Hotel a Jonesville

“The hotel staff at the front desk were helpful, but they should improve on their customer support skills. Just because we speak Spanish, that does not mean we should be treated any differently than those who don’t. The rooms were not as expected since one was significantly smaller. The elevator in building 17 was broken for most our stay. On building 13, room cleaning did not happen during the expected time and we had to get out of our rooms late in the afternoon.”

“Clean and quiet. Close to airport and ferry. Not nice for swimming, place looking the tired”

“The room was a nice room but it was not very clean and they did not clean while we were there. The safe door was locked open so I went to the front desk to let them know it did not work and they said "Oh, didn't I tell you when you checked in? You need to take the key and put your things in it and lock it and then bring the key back and ask for the key again when you want it out." So, first, no they did not tell me that, and the reason you use a safe is so others do not have access to your stuff...

“Super schönes Hotel in einer privaten Bucht. Essen und trinken war super und abwechslungsreich. ”

“I just wanted to take a moment to thank the entire staff for the amazing hospitality and support throughout my stay. From my very first day until my departure, you all made me feel extremely comfortable and right at home. Everyone was welcoming, kind, and truly went above and beyond to make this a great experience from the front desk to hotel staff . A special thank you to Vanessa for being so helpful, attentive, and genuinely nice throughout everything. Your professionalism and kindness did...

“No point to stay here. Lots of seaweeds, it's impossible to swim and snorkeling isn't great either. On top of that the food options are limited and disgusting and the owner is as nice as a kick in the arse. Do yourself a favor: spend a bit more and get a room in West Bay.”

“La struttura molto bella esternamente con 3 belle piscine , il servizio alla reception quasi assente , le camere piccole e vecchie nella nostra stanze in 3 giorni il lampadarii su 3 luci ne funzionava 1 e mai nessuno ha cambiato le lampadine , avevamo una stanza molto piccola ed il letto scomodissimo , se viaggiate con persone in carrozzina troppe barriere architettoniche , la rampa per raggiungere i ristoranti aveva una pendenza assurda , ”

“Would definitely recommend. Javier Miranda in reception area was very helpful all throughout”

“My family of 3 stayed in a family suite, which I assumed would accommodate all of us. We were given 2 towels a day so I requested additional towels, only to find they took them from us during housekeeping and replaced again with 2. The TV didn't work from day one of a 5 day stay. We had no internet ever and were told they would get it fixed. The family suite was on the outside of the resort directly across from a construction site, not a great view. The "buffet" consisted of the same food...

“yana was awesome!”

“Lovely place at the best spot on the island.”

“A beautiful location run by a local family dedicated to insuring the best experience possible for their guests while supporting local people and ecological sustainability. There are definitely pieces that deserve questions, like the dolphin enclosure, but it is being run as responsibly as possible. On the other hand, they have to use solar array, eliminated single use plastics, host college internships on marine biology, and even hand build their own furniture. It seems like the family, who have...

“What a wonderful place! As close to paradise as you can get! Casual and comfortable, with no pretension. The tidal pool was perfect for swimming and snorkeling. The food was incredible! The owners, staff and the locals who frequent the place were so warm and welcoming, you come in as strangers and leave as family! Can’t wait to return! ”