Strutture Highgate a Honolulu

“Camera non corrisponde a quanto pagato, richiesto rimborso ma nessuno in hotel o customer service di hotels.com mi hanno aiutato, ultima volta con hotels.com”

“È stato un soggiorno molto bello,vista mare con balcone,sedie e tavoli per stare anche fuori ammirare la vista spettacolare e rilassante.Comodo e accessibile alla spiaggia. ”

“ottimo il rapporto qualità/prezzo, la posizione di fronte a waikiki beach, l'accoglienza dello staff, ottimo avere a disposizione crema solare e doposole, dispenser d'acqua. La camera un po' piccola, ottima la doccia. Pulizia ogni due giorni. molto negativo il servizio per le varie attività con personale non preparato e prezzi non rispondenti a quanto esposto. la zip line pubblicizzata a 130$ (vedi foto) in realtà veniva pagata 250. Nonostante fosse stato assicurato il trasferimento da e per...

“Room had used ear swab on the bed during check in, booked a room for four and was left two towels, requested room cleaning while we were out on day 4 of the stay and were told we had not been scheduled for it which left us with dirty towels and a mountain of trash that was not picked up day 6 of the stay I requested more towels at the front desk and the front desk manager as her name tag said come off with very rude tone because all of the guest were not listed which was her employees mistake...

“We stayed in the Parkview walk up building, as we have before. I always reserve the Parkview King Suite to suit the 3 of us. Room was clean and comfortable with daily excellent maid service. The restaurant has only pre made reservations, so we made one prior to our trip but could only get in late one night past our 6y old bedtime, so no restaurant for us. It was rainy our whole 9 day stay, so restaurant not open most of our days anyway. Breakfast was at least day old reheat food at menu price....