Hotel a Hope Mills

“The hotel advertises a hot tub. It was not working. When I asked the staff they said it is only a whirlpool that circulates water, it has never been a hot tub. The elevator was broken the entire weekend. I booked this hotel because I was in town running an ultra martial and wanted the hot tub to speed recovery. The clear misrepresentation in advertising really is ticking me off. I guess I will vote with my feet and add holiday in to my list of never again”

“They didn't have Breakfast at this location during my visit, I had breakfast at the WaffleHouse next to the hotel”

“1”

“The refrigerator only stays on for 2 hours at a time. So with breast milk, I had to get up every two hours. SMH.”

“A very clean hotel - attentive and friendly staff - nicer than most hotels off I-95 that we have stayed at! ”

“Toilet is way too low need regular size and heighth.”

“Food was good great price ”

“Food was good, bar was cold.., everyone was nice”

“Young Lady on Friday night 5/15/26 late was very helpful and friendly. We were originally going to stay in room 165 but key would not work on door. So went back to say keys do not work on door the clerk reconfigured keys and we went back to the door and it still would not work. So we had to go back again and this time she came back with the master and that DID NOT WORK!! So now 15 minutes passes tired irritated she goes all the way back to office to get us another set of keys to another room...

“Staff was really nice really helpful room was clean beds and pillows were comfortable ”

“Excellent staff, hot breakfast, clean rooms!”

“We had a pleasant stay in the king suite. The staff were very friendly and helpful. I’d rcmd this hotel to anyone.”

“Rooms was definitely smoked in but for a quick nights rest it wasn’t bad. ”

“Nice hotel. Staff was very friendly. Everything about the hotel was very clean.”

“I booked through Expedia and paid in full. When checking in I was informed I could not stay because I was a local. The employee then stated I could stay but would be charged $250 for incidentals that would go back to my card on check-out. Thankfully I had a credit card but if I didn’t, I would have been highly upset! There was absolutely NOTHING during booking that stated this. The room was okay, cleanliness could have been better. I did find hairs throughout the room and some small stains on...

“The staff was great! Yet this hotel looks great from the outside, but definitely needs TLC on the inside. On a positive note the shower pressure was amazing!”

“Excellent all around! Extremely clean, comfortable beds, really nice apacious rooms, great breakfast, and well equipped gym! ”

“Breakfast was very nice, the lady managing it was working so hard and so polite. No complaints with the stay at all. Everyone was fantastic!”

“It was great! ”

“Yes ”