Dear guest, thanks for choosing to stay at Grand Hyatt Hangzhou! We are always committed to providing guests with a homely stay experience! We look forward to welcoming you back!

Dear guest, thanks for choosing to stay at Grand Hyatt Hangzhou! We are always committed to providing guests with a homely stay experience! We are very sorry for the noisy issue. We will pay more attention to room arrangement in the future and genuinely invite you to visit us again.

Dear guest, thanks for choosing to stay at Grand Hyatt Hangzhou! We are always committed to providing guests with a homely stay experience! We genuinely invite you to visit us again.

Dear guest, thanks for choosing to stay at Grand Hyatt Hangzhou! We are always committed to providing guests with a homely stay experience! We look forward to welcoming you back!

Dear guest, Warm greetings from Grand Hyatt Hangzhou! Thank you very much for taking the time to share your feedback from your recent stay with us. We do look forward to welcoming you back in the hopefully not too distant future.

Dear guest， Warm greetings from Grand Hyatt Hangzhou! Thank you very much for taking the time to share your feedback from your recent stay with us. We were disappointed to learn that your stay with us wasn't as pleasant as we wish it should be. Can you sent us your email address or leave your phone number so that our colleague can contact you immediately and resolve your deposit problem. We apologize again for any inconvenience this may cause. We look forward to welcoming you back to Hangzhou when your travels bring you back in our direction.

Dear Guest, Warm greetings from Grand Hyatt Hangzhou! Thank you very much for taking the time to share your feedback from your recent stay. We were all delighted to learn that you enjoy your stay and welcome you back to beautiful Hangzhou very soon.

Dear guest, thanks for your stay with Grand Hyatt Hangzhou, we welcome back to Hangzhou soon.

Dear Guest, Warm greetings from Grand Hyatt Hangzhou! Thank you very much for taking the time to share your feedback from your recent stay. We were all delighted to learn that you enjoy your stay and really appreciate for your kind suggestion, so that we can provide better service for our guests. We sincerely welcome you back to beautiful Hangzhou very soon.

Thanks for staying with us and welcome back to Hangzhou soon.

尊敬的客人您好，感谢您选择下榻杭州君悦酒店，很高兴您对此次入住感到满意。秉承对卓越的追求，我们一直致力于为全球旅行者开启卓越的华丽礼遇，打造物超所值的尊贵体验。诚挚地邀请您下次光临并期待带给您更多愉悦的入住感受。

Dear Kil Yong, Warm greetings from Grand Hyatt Hangzhou and thank you very much for sharing your feedback with us. We are all delighted to learn that you enjoyed the recent stay with us and we look forward to welcoming you back to beautiful Hangzhou very soon.

Dear Marie Luise, Warm greetings from Grand Hyatt Hangzhou! Thank you very much for taking the time to share your feedback with us. We are all delighted to learn that you enjoyed the recent stay. We sincerely welcome you back to beautiful Hangzhou in near future.

Dear guest, Warm greetings from Grand Hyatt Hangzhou! Thank you very much for taking the time to share your feedback from your recent stay with us. We were all delighted to learn that you have a wonderful experience and we do look forward to welcoming you back in the hopefully not too distant future.

Dear guest Qiang Han, Warm greetings from Grand Hyatt Hangzhou! Thank you very much for taking the time to share your feedback from your recent stay with us. We were all delighted to learn that you have a wonderful experience and we do look forward to welcoming you back in the hopefully not too distant future. Yolanda Qin Digital Manager Grand Hyatt Hangzhou

Dear guest, a warm greeting from Grand Hyatt Hangzhou! Thank you very much for taking the time to share your feedback with us. We are all delighted to learn that you enjoyed the recent stay. We sincerely welcome you back to beautiful Hangzhou in near future.

Dear Roy, Thank you very much for taking the time to share with us your feedback from your recent stay with us. Your kind words of praise of our location and hotel facilities are well appreciated. We were all delighted to learn that you enjoyed your stay with us and we do look forward to welcoming you back in the hopefully not too distant future.

尊敬的客人您好，感谢您选择下榻杭州君悦酒店。我们一直致力于为宾客打造宾至如归的入住体验，很高兴您得客户对此次入住感到满意，酒店坐拥西湖，临近周边商圈，是娱乐休闲的理想场所。我们诚挚的邀请您下次光临，并体验更多愉悦得入住感受。

Dear guest, Thank you very much for sharing such a great review with us. We are delighted to read that you have enjoyed your stay with us. We do hope to have the opportunity to welcome you back to Grand Hyatt Hangzhou in the hopefully not too distant future.

尊敬的客人您好，感谢您选择下榻杭州君悦酒店。我们一直致力于为宾客打造宾至如归的入住体验，很高兴您对此次入住的环境和房间感到满意，酒店坐拥西湖，临近周边商圈，是娱乐休闲的理想场所，您得反馈我们也已经收到，并将努力做到更好。我们诚挚的邀请您下次光临。

Dear guest, Warm greetings from Grand Hyatt Hangzhou and thank you very much for taking the time to share your feedback from your recent stay with us. Your kind words of praise for our hotel is greatly appreciated. We look forward to welcoming you back to beautiful Hangzhou very soon.

Dear Jongwon, Warm greetings from Grand Hyatt Hangzhou! Thank you very much for taking the time to share your feedback with us. We are all delighted to learn that you enjoyed the recent stay. We sincerely welcome you back to beautiful Hangzhou in near future.

Dear guest, Warm greetings from Grand Hyatt Hangzhou! Thank you very much for taking the time to share your feedback with us. We are delighted to learn that you enjoyed your recent stay and we do look forward to welcoming you back to beautiful Hangzhou very soon.

Dear Guest, Warm greetings from Grand Hyatt Hangzhou and thank you very much for taking the time to share your comments with us. We are delighted to learn that you enjoyed your recent stay and we do look forward to welcoming you back to beautiful Hangzhou very soon.

Dear Joseph, Warm greetings from Grand Hyatt Hangzhou! Thank you very much for taking the time to share us your feedback from your recent stay. We were very disappointed to learn that your stay with us wasn't as pleasant as we wish it should be. Please accept our sincere apologies for these service shortfalls. We have shared your comments with our team, and further improvements on our services will be made. Your feedback is appreciated as it helps us to ensure that we offers the best experience and services to all our guests. We sincerely welcome you back to beautiful Hangzhou soon.

Dear HYUN A, warm greetings from Grand Hyatt Hangzhou! Thank you very much for taking the time to share your feedback with us. We are delighted to read that you enjoyed your recent stay and we do look forward to welcoming you back to beautiful Hangzhou very soon.

Dear guest, warm greetings from Grand Hyatt Hangzhou! Thank you very much for taking the time to share your feedback with us. We are delighted to read that you enjoyed your recent stay and we do look forward to welcoming you back to beautiful Hangzhou very soon.

Dear James, Warm greetings from Grand Hyatt Hangzhou! Thank you very much for taking the time to share us your feedback from your recent stay. We were indeed very disappointed to learn that your stay with us wasn't as pleasant as we wish it should be. We have reviewed your comments with our service team and review our training processes thoroughly to ensure any such challenges are minimized and are handled in a more professional manner. Please accept our sincere apologies for the service shortfall. Your feedback is appreciated as it helps us to ensure that we offers the best experience and services to all our guests. We sincerely welcome you back to beautiful Hangzhou very soon.