Hotel vicino a Lake Catherine State Park - Hot Springs

“We loved the stay. The front desk staff were very courteous walking in. They let me know how the process of the room cards. Liked that they offered breakfast. I noticed that there weren't many family with kids there but the grandsons loved that they had the pool to them selves. Loved how the hotel was walking distance to Walmart or the Dollar tree.”

“Nice stay. Staff was excellent, located next to wallmart.”

“I was denied my 3 day reservations because I am a resident of Hot Springs! I had never heard of anyone being turned down reservations because you are a resident of the same city. Thankfully the nice people at Expedia are working on getting me a refund.”

“The staff was very kind.”

“It was a good stay”

“The hotel lobby was hot upon entering and our room was extremely hot. We were in town for a wedding and when I tried to iron clothes there’s was melted fabric on the iron. The corner trim for the 4th floor was laying across the hallway. Our hall smelled like trash from the housekeeping area on the 4th floor. They had bags of trash sitting in the hallway. The carpet was nasty and did not look like it had been vacuumed in days. Breakfast was a nightmare. Thw lady managing the breakfast area was...

“Maid service unlocked our door to come in when we were sleeping. It was NOT check out day. I had to sit up and tell the lady that we were in the room. Dirty diapers and trash at pool. Same trash throughout our 3 days there. Staff not knowledgeable. Pillows are flat. Mold on trim beside tub. Faucet broken but still functional. Could see daylight with door closed due to an apparent break in at our room. Smells moldy/musty/old. Definitely needs major upgrades. Floors not bad but need refilled in...

“Great location in the area, far enough off of the main road that it was nice and quiet.”

“The room looked like the pictures with very few blemishes. The only problem we had was the head board was seemingly detached from the bed and the door was hard to close. The amenities were almost non existent. For the amount of the rooms, paying to use outdated washer and dryers were a major turn off. But if this is local owned or small investor, I would say - just make it a provided service for free or non at all...especially if you can't provide quality equipment.”

“Everything was clean and great!!”

“No in-room coffee. Was told that it was a corporate decision to cut costs. They did have 24 hour coffee available in the lobby. I guess if you want a coffee when you wake up, wear your Jamie's, walk down the hallway take the elevator walk to the lobby, then go back.”

“Very quiet location off the main road. Clean comfortable room.”

“The breakfast offerings and coffee were nearly depleted by the time I got to the lobby around 8 AM. The Breakfast was supposed to be from 6-9 AM so it was disappointing to say the least. The room was clean. I thought it interesting that the sole ice machine was in a locked room accessible via room card. Didn't realize that petty ice thievery was rampant in Hot Springs.”

“Clean room”

“Very very disappointing. Only thing acceptable was bed”

“Very clean. Easy access to Main Street. Located on same parking area with wallgreens and Texas Roadhouse, making it very convenient. Staff very friendly and helpful. Good breakfast selection.”

“Excelente”

“The staff were very friendly and helpful. The room was very clean however, the mattress on the bed was very uncomfortable. And there were mosquitoes coming into the room because the door wouldn’t shut all the way unless it was locked. One of the staff got me some mosquito spray which helped some. I really enjoyed my stay, being able to sit outside and be so close to the lake.”

“This was a very nice hotel and very friendly staff.”

“The lady that checked me in was rude,there was no fridge or microwave,the floors was dirty, couldn't watch anything on the TV, remote was broke,l would not recommend this for anyone,had to get help from the office to open the door when we left and came back because the door would jam😡”