 apr 2023
Dear Donna, It was an honor to host your visit, and we want to thank you for your kind remarks regarding our hotel and staff. It is a pleasure to know that we exceeded your expectations; our amenities, style, and convenience make us a great place to call home when visiting Greenville! We enjoyed having you as our guest at Residence Inn by Marriott Greenville Downtown, and we hope to see you again on your next visit. Sincerely,Derek Cooper General Manager
10/10 Eccellente
paula, kennesaw
Viaggio di coppia
18 apr 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi
This is a wonderful place to stay! Tons of room, modern and clean- we will definitely be back. There are so many walkable places around it so we just loved it.
paula
Soggiorno di 1 notte ad aprile 2023
Risposta di General Manager, il giorno 19 apr 2023
Dear Paula, We are delighted to read your kind remarks regarding your time at Residence Inn Greenville Downtown. It is great to know you enjoyed our spacious, contemporary accommodations and convenient locations. It is always a joy to see our guests are excited about returning; we look forward to it.Sincerely,Derek Cooper, General Manager
10/10 Eccellente
Nicole
Viaggio di lavoro
13 apr 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This place is awesome. Only complaint is that it is hot in the bedroom but cool in the living space.
Nicole
Soggiorno di 1 notte ad aprile 2023
Risposta di General Manager, il giorno 15 apr 2023
Dear Nicole, Thank you for choosing Residence Inn Greenville Downtown and for the excellent rating. We are pleased you enjoyed your overall stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,Derek Cooper General Manager
10/10 Eccellente
Ryan
12 apr 2023
Ryan
Soggiorno di 1 notte ad aprile 2023
Risposta di General Manager, il giorno 6 mag 2023
Dear Ryan,Thank you for rating your stay at Residence Inn by Marriott Greenville Downtown. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Sincerely,Derek Cooper General Manager
2/10 Terribile
Juan
Viaggio di lavoro
8 mar 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stay was excellent. Room was clean and staff was friendly; however i had to check out early and was still charged the full ammount. After several attempts to contact the manager, it was useless. They kept giving me the run around.
Juan
Soggiorno di 24 notti a febbraio 2023
Risposta di General Manager, il giorno 10 mar 2023
Dear Juan, Thank you for being our guest. We are so sorry for the specific concern you outlined and the frustration it caused. We appreciate you bringing this to our attention. We will address your comments with the appropriate individuals, and we thank you for your patience during this time. On a positive note, we are glad your overall visit was enjoyable and that you liked your well-appointed room. We hope to welcome you back soon.Sincerely,Derek Cooper, General Manager
10/10 Eccellente
Lisa
Viaggio di coppia
6 mar 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location, friendly staff, spacious room with a full kitchen, comfy bed! What more could you ask for?! Oh! Did I mention the outstanding breakfast?!
Lisa
Soggiorno di 3 notti a marzo 2023
Risposta di General Manager, il giorno 7 mar 2023
Dear Lisa, Thank you for your kind words regarding Residence Inn Greenville Downtown. We are glad your room provided the comforts you expected and that you enjoyed our featuring full kitchens with separate living, working, and sleeping areas. We are also happy you were impressed with our convenient location, attentive service, and breakfast offerings. We appreciate your comments and look forward to having you as our guest again soon.Sincerely,Derek Cooper General Manager
10/10 Eccellente
Sophia
Viaggio con la famiglia
26 feb 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
We had a great stay- the room was clean, comfy, and well-equipped (pots, cutlery, nice size fridge). The staff was also really friendly and helpful, and breakfast was great. The scrambled eggs were moist and soft, waffles were crisp.
Sophia
Soggiorno di 2 notti a febbraio 2023
Risposta di General Manager, il giorno 28 feb 2023
Dear Sophia, Thank you for taking the time to review your recent stay. We are glad our associates helped to enhance your visit and that you enjoyed our clean accommodations and the breakfast we offer at our on-site restaurant. We appreciate your kind comments and look forward to having you visit again.Sincerely,Derek Cooper General Manager
10/10 Eccellente
Jessica
Viaggio di gruppo
25 feb 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Jessica
Soggiorno di 1 notte a febbraio 2023
Risposta di General Manager, il giorno 26 feb 2023
Dear Jessica,It was a pleasure receiving your fantastic rating for Residence Inn by Marriott Greenville Downtown. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit.Sincerely,Derek Cooper General Manager
2/10 Terribile
chandra
Viaggio con famiglia e bambini piccoli
20 feb 2023
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Room wasn’t ready at 4pm like it stated it would be
chandra
Soggiorno di 1 notte a febbraio 2023
Risposta di General Manager, il giorno 22 feb 2023
Dear Chandra, Thank you for taking the time to review your stay. We apologize that you had to wait for your room and for the inconvenience this caused you. We are very grateful for your patience, and we are glad to know the remainder of your visit was enjoyable. Thank you again; we hope to welcome you back soon.Sincerely,Derek Cooper General Manager