Resort e hotel con spa a Newport

“I'd always wanted to stay as I'd passed the hotel many times. First, parking -you have to pay. Underground is £25, overground £13.50. Not good. Receptionist helpfully told me to move car from underground to save money. Went to get light lunch on cafe/bar in foyer. Lots of staff milling about but took some time to be served and then wrong sandwich arrived. Also would have expected a decent sized tea pot instead of one that help one and a bit cups. Room was OK, comfy bed, but had to get...

“Played a round of golf, unintentionally with an employee who helped to make it a memorable day. Staff can't do enough to help you.”

“Myself and my partner were really impressed by the beautiful decor at Lanelay Hall the hotel and our room was very spacious - the biggest room I’ve ever had whilst staying at a hotel. The happy birthday treats and petals were a really kind lovely touch too. The location was disappointing as we pulled up to the hotel gates in a housing estate (our expectation was a countryside hotel). Also one of the skylight blinds was broken in our room and left a gaping hole of bright light into the room which...

“le finestre non chiudevano bene e c'erano spifferi d'aria non trascurabili. in seguito ad un guasto alle prese elettriche, segnalato in mattinata, non è stata fatta alcuna riparazione e in serata ci è stato proposto di cambiare camera. fatto il check out la sera precedente la partenza, al mattino è stata proposta una nuova fattura da pagare (per errore, l'ennesimo)”

“Staff were brilliant, rooms have been let go from a maintenance point of view. Food was tasty but very over priced, especially the breakfast. Would have made a complaint if I’d had to pay £18 for that had it not been included with the nights stay. Drinks reasonably priced though.”

“Good”