Vacanze Kitukutwe

Excellent rapport qualité-prix chambre spacieuse personnel accueillant bien situé dans le centre

予約した写真と違う。 ロビーもなく、部屋はこぢんまりして、周囲はうるさい。全くリラックス出来なかった。 朝食も7時からだが用意できてなく、早朝移動に困った。

The hotel is nicely appointed but there are some rough edges to sort out. E.g., frequent (but brief) power blackouts, slow wait staff in the restaurant, laundry that takes 2 days instead of the promised 1 day, a room safe that suddenly stopped recognizing the code, and cleaning staff that unnecessarily replaced soaps I had used only once but never replaced the washcloth that they took away.

It’s a new hotel which opened just recently. Accordingly the interior and amenities are fresh and modern. The staff was friendly but unfortunately not up to the standard of the hotel. Services like breakfast, laundry, restaurant etc. don’t match the quality criteria of a 4* hotel. Very noisy on some evenings until late night due to loud banquets on the upper floor.