Resort e hotel con spa in Galles

“Big changes since new ownership- none of them good unfortunately! 👎 Since new owners came in: Soap in rooms GONE ❌ Shower gel in rooms GONE ❌ Biscuits in rooms GONE ❌ Real butter in restaurant GONE ❌ Local cheese at breakfast GONE ❌ Fair midweek room rates£ GONE ❌ Measly penny pinching! Sad to see as the excellent staff here look demoralised by what’s happening around them! I sense they’re embarrassed! If your budget runs to a standard double room you’ll experience an uncomfortable dated...

“Shame there was a charge to use the jacuzzi”

“Lovily stay for my daughters 18th birthday who has Autism. And loved every minute of her stay”

“Reception staff great. Breakfast Ok. Our hot meal was brought to the table 5 minutes after we sat down for cereal. Order not as requested which meant wasted food.Staff?”

“Bed room clean. Mattress and pillows on the hard side. Shower room sensors stayed on all night so did not sleep very well. Noise and banging throughout the night, from the dining room below I think, dragging of chairs. Bathroom had recycled soap dispensers with clogged shampoo. Would have been nice to have had small unopened mini bottles for hygiene purposes. Fantastic evening meal and breakfast. Very friendly and helpful staff. Lovely hotel.”

“Breakfast was very good and in a lovely peaceful garden. Staff in the hotel were fantastic, really helpful even under pressure. It was horribly hot the weekend that we were there (unusual for Cardiff) but they did everything possible to make us comfortable with fans (no air-conditioning).”