Hotel vicino a Lakeview Beach and Dock - Chicago

“Siamo arrivati al hotel e alla reception ci viene detto che la carta con cui abbiamo pagato non era la stessa che risultava nel loro sistema (quando sulla fattura di hotels era palesemente la stessa da me fornita), dopo svariati tentativi ci ribadisce che non puó farci il check in dato il problema e prova senza mio consenso a ripassare la carta per effettuare una nuova transazione; tutto questo con la scusa che si trattava solo della prassi per poterci dare la camera. Al che iniziando a sentirmi...

“Room very clean. Some furniture is damaged/broken. Staff is very helpful.”

“Very friendly and helpful staff”

“There’s was no extra towels. No coffee and it smell bad!”

“I didn't have a microwave or fridge For the money I paid It should have been included I'm a platinum member I'm supposed to receive the best”

“I would like to express my disappointment with my check-in experience. Upon arriving, I waited approximately 35 minutes before receiving assistance, despite calling the front desk multiple times during that period. Additionally, I found the customer service I received from the front desk associate to be unprofessional. While processing my payment, my card initially declined, and instead of handling the situation discreetly, she loudly announced that my card had been declined in front of other...

“Great hotel first class establishment”

“I liked the room that I was in it was clean and quiet and it is a restaurant near by that you can eat at if you are not from around here”

“Horrible”

“There was a used condom under the bed and hair all over the bathroom. The mini fridge was dirty and did not get cold”

“Bottom sheet had 3 circle spots on it ranging from 2 and half inch down to 1inch. Informed desk and was given sheets and had to change ourselves. Shower had mold spots on soap shelf(3) and base wall had 4inches near drain wall. Was told cant do any comp because booked thru Expedia... Not happy”

“Bad”

“Camera pulitissima e profumata , personale eccellente, colazione ottima . Un bellissimo hotel circondato da tanti bellissimi parchi con scoiattoli . Torneremo sicuramente . Mauro e Francesca ITALY ”

“The shower don’t really work we have problems with the toilet. The front desk said that they would give us another room and then claimed they were full when the whole thing was basically empty. The walls are so thin you could hear your neighbors conversations. I obviously wouldn’t recommend anybody stay here unless you’re desperate and on a budget”

“Clean, friendly, safe”

“Overbooked paid for king had to accept queen”

“The place was quiet and peace”

“Clean room, friendly and accommodating staff. Only issue was the bathroom had no working lighting.”