Hotel vicino a Heron Park - Surrey

“Fantastica esperienza. Un grazie alla ragazza Indiana che parla in italiano. È stata a nostra completa disposizione dall’arrivo alla partenza. GRAZIEEEE”

“The bed was messy and dirty. The bedsheets were not washed. Many things in the room are very old and need to be replaced. The bed frame and mattress need to be replaced. ”

“Good place”

“Only I did not like on app said 2 bedroom and 2 bathrooms. This is reason I booked but only 1 restroom available. Even I called 2 days before verify 2 bedroom and 2 bathroom person said yes 2 bedroom and 2 bedroom. But wasn’t ”

“Property was refurbished and looks great.”

“There was air and heat . But there was no ice machine, restaurant, or anything to purchase if hungry unless you used there vending machine. The person working the front desk was very quiet i had written them about getting a letter check out with zero response and i had messaged them at 7am . Basically its a decent place to sleep its not on the hogh end side but it was one of the cheaper hotels on the area”

“Very nice and clean, the breakfast was good with lots of choice.”

“This,was iur 2nd booking this month with them and both ended very good We always book Private suite not private rooms. You need to be sure read description and cheep are not the best .”

“Parking is ok . Breakfast is all you can eat but not much choice 。 clean and nice stays ”

“Excellent”

“The washroom was a problem. There is a need to clean the washroom and it was never mentioned while booking that the washroom was share with many other people.”

“Very friendly staff. Clean room.”

“When we arrived the basement was freezing and heat panel was turned off. I scrambled to find the phone number to call a contact to ask how they could turn it on. I was told that they had central heating and if someone from one of the suites had opened a window the whole system would shut off. I asked the person if they could turn it back on he said he didn't know how to. Then I asked how were we going to sleep in the cold they said they could send someone with some portable heaters. I said...

“Good ”

“Hotel in edificio storico, moderno negli arredi, pulito, personale disponibile, metro a fianco. Parcheggio a pagamento proprio di fronte. Ottima alternativa ai costosi hotel del centro di Vancouver. Perfetto!”

“From the moment we booked our stay until the time we left the property everything was perfect. They have a flawless check in routine and made sure we felt welcome as soon as we arrived. We stayed in the Cinderella room. Everything about our stay was fantastic: the property, the staff, the location, the parking, the unique experience. We did not order breakfast because our schedule of events did not allow time for breakfast during our stay but it smelled absolutely delicious every morning so I...

“Saturday breakfast service was extremely slow, causing us to be late for an appointment.”

“⸻ I had a very disappointing stay at this hotel. The room was extremely small and felt cramped, making it uncomfortable for even a short visit. Basic amenities were missing — there wasn’t even a drinking cup provided, which is something you expect as a standard. To make matters worse, the heater was not working, which made the stay very uncomfortable. There was also no elevator, which was inconvenient, especially when carrying luggage. The most frustrating part of the experience was the...