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Recensioni per Rister Apartments

3.5 out of 5
Rister Apartments
Morsztynowska 1, Kraków, Lesser Poland Voivodeship

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 7 su 14 recensioni" "
Valutazione di 8 - Buono. 5 su 14 recensioni" "
Valutazione di 6 - Soddisfacente. 1 su 14 recensioni" "
Valutazione di 4 - Scarso. 1 su 14 recensioni" "
Valutazione di 2 - Terribile. 0 su 14 recensioni" "

8,8/10

Pulizia

9,0/10

Personale e servizio

8,0/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

Recensioni

8/10 Buono

Carola

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bra läge
Nära till allt. Lägenheten hade allt som behövs förrutom ugn. Starkt parfymerat rengöringsmedel.
Soggiorno di 3 notti a ottobre 2019

4/10 Scarso

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
El apartamento era muy moderno y en buen estado, muy cercano al centro. La atención fue muy buena por parte del personal pero el apartamento olía mucho a humedad con problemas para respirar una persona asmática y la limpieza deja mucho que desear. No estaba sucio pero limpio tampoco, no se limpió en los días de la estancia ni se cambiaron toallas.
Soggiorno di 4 notti ad agosto 2019

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The property is perfectly located, 5 minutes to the Old Town. I stayed in the room with a balcony, which was great to have, however on the street directly next to the building, there was construction happening, pretty much all day- so sitting out on the balcony was not tranquil. The room was clean, but bedding is old and cheap. There was no shower gel- I had to go and buy some. I stayed there in August, it was hot, the apartment got very warm if the windows were shut (and also let a lot of bugs in when you had the windows open). The apartment is directly next to a main road that seemed to be used to drop people off/pick people up at all hours of the day and night- if you are a light sleeper, this might be hard for you. There is a big gap between the curtains and the windows, letting a lot of light in, especially in the morning (again, if you are a light sleeper, this might not be good). All of these things are manageable, however the apartment smelt- I cannot put my finger on exactly what it is, it was a nutty, overpowering kind of smell (mould or excessive smoking previously), that hits you every time you enter the flat. I would open all the windows and doors and get the fan going, and this worked (or I just got used to the smell). On return, all of my clothes, bags, etc. absolutely stink- even the clean ones, everything had to be washed thoroughly to get it out. All in all, this was OK but I probably wouldn’t stay again.
Soggiorno di 4 notti a luglio 2019
Risposta di Fresh Apartments, il giorno 10 ago 2019
Dear guest, we're sorry to hear that the construction going on outside made your stay unpleasant. Although it's completely independent of us and unfortunately we couldn't do anything about it. Secondly, about the shower gel- we always have free shower gel in the office, so what a pity you didn't let us know you need some. If we had known, you'd get some for sure! Also, the building you stayed in is old and there is also nothing we can do about the characteristic smell there. It's good to hear opening the windows and using a fan helped a little. However, we're really glad you liked the apartment's location and the restaurants nearby. Hopefully, you're going to visit Cracow once again! Kind regards, Fresh Apartments

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a luglio 2019
Risposta di Fresh Apartments, il giorno 7 ago 2019
Thank you for such a good comment. We are happy that you enjoyed our accommodation. We hope that the location of our apartments met your expectation.

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 7 notti a luglio 2019
Risposta di Fresh Apartments, il giorno 7 ago 2019
Dear Guest, Thank you for the notes. We are very sorry that you’re not fully satisfied with the service you received from us. Please remember that we are here for our guests anytime when they need our help.

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent apartment, close to the square. Modern and clean
Soggiorno di 3 notti a luglio 2019
Risposta di Fresh Apartments, il giorno 7 ago 2019
Thank you for your opinion. We are really happy that you enjoyed your stay in our apartment. Hope that you will visit us again

8/10 Buono

Solveig Valvatne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a luglio 2019
Risposta di Fresh Apartments, il giorno 7 ago 2019
Thank you for visiting our apartment. We hope that you were satisfied with your stay in Krakow. We look forward to welcoming you back again in the future

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Service great and location. rekomend highly too book with fresh apartments
Soggiorno di 2 notti a luglio 2019
Risposta di Fresh Apartments, il giorno 7 ago 2019
Thank you very much for such a nice comment. Thank you for your recommendation. We hope that you will visit us again in the future.

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
de locatie in Krakau is ideaal - alle te bezoeken plaatsen op wandelafstand het appartement is net, modern en de foto's zijn een echte weergave van de realiteit
Soggiorno di 4 notti a giugno 2019
Risposta di Fresh Apartments, il giorno 7 ago 2019
Thank you for visiting our apartment. We are always trying to meet every expectation of our guests. We are also sending photos of our apartments because we want to inform our guests about the conditions of residence. Best regards

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastic apartment and location. Everything perfect.
Soggiorno di 3 notti a maggio 2019

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2019

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location 7 min walk from old town square, comfortable bed, great shower and value airport transfers. A fantastic stay.
Soggiorno di 3 notti a dicembre 2018
Risposta di Fresh Apartments, il giorno 13 gen 2019
Hello, thank you very much for sharing your opinion with us! As we always aim to provide our customers with the best care it's great that it suits you so well and everything went smoothly. We hope that you had a marvelous stay in Kraków. We look forward to welcoming you back again in the future. Kind regards

10/10 Eccellente

Debbie, Chorley uk

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A modern bright clean apartment, central, yet in a quiet spot.
Soggiorno di 3 notti a novembre 2018
Risposta di Fresh Apartments Staff, il giorno 16 dic 2018
Hello Debbie, thank you very much for sharing your opinion with us! We’re trying our hardest to fulfill all our customers’ needs, so I’m pleased to know that you’re happy with the service you received from us. We can’t wait to welcome you back again in the future. Best regards

8/10 Buono

Viaggiatore verificato

No frills convenience
A modern and tidy studio apartment that has been converted within an older building. Located nicely between the square and Kazimierz, both of which are in walking distance. Although, it is on a busy road and opposite a railway line. The trains ran through the night and were loud. Bedding was of basic quality. The breakfasts also looked pretty basic, so we didn't opt for them. Plenty of nice cafe's for breakfast nearby! Or, if you'd like to eat in, there is a mini mart v. close too!
Soggiorno di 3 notti a settembre 2018
Risposta di Daria, il giorno 19 ott 2018
Dear Guests, thank you for sharing your opinion with us. We’re happy to hear that the service we provide you with lived up to your expectations and your location suited you so well. We are located in the city centre, so train noises are unavoidable. If you decide to visit us again, please contact us and we will pick an apartment on the other side of the building for you. Hope to see you again in Kraków! Best regards Fresh Apartments