There were several issues. The room that was provided to us on the first night we checked in was dirty, the door lock was broken, the safe was not working, there was just one bath towel and hand towel and one bottle of water for the two of us. We requested for a room change. The second room also had a non functioning door lock, the safe did not work and there was one bottle of water for 2 of us. I then spoke with the duty manager who resolved some issues but not all.