Hotel vicino a LaChance Winery - Imperial

“It was clean, safe and the front desk customer service rep was fantastic (young lady)...The room was also bigger than what I had anticipated... In addition, the road that leads to the hotel actually had a security guard in a vehicle who checked in with you prior to going any further down the road... That was different, but I was totally cool with that... I thought it was a great idea for the safety of the customers and the staff employees...”

“The hotel was very well kept and clean. The staff were very friendly and helpful. The amenities were great.”

“Clean room comfortable bed. Great parking. Breakfast was good !”

“Good location, updated hotel!”

“Clean room and the shower water pressure was awesome.”

“Una chicca. Hotel nuovissimo, camera spaziosa...personale gentile. Scelta vincente”

“Our stay was okay overall. The location was convenient, but unfortunately, the experience could have been better. The fire alarm went off around 11:00 PM, and it took quite a while for the issue to be resolved, which was disruptive, especially late at night. Additionally, the toilet kept running and making unusual noises throughout the night, making it difficult to enjoy a quiet and comfortable stay. Breakfast was okay, but the service could have been better. It took the staff quite a while to...

“Breakfast was pretty much nonexistent. Beds were ok.”

“Probably the dirtiest hotel I’ve ever stayed in. There was mold on the baseboards in my room, the bathtub and toilet were gross, I don’t think the room even has been cleaned. The bed sheets had black hairs and dirt on them. The entire hotel was under some “construction” or just not taken care of and there was random items of clothes and underwear laying around, carpet everywhere was stained and disgusting. There was 1 staff person at check in and saw no other staff outside of that. Had I not had...

“The room i reserved and pre paid for was not available. I overheard the cleaning lady say there is a king room available and the front desk clerk said they decided to stay longer, so not available. I had to down grade. I was charged $40 a day for incidentals and told I would be refunded later if not used. Once given a key card, it would not open my room door. The rude lady at the front desk said she wrote the wrong room number down. No apologies and worst service since becoming a Hiltons honor...

“Breakfast wasn't very good. The adjoining door didn't lock between rooms. Not safe.”

“I got to the hotel to check-in. After checking in and getting into my room, the room appeared to not even have been cleaned. There were crumbs all over the floor used cotton swabs. On the floor bloodstains all over the floor and underneath the entertainment center for the TV was a baggie that had been used to carry what looked like cocaine or I'm not sure it could have been fentanyl. My son had went to go pick it up until I stopped him and scooped it with 2 plastic cups into another one I went...