Resort e hotel con spa a Hensol

“Lovely room but needed vacuuming around the bed and skirting boards Day staff really helpful We checked in at 12 am and 2 men on night duty really not helpful when we were trying to find our room as there are numerous lifts”

“Great stay!”

“Disappointed not to get a balcony, especially since the hotel didn’t seem very busy at the time - felt like a room with one should’ve been available. On the plus side, the spa was excellent and a real highlight of the stay.”

“The hotel itself is excellent - great location and architecture. The cool atmosphere and aircon were welcoming on the hottest June day ever recorded in Cardiff! The facilities were great - including bedroom, bar and pool / spa. A couple of disappointments though. Guaranteed check-in from 3p.m. We arrived at 2.15 so went to the bar to wait. By 3.30 still no room, so after a lot of to-ing and fro-ing they eventually found us an upgrade. The breakfast - distinctly average for the price and...

“Good service from staff overall. Only comment was slow to respond to calls in morning. Spa/massage excellent.”