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Recensioni per Pearl Continental Lahore

4.5 out of 5
Pearl Continental Lahore
Shahrah-e-Quaid-e-Azam, The Mall, Lahore

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 177 su 426 recensioni" "
Valutazione di 8 - Buono. 98 su 426 recensioni" "
Valutazione di 6 - Soddisfacente. 61 su 426 recensioni" "
Valutazione di 4 - Scarso. 33 su 426 recensioni" "
Valutazione di 2 - Terribile. 57 su 426 recensioni" "

7,8/10

Pulizia

8,0/10

Personale e servizio

7,4/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

6,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
hotel eccellente, buona colazione e staff molto disponibile
Soggiorno di 2 notti a ottobre 2018
Risposta di Nadeem Chaudhry, il giorno 19 dic 2018
Dear Valuable Guest, Greetings from Pearl Continental Hotel Lahore! Thank you for your feedback. We are pleased to know that you are satisfied with our services and facilities. Your presence is an honor for us and we welcome you again. Sincerely yours,

10/10 Eccellente

U, Milan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
stayed for tourism in Pakistan. Hotel is very safe with premier facilities and very confortable
Soggiorno di 3 notti ad agosto 2017
Risposta di FOM, il giorno 16 ago 2019
Thank you for sharing your feedback. We are glad to know that you've enjoyed your stay. Best wishes,

2/10 Terribile

Umer

Non mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Muhammad

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay. Will come back.
Soggiorno di 4 notti a febbraio 2024

10/10 Eccellente

Mansoor, oak brook

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It is an amazing property which needs major renovation but service and food options were Excellent. The vibe of their lobby is great.
Soggiorno di 4 notti ad aprile 2024
Risposta di Adeel, il giorno 30 apr 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Adeel

10/10 Eccellente

Syed

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
purely professionalism.
Soggiorno di 1 notte ad aprile 2024
Risposta di Adeel, il giorno 30 apr 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Adeel

10/10 Eccellente

abid

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great buffet breakfast. Nice comfortable room and the staff in general was efficient. However one staff member who was attendent at pool area and also the gym was very rude and was constantly harrasing my family members.
Soggiorno di 2 notti ad aprile 2024
Risposta di Adeel, il giorno 23 apr 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Adeel

8/10 Buono

Allan, Hazelwood

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Do to Ramadan the food selection was very limited and the coffee shop was closed at 10:00 p.m.
Soggiorno di 7 notti a marzo 2024
Risposta di Adeel, il giorno 23 apr 2024
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Adeel

2/10 Terribile

Rana

Soggiorno di 1 notte a marzo 2024
Risposta di Adeel, il giorno 23 apr 2024
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Adeel

10/10 Eccellente

Raman

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was very good
Soggiorno di 2 notti a marzo 2024
Risposta di Adeel, il giorno 27 mar 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Adeel

2/10 Terribile

AATIF

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Adeel, il giorno 27 mar 2024
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Adeel

10/10 Eccellente

Irfan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Adeel, il giorno 27 mar 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Adeel

6/10 Soddisfacente

paola

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Personale e servizio e servizi
Liked security screens at hotel, didn't like the poor room cleaning and limited toilet paper.
Soggiorno di 6 notti a marzo 2024
Risposta di Adeel, il giorno 27 mar 2024
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Adeel

6/10 Soddisfacente

Aiman

Soggiorno di 7 notti a marzo 2024
Risposta di Adeel, il giorno 7 apr 2024
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Adeel

10/10 Eccellente

harris

Soggiorno di 2 notti a febbraio 2024
Risposta di Adeel, il giorno 27 mar 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Adeel

4/10 Scarso

alnoor

Viaggio di lavoro
Mi è piaciuto: Pulizia e servizi
Non mi è piaciuto: Personale e servizio
This used to be my favorite hotel in Lahore.....have stayed here plenty of times. But this time, lot's of things were markedly different: from uncourteous check-in staff to soiled laundry received back late at night after having to ask for it
Soggiorno di 2 notti a febbraio 2024
Risposta di Adeel Khalid, il giorno 27 mar 2024
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Adeel Khalid

2/10 Terribile

Munazza

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Went there expecting 5 Star accommodation and service but we were utterly disappointed. Spoke with staff multiple times to try snd rectify the situation but till now have not received email from Manager. I don't like defaming a hotel on social media but I don't want others to be expecting something and be disappointed as we were. Sheets had obviously not been changed and there were holes in the sheets. Bathroom was dirty, hair everywhere (disgusting) tub was grimyand the faucets were leaking. Room's carpet was not vacumed, just filthy!! I was traveling with my aunt we needed hotwater for her hot water bottle, called "happy to help" multiple times within a 3 hr span, water never came! Yes its a dated property but for the amount we were charged for a basic room I expected way more! If you are traveling to Lahore look else where fir your accommodations! Again I did discuss this with hotel staff but have not received any responses as he said he would email me.
Soggiorno di 2 notti a febbraio 2024
Risposta di Adeel Khalid, il giorno 27 mar 2024
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Adeel Khalid

2/10 Terribile

Rizwan

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This hotel is NOT a 5 star hotel. The rooms are tiny and dirty - falling apart. Many amenities that need to be included in a 5 Star hotel are missing. This lahore location is a 3 star hotel at best. The SWAT location is truly a 5 star hotel where i also stayed. Save your money and go somwhere else, this hotel is not worth it. I booked 2 delux rooms and they gave me standard rooms while still charging me for delux rooms. This hotel is old and needs major renovations to be called a 5 star. Do not stay here!
Soggiorno di 1 notte a febbraio 2024
Risposta di Adeel Khalid, il giorno 27 mar 2024
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Adeel Khalid

10/10 Eccellente

Ralph

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent service and beautiful rooms. Staff was very responsive and solved challenges quickly.
Soggiorno di 3 notti a febbraio 2024
Risposta di Adeel Khalid, il giorno 27 mar 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Adeel Khalid

10/10 Eccellente

Javid

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Lovely hotel in most parts but needs to be updated. Enjoyed our stay.
Soggiorno di 7 notti a febbraio 2024
Risposta di Adeel Khalid, il giorno 27 mar 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Adeel Khalid

10/10 Eccellente

Babar

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 21 notti a gennaio 2024
Risposta di Adeel Khalid, il giorno 27 mar 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Adeel Khalid

2/10 Terribile

Ali

Non mi è piaciuto: Pulizia e personale e servizio
Very old room
Soggiorno di 2 notti a gennaio 2024
Risposta di Adeel Khalid, il giorno 27 mar 2024
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Adeel Khalid

10/10 Eccellente

Burhan

Soggiorno di 2 notti a gennaio 2024
Risposta di Adeel Khalid, il giorno 27 mar 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Adeel Khalid

10/10 Eccellente

Muhammad Ali

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was an excellent experience at PC, the amenities were up to the mark as one can expect from hotel of such caliber. Would def stay again and recommend.
Soggiorno di 1 notte a gennaio 2024
Risposta di Adeel Khalid, il giorno 27 mar 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Adeel Khalid

10/10 Eccellente

Mohammed

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli, Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was wonderful stay in pc Lahore, professional and cooperative staff at reception, specially thanks to Ms mehak and Karim they are very helpful during my stay, accommodate us very well.will visit again, really enjoy our stay here.
Soggiorno di 2 notti a gennaio 2024
Risposta di Adeel Khalid, il giorno 27 mar 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Adeel Khalid

6/10 Soddisfacente

Muhammad Ali

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Bathroom was not clean and hair dryer was so dirty and electric switch was broken plus safe lock wasn’t working the furniture of the room was so old and bed Matress was not very comfortable
Soggiorno di 1 notte a gennaio 2024
Risposta di Adeel Khalid, il giorno 27 mar 2024
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Adeel Khalid

10/10 Eccellente

Mohammad

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Cleaning
Soggiorno di 10 notti a gennaio 2024
Risposta di PC Lahore, il giorno 28 gen 2024
Dear Mr. Mohammad, Greetings from Pearl Continental Lahore. We sincerely appreciate your valued feedback and look forward to welcoming you again with assurance of our best attention and services. Kind Regards, Diab Khokhar

10/10 Eccellente

Naseem

Soggiorno di 6 notti a gennaio 2024
Risposta di Diab , il giorno 28 gen 2024
Dear Mr. Naseem, Greetings from Pearl Continental Lahore. We sincerely appreciate your valued feedback and look forward to welcoming you again with assurance of our best attention and services. Kind Regards, Diab Khokhar

10/10 Eccellente

Mohammed

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Amongst hotel choice in Lahore this is by far the best.
Soggiorno di 3 notti a gennaio 2024
Risposta di PC Lahore, il giorno 28 gen 2024
Dear Mr. Mohammed, Greetings from Pearl Continental Lahore. We sincerely appreciate your valued feedback and look forward to welcoming you again with assurance of our best attention and services. Kind Regards, Diab Khokhar

10/10 Eccellente

Burhan

Soggiorno di 3 notti a gennaio 2024
Risposta di Diab, il giorno 28 gen 2024
Dear Mr. Burhan, Greetings from Pearl Continental Lahore. We sincerely appreciate your valued feedback and look forward to welcoming you again with assurance of our best attention and services. Kind Regards, Diab Khokhar

8/10 Buono

harris

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Best hotel in Lahore
Soggiorno di 4 notti a gennaio 2024
Risposta di Diab, il giorno 28 gen 2024
Dear Mr. Harris, Greetings from Pearl Continental Lahore. We sincerely appreciate your valued feedback and look forward to welcoming you again with assurance of our best attention and services. Kind Regards, Diab Khokhar

10/10 Eccellente

Yasir

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Best of the best in town
Soggiorno di 1 notte a gennaio 2024
Risposta di PC Lahore, il giorno 28 gen 2024
Dear Mr. Yasir, Greetings from Pearl Continental Lahore. We sincerely appreciate your valued feedback and look forward to welcoming you again with assurance of our best attention and services. Kind Regards, Diab Khokhar

10/10 Eccellente

Zauheb

Soggiorno di 2 notti a gennaio 2024
Risposta di PC Lahore, il giorno 28 gen 2024
Dear Mr. Zauheb, Greetings from Pearl Continental Lahore. We sincerely appreciate your valued feedback and look forward to welcoming you again with assurance of our best attention and services. Kind Regards, Diab Khokhar

2/10 Terribile

Amad

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
terrible service
Soggiorno di 1 notte a gennaio 2024
Risposta di PC Lahore, il giorno 28 gen 2024
Dear Mr. Amad, Thank you for sharing your candid feedback. We regret the inconvenience caused and have conveyed your concerns to the relevant departments to ensure your next trip is a comfortable and satisfied one. Kind Regards, Diab Khokhar

6/10 Soddisfacente

SHAHERYAR

Non mi è piaciuto: Pulizia
It’s dated property and needs improvements
Soggiorno di 3 notti a gennaio 2024
Risposta di PC Lahore, il giorno 28 gen 2024
Dear Mr. Shaheryar, Thank you for sharing your candid feedback. We regret the inconvenience caused and have conveyed your concerns to the relevant departments to ensure your next trip is a comfortable and satisfied one. Kind Regards, Diab Khokhar

8/10 Buono

Hina

Soggiorno di 1 notte a gennaio 2024
Risposta di Adeel Khalid, il giorno 27 mar 2024
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Adeel Khalid

10/10 Eccellente

Tahseen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di PC Lahore, il giorno 28 gen 2024
Dear Mr. Tahseen, Greetings from Pearl Continental Lahore. We sincerely appreciate your valued feedback and look forward to welcoming you again with assurance of our best attention and services. Kind Regards, Diab Khokhar

4/10 Scarso

Hassan

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Very dated hotel. Not well maintained. Not worth the price point. Much better options available.
Soggiorno di 1 notte a gennaio 2024
Risposta di PC Lahore, il giorno 28 gen 2024
Dear Mr. Hassan, Thank you for sharing your candid feedback. We regret the inconvenience caused and have conveyed your concerns to the relevant departments to ensure your next trip is a comfortable and satisfied one. Kind Regards, Diab Khokhar

10/10 Eccellente

Burhan

Soggiorno di 5 notti a gennaio 2024
Risposta di PC Lahore, il giorno 28 gen 2024
Dear Mr. Burhan, Greetings from Pearl Continental Lahore. We sincerely appreciate your valued feedback and look forward to welcoming you again with assurance of our best attention and services. Kind Regards, Diab Khokhar

8/10 Buono

Sum Yuen Riva

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a dicembre 2023
Risposta di PC Lahore, il giorno 28 gen 2024
Dear Mr. Sum Yuen Riva, Thank you for sharing your candid feedback. We regret the inconvenience caused please share your experience with so we can check where we lack to satisfy you so we can convey your concerns to the relevant departments to ensure your next trip is a comfortable and satisfied one. Kind Regards, Diab Khokhar

2/10 Terribile

umar

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
No Hot Water !!
Soggiorno di 1 notte a gennaio 2024
Risposta di PC Lahore, il giorno 28 gen 2024
Dear Mr. Umar, Thank you for sharing your candid feedback. We regret the inconvenience caused and have conveyed your concerns to the relevant departments to ensure your next trip is a comfortable and satisfied one. Kind Regards, Diab Khokhar

6/10 Soddisfacente

Muhammad Faisal Iftikhar

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
It has turned into an oversized 2 star hotel. the only thing that stands out is the attitude of its staff. in all the restaurants and elsewhere..their helpful attitude and energy is the only thing that impressed me. Sakura ( Japanese restaurant ) is close since last few years but it still shows up in its advertising and website.
Soggiorno di 1 notte a dicembre 2023
Risposta di PC Lahore, il giorno 28 gen 2024
Dear Mr. Faisal, Thank you for sharing your candid feedback. We regret the inconvenience caused and have conveyed your concerns to the relevant departments to ensure your next trip is a comfortable and satisfied one. Kind Regards, Diab Khokhar

10/10 Eccellente

Burhan

Soggiorno di 8 notti a dicembre 2023
Risposta di PC Lahore, il giorno 28 gen 2024
Dear Mr. Burhan, Greetings from Pearl Continental Lahore. We sincerely appreciate your valued feedback and look forward to welcoming you again with assurance of our best attention and services. Kind Regards, Diab Khokhar

10/10 Eccellente

Atiq

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I love my stay here
Soggiorno di 1 notte a dicembre 2023
Risposta di PC Lahore, il giorno 28 gen 2024
Dear Mr. Atiq, Greetings from Pearl Continental Lahore. We sincerely appreciate your valued feedback and look forward to welcoming you again with assurance of our best attention and services. Kind Regards, Diab Khokhar

8/10 Buono

Shahzad

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean and spacious rooms, lavish breakfast (included). Property is old and in need of some upgrading.
Soggiorno di 7 notti a dicembre 2023
Risposta di PC Lahore, il giorno 28 gen 2024
Dear Mr. Shahzad, Thank you for sharing your candid feedback. We regret the inconvenience caused and have conveyed your concerns to the relevant departments to ensure your next trip is a comfortable and satisfied one. Kind Regards, Diab Khokhar

10/10 Eccellente

Irfan

First class property with great service. I hate people standing as you walk thru, expecting tip. I suggest they should gjvr a choice for paying just one tip as you check out. Management can then divide it among people who served you.
Soggiorno di 2 notti a dicembre 2023
Risposta di PC Lahore, il giorno 28 gen 2024
Dear Mr. Irfan, Thank you for sharing your candid feedback. We regret the inconvenience caused and have conveyed your concerns to the relevant departments to ensure your next trip is a comfortable and satisfied one. Kind Regards, Diab Khokhar

10/10 Eccellente

Nasreen

Soggiorno di 6 notti a dicembre 2023
Risposta di Adeel, il giorno 31 dic 2023
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

4/10 Scarso

Tahir

Soggiorno di 3 notti a dicembre 2023
Risposta di Adeel, il giorno 31 dic 2023
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

6/10 Soddisfacente

Arshad

Mi è piaciuto: Servizi
Needs renovation
Soggiorno di 2 notti a dicembre 2023
Risposta di Adeel, il giorno 31 dic 2023
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

6/10 Soddisfacente

Sum Yuen Riva

Soggiorno di 2 notti a dicembre 2023
Risposta di PC Lahore, il giorno 28 gen 2024
Dear Mr. Sum Yuen Riva, Greetings from Pearl Continental Lahore. We sincerely appreciate your valued feedback and look forward to welcoming you again with assurance of our best attention and services. Kind Regards, Diab Khokhar