Hotel a Jericho

“Overall, a good experience. I had reserved a room with two twin beds but the hotel didn't have them available when we arrived the first night of our reservation. The hotel put us in a room with a king size bed with a couch with a pull out bed. The pull out bed mattress was weathered and had some dark stains on it to the point, the person who would have slept on it, chose to make other arrangements. Not getting the twin beds turned out to be a bit inconvenient but not too bad. The staff was very...

“The property was under new management, and obviously was attracting longer term workers. The lobby area was lacking a welcoming look, with the check in area locked behind heavy glass. Then the room itself was worse…we could not open the door without summoning the manager, and once inside, the bed, bedding, easy chair, and small dresser looked as though they had been taken from a cast-away ditch somewhere! We decided not to stay there, returned the key, and went on our way!”

“Breakfast was terrible. It tasted bad and there were few options. For some reason our room did not get cleaned. There were cracks in the window, sinks, and walls. Thank God there were no bugs. The staff is very friendly, but the facility has diminished.”

“This place is in need of a lot of attention to deal with the deferred maintenance and bring it back up to an acceptable level. I wouldn’t stay here again. It should also be noted that there was no one on site and you were required to go to the convenience store next-door to check in and get your key.”

“Poor customer service! And breakfast sucks”

“The property obviously needs updating, but the staff were all friendly and the room met my needs. All that being said, it was priced accordingly. I will revisit. ”