Hotel con servizio concierge a Illinois occidentale

“We booked this property for a holiday weekend while visiting my father at his new home in nearby IL. I was a little concerned by some of the reviews but from the moment we arrived until the moment we checked out we were ABSOLUTELY impressed. Every single staff person that we encountered was pleasant and welcoming. They offered their assistance freely without making us feel like we were being a burden. The property itself was clean and updated. Our room was huge and comfortable. The beds and...

“Great owners and check in staff! Also shout out to hospitality staff - she was excellent!!”

“At 3 o’clock in the afternoon morning in the room. It had dinner. Came back key without working in the room went to the front desk. He made a new key. The key worked in my bag was missing out. The room went to the front desk. We look for a key to a storage room and went in the storage room and found my bag and blown out. Getting into the room went to sleep three hours later, but Manager was counted on the door woke me up to say somebody had left their meatloaf and something else in the freezer...

“Breakfast wasn’t until 6:30.. I had to be at work at that time”

“The pool was terrible. Cloudy green water developing algae. Pool smell ( not chlorine as chlorine does not have a scent). Needs chlorine. The whole reason we picked a hotel was for a pool and it needs attention. Location was good and the noon check out time was a plus for us. There was a workout room available. Breakfast arrangements were confusing only pays for 2 people.”