Hotel vicino a Jewel Lake Park - Anchorage

“Booked two rooms here and the front desk said I only had booked one. We had a long travel day, so once we got in the room after my shower- looked it up and lo and behold we had booked 2 rooms. They gave us the keys to other other room. Not a big deal, but annoying. The second issue was they hadn’t written us down on the shuttle schedule. The front desk person wrote it on one list, but didn’t transfer it to the other, so they weren’t expecting us. It all worked out fine in the end, but seemed...

“Ambiente familiare e caloroso. È stato piacevole soggiornare qui, anche se solo per una notte”

“Molto comoda per aeroporto 10min”

“Camera molto piccola, arredo vecchio e datato, lavandino in camera (!!), odore di muffa, tv non funzionante , 10 minuti di attesa per avere l’acqua calda …il tutto a 210 dollari! Mai più! ”

“I really wonder if all these reviews are paid. This was by far the dingiest courtyard place we’ve stayed at. When I booked it said Breakfast was offered but they charged $18 for a buffet that I wouldn’t have eaten even if it were free. Overall, it was a very strange experience.”

“No A/C outside of rooms. A/C in room is in the window tucked behind blackout curtains so you either get a cold room with 24/7 sunshine or a hot dark room. The carpets in the hallways are gross. The beds and pillows were lumpy - none of us slept well and woke up stiff and sore. The restaurant service was awful. We had to get up and find salt, ketchup, water and coffee jugs to get our own refills because we didn't even see our waitress to flag her down. The server also brought the wrong order to...

“My family had a wonderful stay at this hotel and would highly recommend it. The property was clean, well maintained and very welcoming from the moment we arrived. I was really impressed with our suite and how updated it was. Will definitely be back if we're in the area!”

“Visited Alaska and stayed here at this hotel for couple of nights.Staff not very courteous or service oriented.Texted them twice regarding having a roll away bed as we were a family of 5 and reserved their largest room no response.Got there and told by receptionist it will be an extra 15 dollars per night for a roll away bed we agreed.The roll away bed was just left outside our room to take inside and set up and make the sheets not sure what is the 15 dollars per night for if you are not going...

“It was ok over all.”

“Amazing service, friendly staff, clean rooms, and great breakfast. Highly recommend this hotel to anyone staying in Anchorage for a short term or for a longer stay.”

“Spacious & comfortable rooms. The staff were very friendly & accommodating. Free shuttle to airport was great!”

“It’s deceiving, they show pics of the front entrance and the beautiful lobby, but the place is run down and old nasty carpet, and the reason I chose there and paid so much was for the pool… it was so cold the kids shivered while in it. No hot tub so I’m sure it was not heated… indoor pool and no sun or heat is ridiculous. Was not happy at all… kinda getto feeling.”

“I got the room because of the hot tub. But they didn't say nit was closed until after I paid”

“Check in was extremely slow. Each group ahead of us took 15 minutes each. We only booked this hotel due to it having a kitchen. The pictures include a 2 burner induction stove top. The room had cabinets and draws but not 1 utensil, pot, pan, plate, bowl or anything to cook or eat with. Was told but the front desk that this is because they have no way to sanitize. The listing for the hotel is very misleading. My 1 night stay should be refunded.”

“Convenient location, free breakfast,excellent service and clean room”

“We were awakened in the middle of the night by someone trying to get into our room. I contacted the front desk who blew me off saying to go back to sleep, clearly guest going to wrong room. This is understandable but what happened next wasn’t. A few minutes later the room phone rang, the front desk demanded to know why we were still occupying the room after having checked out (which we hadn’t). I explained that we were still here on the second night of a two night stay but the clerk said that...

“Good in all terms..”

“Great location to Delaney Park and the finish of the Anchorage marathon. No elevators made it a little challenging with luggage.”