2 piscine all'aperto, ombrelloni da piscina, lettini

Recensioni per Seaside Los Jameos Playa

4 out of 5
Seaside Los Jameos Playa
Playa de los Pocillos s/n, Puerto del Carmen, Tías, Lanzarote

Recensioni

9,4

Eccezionale

Valutazione di 10 - Eccellente. 277 su 388 recensioni" "
Valutazione di 8 - Buono. 94 su 388 recensioni" "
Valutazione di 6 - Soddisfacente. 12 su 388 recensioni" "
Valutazione di 4 - Scarso. 3 su 388 recensioni" "
Valutazione di 2 - Terribile. 2 su 388 recensioni" "

9,4/10

Pulizia

9,4/10

Personale e servizio

9,4/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

massimo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 11 notti ad agosto 2023

8/10 Buono

Fabrizio

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Struttura pulita e ordinata. Malgrado fosse affollata era gradevole e accogliente.
Soggiorno di 8 notti ad aprile 2023
Risposta di Beate Sekula, il giorno 18 apr 2023
Dear Fabrizio,thank you very much for your review. We are very pleased to read that your holidays in our resort have been fantastic. It was a great pleasure to have you amongst our guests and we hope that we may welcome you again in the near future.Best regards from sunny LanzaroteBeate Sekula, General Manager Seaside Los Jameos****

10/10 Eccellente

Davide

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lo standard della struttura rispecchiava a pieno la valutazione di trivago Pienamente soddisfatti
Soggiorno di 11 notti a febbraio 2023
Risposta di Beate Sekula, il giorno 20 mar 2023
Dear Davide,thank you very much for your lovely review. We are pleased to hear that we could meet your expectations and would love to continue welcoming you in the future. Best regards from sunny LanzaroteBeate Sekula, General Manager Seaside Los Jameos****

10/10 Eccellente

Lorena

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno molto piacevole. Un vero all inclusive. Bellissime piscine, buon cibo personale cortese e professionale. Assolutamente da consigliare
Soggiorno di 10 notti ad agosto 2022

10/10 Eccellente

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel molto bello ed attrezzato dotato di due enormi piscine riscaldate rispettivamente a 28 o a 24 gradi e con accesso al mare. Il buffet è molto ricco e buono e si può mangiare e bere di tutto.
Soggiorno di 8 notti a luglio 2019

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Struttura grande, ma, ordinata e pulita. Spettacolare il giardino a l'area piscine. Camera spaziosa con balconcino. Menù vario ed abbondante, di qualità
Soggiorno di 7 notti a marzo 2019

8/10 Buono

Fernanda

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Serenità e Comfort..
Soggiorno di 7 notti a dicembre 2018

10/10 Eccellente

Giancarlo, Catania

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottima struttura
Hotel accogliente con uno splendido e curatissimo giardino. Personale cortese ed efficiente, buona la pulizia Cibo vario e di buona qualità; molto apprezzabile il fatto di poter mangiare all'aperto Ottima la posizione, a ridosso della spiaggia, e centrale rispetto all'isola
Soggiorno di 9 notti a luglio 2018

8/10 Buono

michele, roma

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo. Centrale per esplorare l isola
Come da titolo. Difficile trovare qualcosa da migliorare, cibo eccellente, albergo molto grande ma efficienza tedesca nella gestione non si ha alcun disagio dall essere in tanti l. A voler trovare il pelo nell uovo, la cassetta di sicurezza, visto il costo esiguo di 13 €, potrebbe essere inclusa nel costo della camera.

8/10 Buono

Ilaria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel internazionale attento anche ai più piccoli.
Hotel resort di grandi dimensioni con tutti i servizi per i grandi e molto attento ai piccoli ospiti. Nonostante l elevato numero di ospiti hotel tranquillo e silenzioso anche nella zona piscina. Buona l offerta del ristorante con proposte anche per le intolleranze alimentari e per i piccoli. Comodo alla spiaggia con passaggio diretto al lungomare. Buona zona tranquilla.

8/10 Buono

alfredo

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Buono ma non adeguato a clienti celiaci
La struttura alberghiera anche se non nuovissima è tenuta molto bene, avevamo scelto questo hotel in quanto garantivano la cucina senza glutine per la nostra figlia celiaca, di fatto vengono indicati gli allergeni e preparano su richiesta la pasta e la pizza, ma abbiamo riscontrato dei grossi limiti : - i tempi di attesa diventano insostenibili in quanto da quando si ordina passano circa 30 minuti - abbiamo provato come consigliato a prenotare per un orario, tranne una volta, i tempi con l'ordine sono stati invece di 30 di 25 minuti - la responsabile di sala la prima sera ci ha garantito che le patate fritte del buffet andavano bene, e quindi le abbiamo prese, il giorno dopo altro responsabile ci ha detto che non si potevano prendere e che l'avrebbero fatte su ordinazione in cucina - le palette per i gelati sono 2 ed i gelati sono di 10 gusti, uno o due senza glutine, pertanto sono tutti contaminati - molti dolci del buffet, anche senza glutine, vengono contaminati dai clienti che prendono con lo stesso cucchiaio i vari dolci - non sono previsti per la colazione biscotti-cornetti od altro, solo un panino che viene fornito su richiesta dopo 10 minuti - nel pomeriggio essendo un all inclusive sono previsti degli snack ed anche in questo caso niente per i celiaci Pertanto possiamo dire che è un albergo che indica gli allergeni, ma non sa gestire in maniera adeguata i bisogni dei clienti celiaci.

10/10 Eccellente

grisou 65, treviso

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel superiore alla media
Se cercate animazione, confusione, italiani urlanti, allora non andateci. Se invece cercate qualità, atmosfera, quiete,servizi, è l'hotel che fa per voi. Io lo consiglio con entusiasmo in primis per la qualità del cibo, eccezionale, e se lo dice un'italiana dal palato un po' pretenzioso dovete crederci, giardino bellissimo, servizi eccellenti. Dettagli, es. l'igienizzante per mani vicino al ristorante, la fontana con acqua tiepida, detergente e asciugapiedi al rientro dalla spiaggia da azionare con la card. Cosa dire, bravi davvero, ci torno ma anche molto presto!

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Splendido hotel
Un hotel bello e super organizzato, un giardino meraviglioso, la qualità del cibo superlativa considerando che si tratta di cucina internazionale, spiaggia a due passi e posizione ottima con una lunga passeggiata che porta in pochissimo tempo sia a puerto del carmen che all' aeroporto. Clientela per lo più inglese e tedesca, ma questo fa sì che ci sia un silenzio e una tranquillità che, mi spiace dirlo, non esiste in un posto frequentato da noi italiani. per me vacanza top da ripetere.

10/10 Eccellente

Adeniyi Nicholas

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 4 notti ad aprile 2024

10/10 Eccellente

Donald, Dublin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were fantastic. The food assortment and quality was quite good and appeased even a finicky 7 year old.
Soggiorno di 3 notti ad aprile 2024
Risposta di Beate Sekula, il giorno 17 apr 2024
Dear Donald, Thank you for your review. We're happy to read that you had a fantastic experience during your stay at our Seaside Los Jameos! It is wonderful to know that the quality of our gastronomy offer met your familly expectations. Your feedback is greatly appreciated. We hope to welcome you back for another enjoyable holiday soon!Best regards, Beate Sekula, General Manager Seaside Los Jameos****

10/10 Eccellente

Arup

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stayed here for 7 nights with my family (3 year old daughter) towards the end of March. I cannot compliment the staff at Seaside Los Jameos Playa enough from right from the beginning gave us an excellent service. A few call outs - Marina at front desk when dealing with my upgrade request, Noemi and Sandra from guest services who went above and beyond on my request to make my wife and daughter's birthdays special and the entire Kids club team who work tirelessly throughout the day to keep kids entertained but then again at the Kids disco. My daughter had the best time. The kids disco every evening is a game changer - she had so much fun with so many other kids but also it made her super tired! Food options were great - we usually would never stay somewhere with only one restaurant but the daily options and themed nights were great. Soo many fresh meat and fish options. I can't comment for vegetarians but we didn't get bored. The resort on the whole is good. Rooms are great - the double room is a bit small if you have kids hence the request to upgrade to Junior suite which was far spacious. Love the pools by the kids club as they were safe/shallow enough for my daughter to play without me needing to get in and the little playground on the sandy bit is fantastic! We didn't really explore much but it is so easy to wonder onto the beach front which has lots of shops and restaurants, so location wise it is great - including the fact it was a 10 min drive from the airport!!
Soggiorno di 7 notti a marzo 2024
Risposta di Beate Sekula, il giorno 9 apr 2024
Dear Arup, Thank you ever so much for sharing your recent experience with us. We're thrilled to hear that you and your family had such a wonderful stay with us. We truly appreciate your kind words regarding our staff members, especially Marina, Noemi, Sandra, and our dedicated Kids Club team. Also, it's delightful to know that we were able to make your wife and daughter's birthdays extra special! We're pleased to hear that you enjoyed the variety of food options available in our restaurant, and we're glad that you liked the plenty of fresh meat and fish options to choose from, as well as you found our resort facilities enjoyable. Thank you for choosing to stay with us. We look forward to welcoming you back for another memorable stay in the future. We hope to see you soon with us. Best regards, Beate Sekula, General Manager Seaside Los Jameos****

10/10 Eccellente

Christine

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Super freundliches und hilfsbereites Personal, wunderschöner Poolbereich,klasse Essen, schöner Strand vor der Tür.Uneingeschränkte Empfehlung.
Soggiorno di 8 notti a marzo 2024
Risposta di Beate Sekula, il giorno 5 apr 2024
Liebe Christine, vielen Dank für Ihren Aufenthalt im Seaside Los Jameos**** und dass Sie sich die Zeit für eine Bewertung bei Expedia genommen haben.Mit Vergnügen haben wir Ihren schönen Urlaubsbericht gelesen und haben Ihre motivierenden Worte sehr gern an die entsprechenden Abteilungen weitergegeben. Es ist eine Freude zu lesen, dass Sie besonders unser zuvorkommendes Personal und das Angebot der Küche genossen haben. Die positive Beschreibung unserer Poolanlage und die Lage am Strand sind nicht nur wertvoll für andere Reisende, sondern auch insbesondere für uns. Wie schön, dass Sie unser Hotel jederzeit weiterempfehlen!Vielen Dank für Ihr Feedback & mit sonnigen Grüßen aus Lanzarote,Beate Sekula, Hoteldirektorin Seaside Los Jameos****

10/10 Eccellente

Claudia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Beautiful garden, perfect pool area, nice rooms, perfect food
Soggiorno di 6 notti a marzo 2024
Risposta di Beate Sekula, il giorno 3 apr 2024
Dear Claudia, Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed our beautiful gardens, our pool area, and comfortable rooms during your stay at our Seaside Los Jameos****.I am so happy that you found our food to be perfect as well. We strive to provide a diverse and delicious dining experience for our guests, and we're delighted that we met your expectations.Thank you for your review. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards from sunny Lanzarote, Beate Sekula, General Manager Seaside Los Jameos****

10/10 Eccellente

Dawn

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
8th time at this hotel and everything was great. Staff are brilliant. Evening entertainment not as good as it used to be unfortunately and rooms could do with a revamp.
Soggiorno di 7 notti a marzo 2024
Risposta di Beate Sekula, il giorno 1 apr 2024
Dear Dawn, Thank you for choosing our Seaside Los Jameos once again for your recent stay, and for taking the time to share your feedback with us. We are delighted that this was your eighth stay with us, this is truly remarkable!We're delighted to hear that you had a great overall experience, and that our staff provided brilliant service throughout your stay. On the other hand, we regret that the evening entertainment didn't meet your expectations compared to previous visits, and your feedback regarding the rooms is also noted. We welcome your suggestions for improvement, and we will certainly consider it for the future. As you may already know, we are working on revamping our rooms so you can all have a fresher stay with us. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back for your 9th time. We are waiting you! Kind regards from Lanzarote, Beate Sekula, General Manager Seaside Los Jameos****

10/10 Eccellente

Deborah

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This Is a beautiful hotel in lovely grounds and gardens. Kids would love it. Rooms are clean and spacious and food was great. Lots of activities for all ages. My husband took ill when we were there and was hospitalised. I ended up staying there for an extra 11 days on my own. The staff at reception and in the restaurant were amazing. They did everything they could to help me. Not sure I would have coped so well without their kindness.
Soggiorno di 7 notti a febbraio 2024
Risposta di Beate Sekula, il giorno 12 mar 2024
Dear Deborah, We sincerely appreciate your heartfelt review and the time you took to share your experience with us. While we are glad to hear that you found our hotel beautiful with spacious rooms, great food and a variety of activities, we are truly sorry for your husband's illness.It warms our hearts to know that our reception and restaurant staff provided you with the support and kindness you needed during such a challenging time. Your words mean a lot to us and we are grateful for the opportunity to have been of assistance.Once again, thank you for choosing us and for your kind review. We hope your husband is on the road to recovery and we hope to see you both again in our oasis of peace. Warm regards from Lanzarote, Beate Sekula, General Manager Seaside Los Jameos****

8/10 Buono

OLIVIER

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Très bel hôtel au bord de la plage , buffet repas à thème qui change tout les soirs Salle avec musique jusqu'à minuit Piscine chauffée avec transat et serviettes Chambre confortable avec wifi terrasse , un petit frigo Et belle salle de sport Je recommande
Soggiorno di 7 notti a febbraio 2024
Risposta di Beate Sekula, il giorno 6 mar 2024
Dear Oliver, We appreciate you sharing your experience with us. It brings us joy to learn that you had a pleasant stay at our hotel. We're delighted to read that you enjoyed the themed buffet meals, which showcase a variety of options every evening. It's also wonderful to know that you found your room to be comfortable and enjoyed working out at our beautiful gym! Thank you again for your review. We look forward to welcoming you back in the future!Kindly regards, Beate Sekula, General Manager Seaside Los Jameos****

8/10 Buono

Ross

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a febbraio 2024

10/10 Eccellente

Andreas

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good week with two Kids. Staff outstanding, room excellent, swimming Pools mainly for Kids but beach close by. High-quality buffet with incredible logistics but of course self-service. Lovely garden, high maintenance and high quality ressort.
Soggiorno di 7 notti a febbraio 2024
Risposta di Beate Sekula, il giorno 29 feb 2024
Dear Andreas, Thank you for sharing your experience at Seaside Los Jameos. We're pleased to hear that you had a very good week with your kids staying at our wonderful rooms, and that you found our staff to be outstanding.We take pride in offering a high-quality buffet. It's great to hear that you enjoyed the lovely garden and recognised our efforts in maintaining a high-quality resort.We look forward to welcoming you and your family again for next time.Kind regards, Beate Sekula, General Manager Seaside Los Jameos****

10/10 Eccellente

PALVI

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was amazing and loved it, will definitely be back soon!
Soggiorno di 5 notti a febbraio 2024
Risposta di Beate Sekula, il giorno 26 feb 2024
Dear Palvi, Thank you very much for your kind words. We're absolutely thrilled to hear that you had an amazing experience during your stay at Seaside Los Jameos****. We are very pleased to know that you are already planning to return. We can't wait to welcome you back soon for another wonderful stay. Kind regards, Beate Sekula, General Manager Seaside Los Jameos****

10/10 Eccellente

Vincent Fredrick, Stalybridge

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti a gennaio 2024

8/10 Buono

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely hotel with trees
Stayed for 8 nights just after New Year and I must say what a lovely hotel. Very friendly staff welcoming on arrival very quick check in our room wasn't ready yet but given a card to get drinks at the bar until it was. Cases were already in the room. Nice room kettle, clean and ample space. Modern tv good wifi in most areas. Restaurant and food choice was outstanding wanted for nothing, Fresh fish meat salads all day every day. Two great evening bars the piano bar quieter no kids small and just nice, the family entertainment bar large evening kid shows and adults entertainment so you have a great choice. Two pools one heated hundreds of sun beds but if your a sun worshipper there 100's of trees on site giving you shade most of the day this was only disappointed by the inevitable 07:00 in the dark route march by the Germans to snap up the best beds and have their own little empire will they ever change? Overall a great hotel great location fantastic food but too many trees and shade but each to their own.
Soggiorno di 8 notti a gennaio 2024
Risposta di Beate Sekula, il giorno 23 gen 2024
Dear John, Thank you for choosing Seaside Los Jameos and taking the time to share your detailed feedback. We are delighted to hear that you had a lovely stay and enjoyed various aspects of our hotel. Your appreciation of our friendly staff, well-appointed room and outstanding food offerings is truly gratifying. We're pleased to have provided you with a variety of entertainment options and amenities to enhance your experience. We are also very happy to know that our Piano Bar met your expectations! On another note, we regret that we did not meet your expectations regarding the gardens of our facilities. Moreover, regarding the reservation of sunbeds, our hotel does not allow these to be reserved and therefore the team checks them daily at 11:00, 12:00 and 16:00 in order to prevent this practice and react to such situations. Under such circumstances we always recommend approaching any of our pool team staff who will kindly assist you in finding one to your taste.Thank you for your comments. They are truly valuable to us as we continually strive to enhance our guest experience. We look forward to the pleasure of welcoming you back on your next visit to our Seaside Los Jameos.Kind regards from Lanzarote, Beate Sekula, General Manager Seaside Los Jameos****

10/10 Eccellente

AIDAN

Fantastic
Soggiorno di 11 notti a gennaio 2024
Risposta di Beate Sekula, il giorno 22 gen 2024
Dear Aidan, Thank you very much for your review. We're thrilled to read that you had a fantastic experience with us and it was a pleasure to pamper you and to have you among our guests. We hope to be able to welcome you again soon and wish to thank you for having chosen Seaside Los Jameos ****.We hope to have the pleasure of welcoming you back for another fantastic stay in the future! Kind regards, Beate Sekula, General Manager Seaside Los Jameos****

8/10 Buono

Paul

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It grows on you. At first you are okay happy - not the best but better than average. As time goes on, it becomes more familiar. The food is good bearing in mind its buffet cuisine. The central pool is warm and the staff are friendly enough although we were seriously told off for eating purchased meals in the wrong area! There were no signs but she was not happy. Sun beds are a bit squeezed together but when you’re settled - all is good. Overall we settled in to the place and became very comfortable. Weather was perfect which did help. I can see why it’s recommended.
Soggiorno di 9 notti a gennaio 2024
Risposta di Beate Sekula, il giorno 17 gen 2024
Dear Paul, Thank you for sharing your experience on our Seaside Los Jameos. We appreciate your candid feedback and are delighted to hear that the hotel grew on you during your stay.It's pleasing to know that the familiarity of the surroundings, coupled with good buffet cuisine, contributed positively to your experience. Also, we're glad to hear that you found pool inviting and the staff friendly.Thank you for choosing us, and we hope to have the privilege of welcoming you back for another comfortable and enjoyable stay in our resort! Kind regards, Beate Sekula, General Manager Seaside Los Jameos****

10/10 Eccellente

Donna

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful room as well as beautiful pool and gardens. It was a very short walk to the beach. Excellent all around.
Soggiorno di 1 notte a gennaio 2024
Risposta di Beate Sekula, il giorno 12 gen 2024
Dear Donna, Thank you for rating us with the highest score! We truly value your generous comments regarding our delightful room, and beautiful pools and gardens. Also, we are very pleased to know that our prime location met your expectations! Once again, thank you for your feedback and it was our pleasure to have you as our guest. We hope to welcome you back to Seaside Los Jameos. Kind regards, Beate Sekula, General Manager Seaside Los Jameos****

10/10 Eccellente

Andrei

Soggiorno di 6 notti a gennaio 2024

8/10 Buono

Michael G, Cork

Soggiorno di 8 notti a dicembre 2023

10/10 Eccellente

Marion

Soggiorno di 7 notti a novembre 2023

10/10 Eccellente

Dawn

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
7th time staying at this hotel. The staff are amazing and go above and beyond, nothing is to much trouble. Food is fantastic and varied yes the restaurant does get busy but your on holiday so no rush. Rooms slightly dated but spotlessly clean.
Soggiorno di 10 notti a novembre 2023
Risposta di Beate Sekula, il giorno 1 dic 2023
Dear Dawn, A heartfelt thank you for choosing Seaside Los Jameos for the seventh time! Your loyalty means the world to us, and we are truly grateful for the trust you've placed in us. It brings us immense joy to know that our staff's exceptional service has left a lasting impression, making each of your stays truly memorable. On the other hand, we sincerely appreciate your feedback, and we regret to learn that you found our rooms to be outdated. Your input is valuable to us, and we assure you that we will carefully consider your comments for future refurbishments.Once again, thank you for having chosen us, we would love to receive you again in the future.Warmest regards, Beate Sekula, General Manager Seaside Los Jameos****

10/10 Eccellente

Brian

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Food choice second to none.
Soggiorno di 5 notti a novembre 2023
Risposta di Beate Sekula, il giorno 28 nov 2023
Dear Brian, Thank you for sharing your positive experience with us. We are truly pleased to learn that you considered the food choices at our Seaside Los Jameos to be of exceptional quality! Our culinary team takes great pride in offering a diverse and high-quality selection to cater to various tastes.Your feedback is valuable to us and we appreciate your time in providing it. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kind regards, Beate Sekula, General Manager Seaside Los Jameos****

8/10 Buono

Anna

Soggiorno di 4 notti a novembre 2023

8/10 Buono

paul

Soggiorno di 4 notti a novembre 2023

10/10 Eccellente

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Relaxing
Very enjoyable and relaxing stay.
Soggiorno di 4 notti a ottobre 2023
Risposta di Beate Sekula, il giorno 9 nov 2023
Dear John,We are delighted to hear that you had an outstanding experience during your relaxing vacation in our Seaside Los Jameos! Thank you for your positive feedback, we hope to see you again for another enjoyable stay. Warmest regards, Beate Sekula, General Manager Seaside Los Jameos****

10/10 Eccellente

Adrian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Large hotel in extensive grounds
Large extensive hotel but surprisingly quiet, even in half term week. Food was excellent, Plenty of choices, buffet style, cold food indoors- hot food outside.
Soggiorno di 2 notti a ottobre 2023
Risposta di Beate Sekula, il giorno 9 nov 2023
Dear Adrian,I am delighted to read that you had wonderful holiday and that you enjoyed our facilities, as well as the variety and quality of our gastronomy offer. It was a great pleasure to have you amongst our guests and we are looking forward to receive you again very soon for another relaxing vacation!Best regards from Lanzarote, Beate Sekula, General Manager Seaside Los Jameos****

8/10 Buono

Prisca

Viaggio di coppia
Mi è piaciuto: Personale e servizio e servizi
Eigentlich ist die Unterkunft nicht schlecht. Leider waren um 8.00 Uhr morgens schon alle Liegen mit Tüchern belegt. Die Zimmer wurden nur notdürftig gereinigt und das Badezimmer stinkte nach „gräuele“. Leider gab es auch Kakerlaken, in der Anlage, sowie im Zimmer/Badezimmer. Die Anlage wäre schön, doch diese Punkte sind für uns keinen 2. Aufenthalt wert.
Soggiorno di 7 notti a ottobre 2023
Risposta di Beate Sekula, il giorno 3 nov 2023
Lieber Gast,vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Wir schätzen es, wenn Gäste ihre Erfahrungen mit uns teilen, damit wir uns verbessern können.Es tut uns aufrichtig leid zu hören, dass Sie einige Unannehmlichkeiten während Ihres Aufenthalts im Seaside Los Jameos **** erlebt haben. Das Problem mit den frühzeitig belegten Liegen, die unzureichende Reinigung der Zimmer und das unangenehme Badezimmer sind inakzeptabel und werden von uns ernst genommen. Wir werden sicherstellen, dass diese Punkte an das Team vor Ort weitergeleitet werden, um sicherzustellen, dass diese Mängel behoben werden.Das Vorhandensein von Kakerlaken ist natürlich besonders besorgniserregend. Wir führen regelmässige Masnahmen durch, sodass Kakerlaken bei uns sich nicht verbreiten. Allerdings ist es schwierig aufgrund des offenen Gebäudes dies vollkommen zu beseitigen. Wir werden auch weiterhin alles dafür tun, um dieses Problem zu beseitigen. Es ist unser Ziel, unseren Gästen einen angenehmen und sorglosen Aufenthalt zu bieten, und wir werden hart daran arbeiten, sicherzustellen, dass solche Probleme nicht erneut auftreten. Demnach bitten wir Sie sich bei Unanehmlichkeiten sofortig an die Rezeption zu wenden, damit diese für Sie ein anderes Zimmer finden oder andere Schwierigkeiten beseitigen können.Wir hoffen, dass Sie uns noch eine Chance geben, Ihre Erwartungen zu erfüllen, und wir würden uns freuen, Sie in Zukunft erneut bei uns begrüßen zu dürfen. Wenn Sie weitere Informationen oder Anliegen haben, zögern Sie bitte nicht, uns zu kontaktieren.Sonnige Grüße aus LanzaroteBeate Sekula, Hoteldirektorin Seaside Los Jameos****

10/10 Eccellente

Elizabeth Kate

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
All aspects of the hotel - the room, communal areas, the pools, the entertainment, the staff and the food were outstanding. Superb in catering for gluten free dietary requirements. An amazing holiday, we will definitely be back.
Soggiorno di 7 notti a ottobre 2023
Risposta di Beate Sekula, il giorno 2 nov 2023
Dear Elizabeth,We are delighted to hear that you had an outstanding experience during your vacation in Lanzarote and that you found all our facilities, service and entertainment activities to be exceptional. It is also great to read that you enjoyed our gluten free options and we are delighted to know that we have exceeded your expectations this term. Once again, your kind words mean the world to us and nothing makes us happier than to know that you will definitely be back with us.Warmest regards, Beate Sekula, General Manager Seaside Los Jameos****

10/10 Eccellente

Malcolm

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Excellent
4th stay here. Overall love it. Standard of food (all inclusive) extremely good. Cleanliness excellent. Only complaint is staff seem over extended on this stay. But lovely stay all the same.
Soggiorno di 7 notti a ottobre 2023
Risposta di Beate Sekula, il giorno 31 ott 2023
Dear Malcolm,we are humbled to read that your overall stay was fantastic in our Seaside Los Jameos! It is a pleasure to read that you found the quality of our food and the cleanliness of the facilities excellent.On the other hand, we regret that you found the staff over extended. Depending on the month, the hotel can be in high season and we adjust the staff to the needs of the hotel. Thank you for this valuable comment and we will take it into account to review and improve this aspect.We wish to thank you for your kind feedback and we are looking forward to receive you again soon!Kindest regards,Beate Sekula, General Manager Seaside Los Jameos****

4/10 Scarso

Christian

Non mi è piaciuto: Pulizia e comfort della camera
Very disappointing return to this hotel
Soggiorno di 8 notti a settembre 2023
Risposta di Beate Sekula, il giorno 11 ott 2023
Dear Christian,thank you for your review about your recent stay with us.Since we strive to maintain and continuously improve our high standards, a constructive feedback of our guests is of great importance to us. Therefore, we would kindly ask you to specify your remark to understand better how we can improve our hotel or provide you with further information on our current ones.We are looking forward to hearing from you soon and hope you give us another chance to exceed your expectations. Kindest regards,Beate Sekula, General Manager Seaside Los Jameos****

10/10 Eccellente

Caroline

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing
Amazing hotel, every bit as good as it was back in 2017 and 2019 probably even better if that is possible as it was already brilliant.
Soggiorno di 2 notti a settembre 2023
Risposta di Beate Sekula, il giorno 9 ott 2023
Dear Caroline, thank you for your kind words and for choosing to stay with us again in our Seaside Los Jameos. We are very happy to read that you found our hotel amazing and that your recent stay was even better as your previous visits.Our goal is to provide our guests with a memorable and enjoyable experience, and it is always rewarding to know that we have succeeded in doing so. Thank you for choosing us and we hope to see you again soon. Warmest regards, Beate Sekula, General Manager Seaside Los Jameos****

10/10 Eccellente

Nick

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice rooms,great hotel,clean and lots of food options
Soggiorno di 4 notti a settembre 2023
Risposta di Beate Sekula, il giorno 2 ott 2023
Dear Nick,thank you very much for your review, it is delight to hear that you have enjoyed our culinary offerings and your stay at Seaside Los Jameos****.It was a great pleasure to have you amongst our guests and I hope that we may welcome you again in the near future.Warmest regards,Beate Sekula, General Manager Seaside Los Jameos****

10/10 Eccellente

Michio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
A full range of facilities to enjoy day and night
Soggiorno di 2 notti a settembre 2023
Risposta di Beate Sekula, il giorno 2 ott 2023
Dear Michio, thank you for taking the time to share your feedback and give us with the maximum score on Expedia! We are delighted to hear that you enjoyed our wide range of facilities available all the day. Our goal is to provide our guests with a memorable and enjoyable experience, and it is always rewarding to know that we have succeeded in doing so.Thank you for choosing us and we hope to see you again in the near future. Best regards from sunny Lanzarote, Beate Sekula, General Manager Seaside Los Jameos****

8/10 Buono

C Emmerson

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 5 notti a settembre 2023

10/10 Eccellente

David Anthony

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti a luglio 2023

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 7 notti a settembre 2023

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastic!
Our first time in Lanzarote. Hotel was all we could have wished for and more. Lovely room with balcony. Staff so friendly and eager to please. Food was amazing with lots of choices. In house entertainment every evening. Would definitely stay again.
Soggiorno di 6 notti a settembre 2023
Risposta di Beate Sekula, il giorno 20 set 2023
Dear valued Guest, we are humbled to read that your overall stay was fantastic for the first time in Lanzarote! It is a pleasure to read that you found the quality of our food and the kind service excellent.Moreover, we are also pleased that you enjoyed the entertainment programme. Your positive feedback motivates us to perform even better!We wish to thank you for your lovely feedback and are looking forward to receive you for second time!Kindest regards,Beate Sekula, General Manager Seaside Los Jameos****

10/10 Eccellente

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderfully clean and welll run hotel, with incredibly friendly staff. Outstanding location. Breakfast buffet offered incredible variety of options. Back door of property effectively opens up on to the beach. 3 swimming pools, pool bar, kids club, nightly entertainment and a 13 hole putting course ! Price of drinks very reasonable. Lots of free on street parking adjacent to hotel.
Soggiorno di 7 notti a settembre 2023
Risposta di Beate Sekula, il giorno 20 set 2023
Dear John, thank you so much for rating us with the maximum score on Expedia and for your lovely comments! It is to kind guests like you that we owe the success of our Seaside Los Jameos. We are proud that you enjoyed our location in front of Los Pocillos Beach and that the breakfast offer met your expectations. Moreover, it is a pleasure that you liked the hotel facilities, activities and the evening entertainment. Once again, we wish to thank you for your friendly review. We are waiting for you to enjoy another time in our Seaside Los Jameos! Best regards from sunny Lanzarote, Beate Sekula, General Manager Seaside Los Jameos****