Abbey Resort and Avani Spa ha una piscina?

Sì, la struttura dispone di una piscina coperta, una piscina stagionale all'aperto e una piscina per bambini.

Gli animali sono accettati presso Abbey Resort and Avani Spa?

No, nella struttura sono ammessi solamente animali di servizio.

Quanto costa il parcheggio presso Abbey Resort and Avani Spa?

Il servizio di parcheggio non assistito è gratuito.

A che ora si deve eseguire il check-in presso Abbey Resort and Avani Spa?

Orario del check-in: 16:00-23:00. È possibile effettuare il check-in anticipato con un supplemento di 50.00 USD (soggetto a disponibilità). Il check-in posticipato è disponibile con orario limitato.

A che ora si deve eseguire il check-out presso Abbey Resort and Avani Spa?

Orario del check-out: 11:00. Il check-out posticipato è soggetto a disponibilità dietro pagamento di un supplemento.

Dove si trova Abbey Resort and Avani Spa?

Con una buona posizione a Fontana, questo resort per famiglie si trova a a breve distanza dalla riva, a 0,4 km da Geneva Lake e a 15 km da Black Point Estate e Big Foot Beach State Park (Parco nazionale). Luoghi di interesse come Riviera Beach e Lake Geneva Cruise Line si trovano a meno di 15 km di distanza.

Abbey Resort and Avani Spa - Nuove Recensioni, Prezzi e Offerte per il 2026

10/10 Eccellente

Thomas

Viaggio di coppia

6 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Nice

Soggiorno di 1 notte a dicembre 2025

10/10 Eccellente

Jamie

5 gen 2026

Soggiorno di 2 notti a gennaio 2026

6/10 Soddisfacente

Melanie, Mundelein

Viaggio con famiglia e bambini piccoli

5 gen 2026

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

We were told Waterfront was a “family-friendly” restaurant, but bar staff asked me to control the noise level of our families’ children. It was not busy where we were seated, but certainly busy at the bar. I’m not sure what they expect from children aged 4-11. Also, we were seated at 7pm and did not receive our food until 8:15pm.

Soggiorno di 2 notti a gennaio 2026

6/10 Soddisfacente

John, Elwood

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia

4 gen 2026

Rooms were cozy and homey just could use a little upkeep, there was water damage in the bathrooms and could use some new paint. The “arcade” was pretty run down, mismatched cheers and tables made it feel like someone’s old basement. Bathrooms in pool area were dirty. Seems like most of the staff were teenagers. I think it was probably amazing in its day but needs some updates. House keeping did an awesome job making up our room when we are out for the day. I appreciate the extra effort they put into arranging the kids stuffed animals on the bed. The ice rink was shut down as well even though I think it could have been open if someone put the effort into maintaining it. The restaurants and bars on site were very nice. We enjoyed the food and drinks. The lobby was decorated really nice for the holidays.

Soggiorno di 2 notti a gennaio 2026

6/10 Soddisfacente

Eric

Viaggio di coppia

4 gen 2026

Mi è piaciuto: Servizi

Non mi è piaciuto: Pulizia

We reserved a room with a king bed, but they said none were available, so we were given a room with two queens. We were given two $15 vouchers for breakfast as compensation, which was nice. In our room, the bathroom could have been cleaned better. We noticed black mold in the shower. There was also debris on the bathroom floor. The carpet could have been vacuumed better. The bedsheets had something crusty on them and there were stains on one of the accent pillows. We did not have cups, bottled water or body soap on the first night; we got them the 2nd day. Service at the Waterfront restaurant was okay but a little slow. The food was decent. The funfetti cake was really good. We were given silverware wrapped in napkins that were still wet. 240 West was good. We had breakfast and dinner there. Service and food were good. The staff was attentive and checked on us regularly. We enjoyed the fires and hot apple cider at night. The live music was a nice touch.

Soggiorno di 2 notti a gennaio 2026

8/10 Buono

aleksandra

Viaggio con la famiglia

4 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Nice quiet hotel. Room was clean and specious. Friendly staff . Not overstimulated by loud music. Enough activities for the kids around the resort, board games, balls in the pool, daily movies either at the pool or small movie theater. Overall, we are happy with our stay. Couple things to mention, the hotel is big and was hard to navigate at times , it felt like a maze, it would be helpful if there would be more directions/ signs. Also, it was cold in most common spaces( hallways and seating areas ) going from the indoor pool to your room felt very uncomfortable. We were disappointed we could not use the ice skate ring, it was closed.

Soggiorno di 2 notti a gennaio 2026

10/10 Eccellente

Yuliya

Viaggio con famiglia e bambini piccoli

4 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Happy to stay in this hotel, everything good. Really perfect food in restaurant especially regular steak. Nice spa and free pool with jacuzzi. Thanks

Soggiorno di 3 notti a dicembre 2025

2/10 Terribile

Reneisha

Viaggio di coppia

3 gen 2026

Non mi è piaciuto: Servizi

We stayed at The Abbey Resort for three days, and unfortunately, it was not a pleasant experience. Considering how much we paid, we expected a welcoming and comfortable stay, but it felt uncomfortable from the start. Most staff were not friendly or welcoming. At the bar, we waited to be served, but the bartender never acknowledged us. After standing there for some time, we felt embarrassed and walked away. Another African American couple shared a similar experience: the bartender slammed his hand on the bar before taking their order, with no clear explanation when questioned. We also had issues with basic room accommodations. We requested additional washcloths and hand soap, which took hours and a second request to receive. The shower water was not hot, making it uncomfortable, and the parking lot had a strong odor of urine—unexpected for a resort of this caliber. With repeated negative interactions and seeing few guests or staff who looked like us, it was difficult not to feel race may have played a role. No guest should feel ignored or unwelcome—especially after paying good money. Unfortunately, this stay did not meet expectations.

Soggiorno di 3 notti a dicembre 2025

2/10 Terribile

Zoryana

Viaggio con la famiglia

2 gen 2026

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The room we stayed was dirty and outdated. The mattress was very dirty. When I showed the pictures of the mattress to the manager ( her name was Veronica), her first response was why did you take the bed cover. She didn’t apologize, instead she started arguing with me that the mattress is not dirty, it look like this from the flipping. The water in the shower was barely warm. I will never go there again and don’t recommend this place to anyone.

Soggiorno di 2 notti a dicembre 2025

10/10 Eccellente

Malgorzata

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia

2 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Beautiful property. Check in was a breeze. The lady checking us in was very friendly and answered all our questions. Ice skating rink wasn't available. The pool and arcade was fun for the kids. Overall great experience at the hotel.

Soggiorno di 1 notte a gennaio 2026

8/10 Buono

Sofia

Viaggio con famiglia e bambini piccoli

1 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Great with family for kids!

Soggiorno di 3 notti a dicembre 2025

10/10 Eccellente

Jose

Viaggio con la famiglia

1 gen 2026

Nice service

Soggiorno di 1 notte a dicembre 2025

10/10 Eccellente

William

Viaggio di coppia

1 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Restaurants and cafe on site. Spa on site with a great pool, hot tub and sauna. Very enjoyable stay.

Soggiorno di 1 notte a dicembre 2025

8/10 Buono

Martin

Viaggio di coppia

30 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Courteous staff, and location is great

Soggiorno di 2 notti a dicembre 2025

10/10 Eccellente

Angelique

Viaggio con la famiglia

29 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

room was spacious and spotless. resort staff was friendly and loved the coffee shop and bar

Soggiorno di 1 notte a novembre 2025

4/10 Scarso

yewande

Viaggio con famiglia e bambini piccoli

28 dic 2025

Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura

The staff told me $52 for breast fast adult and for $39 for kids

Soggiorno di 1 notte a dicembre 2025

10/10 Eccellente

Kate

28 dic 2025

Mi è piaciuto: Pulizia

It was all great

Soggiorno di 2 notti a dicembre 2025

10/10 Eccellente

Sohini

28 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Our room was amazing. The resort is also beautiful! We had a great time!

Soggiorno di 3 notti a dicembre 2025

10/10 Eccellente

Ana

Viaggio con la famiglia

28 dic 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Everything ok, for sure we will come back

Soggiorno di 1 notte a dicembre 2025

10/10 Eccellente

Samantha

Viaggio di coppia

28 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The 24 hour getaway at The Abbey was just what my husband and I needed. Great bars and restaurants, friendly staff. We also got a massage at Avani and we both loved it. Highly recommend if you’re looking for a place to stay in Lake Geneva. We will definitely go back in the summer with our kids!

Soggiorno di 1 notte a dicembre 2025

8/10 Buono

Molly

Viaggio con la famiglia

27 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Room is clean. Staff was friendly.

Soggiorno di 1 notte a dicembre 2025

6/10 Soddisfacente

Maria

Viaggio di coppia

27 dic 2025

Non mi è piaciuto: Pulizia e servizi

The first problem was planning dinner for Christmas Eve and Christmas I called 6 different places myself and everything was closed. I decided to call Abbey at the front desk and figured they would give me a better idea of what was open. Called waterfront and someone said they would call me back. Never did. I was told 240 west was the only thing opened. Made reservations because that was my only option. Checking in was not welcoming. The gentleman that helped us was not inviting. Couldn’t answer if law enforcement discount was offered. Asked for AAA as well and he said “just ask when you check out” Not helpful While eating at 240west We find out that waterfront is open I was a bit disappointed because we would’ve made different plans. It really wasn’t the end of the world, but the lack of information given was a little disappointing. Beside walking through the hallways to piles of dirty towels and no screen on doors to enjoy the open sliding door. Overall, there was a lot of great talk about this place but it wasn’t what I expected.

Soggiorno di 3 notti a dicembre 2025

4/10 Scarso

Kimberly

Viaggio di gruppo, Viaggio con la famiglia

27 dic 2025

Non mi è piaciuto: Servizi

The hotel seems to be very outdated. They're not taking care of it. The carpet was dirty throughout the hotel. Fixtures in the rooms were worn. There is either no heat in the hallway. Or the heat is insufficient in the hallway. Because the hallways are freezing! You freeze every time you leave your room walking anywhere in the hotel. Especially to the pool. They did not answer the phone the entire time we stayed here. Every time I called the phone would ring 30 times plus and I would hang up. No one would answer. I literally had to leave my room and walk through the cold hallway to the front desk for anything I needed. They charge you a daily resort fee but yet they have none of the amenities of a resort. There were a few activities for the kids. But nothing for the adults. There were no daily activities for the adults. There was no nightly entertainment. There were no manager cocktail parties. There was no free breakfast. There's no pool service. They couldn't even get the s'mores at the bonfire right. The first night they had no hot apple cider and ran out of s'mores. The second night they ran out of s'mores again. The ice skating rink was wasn't opened. They said they had bicycle rentals. It was 40° out we wanted to go for a ride and they weren't renting bikes. I give this hotel 2 stars.

Soggiorno di 4 notti a dicembre 2025

10/10 Eccellente

Bartosz

27 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Great weekend

Soggiorno di 1 notte a dicembre 2025

8/10 Buono

andrea

24 dic 2025

Mi è piaciuto: Pulizia e personale e servizio

We had a great time overall, but the restaurant wasn't running at full capacity, the movies shown weren't holiday related at any point and when we did eat breakfast at the restaurant it was ok at best. The beds are comfy but the signage could be better to help you navigate the humongous resort

Soggiorno di 2 notti a dicembre 2025

Abbey Resort and Avani Spa

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