“Accidentally left an item in the room upon departure. Called back the same day, then numerous times the next two days. Told someone would check with housekeeping and call back. Never received a call back. The last front desk individual I spoke with was belligerent and offered no help claiming they were too busy. This is certainly less than expected at a Wyndham property.”

“the room fridge froze all of our food, fridge extremely tiny compared to other hotels”

“Much of the property has been renovated and a pleasing to the eye. The big downfall was the stair wells. The stairwells were filthy and looked like they had been used buy homeless invividuals, who left their filth behind. The sidedoor entrances where unsecure.”

“WIFI is a little slow if you get a room that is far from the router box”

“The property sits in quiet area very close to mtsu. The units are well insulated. My partner and I are both light sleepers and we weren’t bothered by street sounds or other guests. My only complaints were the mattress felt like a stack of cold waffles and the pull out bed was more of a cot than a bed but overall still a great stay!”

“Needs to be maintained better. No elevator - so be prepared to carry your bags upstairs after a long travel day. Good price, but wouldn’t stay again”

“Clean room and quiet area to stay in. Definitely will stay again and at another Hyatt Place.”

“The day manager went out of her way to be helpful to us and make our stay a great one.”

“When I first got to the property, I was unaware of a $50 miscellaneous fee that I was going to be charged that was not a part of my booking. Then I got booked into the wrong room after I was telling the lady that was checking me in that was not my room. She then told me that my room was paid for it was not so after she gave me the room key and I went to look at the room that she said was mine. I had to go back downstairs and let her know that that was not my room. Showed her the booking and she...

“I stayed there to also enjoy the pool, it was not in service. Check to see if fixed before u stay”

“Ended our trip a day early due to room dirty liquor bottles all over room we had children with us also there was no internet no tv and the pool was closed which wasent listed on website and one of the reason we choose this hotel staff was rude didn’t even try to help the situation asked 3 different employees to remove the open liquor bottles and still the day we ended up leaving they were still in the room the ice machine on our floor was broken was not a good vacation at all exapecially having...

“the shower curtain it's to be replaced”

“Breakfast was good didn't change from day to day. Room was clean but bathroom door catch extremely dangerous. It cost me 10 stiches' in my hand. and was not addressed when reported.”

“My room was clean, and the staff was professional and polite. I had access to both air conditioning, and it was working during some hours when it was hot. And overall, my stay was comfortable. If I come back to Tennessee, I would make my stay there again and recommend anyone who needs to plan for a budget stay.”

“Noisy”

“Very clean. Receptionist was very patient and courteous. Room was very clean. Will definitely stay there again and again. Highly recommend.”

“Near the freeway and good price”

“Good place”