8/10 Buono
ANDREA
1 set 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is in one of the best possible locations, right in the center of Kigali, close to the main institutional buildings, international hotels and shopping areas. The area is totally safe and the hotel is very quiet and offers a peaceful atmosphere thanks to its lush garden. The hotel offers a restaurant on the back terrace: the choice of dishes is not wide but the quality of food is excellent and prices are reasonable.
I had a very large room with a kitchenette and a small private garden terrace, the bathroom was very simple and essential but clean and fucntional.
The real plus of the hotel, though, is its staff: everyone is extremly kind, professional, always smiling and ready to listen and satisfy all requests (taxis, tips about restaurants, trips, shopping and other practical details). Having to wake up and leave very early for some day trips, a packed breakfast and lunch was provided according to my preferences.
Though staying only 4 nights at the hotel, at the end of my stay, when saying goodbye to the staff, I felt I had been among friends rather than in a hotel.
The negative points are minor ones but ...
the furniture in my bedroom was a bit dated, but I saw the other ones and, though smaller, they had a very modern look; also, the mosquito net in my room could not be used properly because of the size of the bed: it was impossible to isolate the bed completely.
ANDREA
Soggiorno di 4 notti a luglio 2023
