Hotel vicino a Historic Dentzel Carousel - Rochester

“Nice place. Staff were friendly and the place was super clean. Pros: spacious rooms, clean, close to restaurants and shops. Cons: not sure why the room itself does not have any usb ports which is really unusual now a days. Washroom was tiny would be better if the door swung the other way to open. Pool was very small and salty. Other wise it was nice stay would come back.”

“Clean room great place ”

“Yes”

“We were not told in advance that the hotel was undergoing renovations and were put on a floor that was 90% being renovated. Front desk was almost always vacant of welcoming personnel. If I wanted something, I would have to call out. The room we were given was much in need of renovation: window was missing a pane that made outside noise seem like the window was open; the air conditioner was very noisy and did not work properly once we were able to turn it on; there were no hooks near sink and...

“I only Stayed one night because I had a 5 am Flight. It was great to be able to park my car while on vacation and have shuttle service to and from the airport. The staff was very friendly and answered any questions I had. The bed was so comfortable I missed My flight. So set your alarm a few times ! ”

“The Property was great, room was big and clean, close to the airport, the only issue wd had was upon checking in the attendent was not the friendliest, and then our room had no shampoo bottle at all, like it was taken off the wall, not even just empty, and we didnt realize until about 3am when showering before our flight so we didnt habe time to let the front desk know. But overall it was a good stay. ”

“The only complaints i have are that the pool area is small and th coffee was weak, otherwise a great stay”

“The Keurig coffee maker had no water. I had to fill it myself and the industrial coffee maker was broken.”

“Good”

“Room was updated, spacious, and clean. Free breakfast was good. Staff was friendly. Parking lot was small but you can park in the museum of play lot and get it validated at the hotel.”

“The cleanliness of this hotel was very questionable. The smell in the hallway was very mildew & the room we had smelled like cigarettes our whole stay , even the towels smelled. The bed had a huge deep dent in it & the blow drier was sticky. Nothing was clean about this place ”

“The hotel called and cancelled our reservation as we were pulling into the parking lot after check in time. They offered no help in finding an alternate reservation and when I asked to speak to the manager they hung up on me. Went inside the lobby, which smelled so strongly of weed it was almost unbearable. The staff behind the desk was visibily trying to avoid dealing with me, so I left. Only got a refund because Expedia’s customer service is good. The hotel never offered or initiated one ”

“The room was smaller than expected but fortunately we were only staying one night. The room didn’t seem to have enough insulation and it was a cold, windy night when we arrived. The heating system worked great but the bathroom remained cold even with the door left open. It was easy to complete the check-in process and receive our door code. The only suggestions I would make is for more areas in the bathroom for supplies, maybe a small shelf and more drinking cups, only 2 were provided.”

“the hosts were fantastic and my room was cozy exactly what i needed for the weekend ”

“Was clean. No hot tub”

“Our stay at S31 was great. The building is incredible and the rooms are modernized, but still have the original woodwork. The Village gate is close with great restaurants and boutique shops. The neighborhood is full of history and a great place to take a late night walk. Although there is not currently a dining area at the property, they have great snack options for enjoying in the room and great local wines. My wife wanted a large bath/Jacuzzi and our room did not disappoint. The only thing she...

“Clean room. Great location”