Terrace | Vista dalla camera

Recensioni per Hotel Hotel - Member of Design Hotels

4 out of 5
Hotel Hotel - Member of Design Hotels
Travessa da Glória 22A, Lisbon

Recensioni

9,8

Eccezionale

Valutazione di 10 - Eccellente. 159 su 179 recensioni" "
Valutazione di 8 - Buono. 18 su 179 recensioni" "
Valutazione di 6 - Soddisfacente. 0 su 179 recensioni" "
Valutazione di 4 - Scarso. 2 su 179 recensioni" "
Valutazione di 2 - Terribile. 0 su 179 recensioni" "

9,8/10

Pulizia

10/10

Personale e servizio

9,6/10

Servizi

9,8/10

Condizioni e dotazioni della struttura

9,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Elena, castelfranco veneto

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Non trovo un difetto. Struttura posizionata in zona molto piacevole e comoda a tutto, hotel curato e pulito, con ristorante al piano terra. Una gentilezza rara del personale. Faccio un nome su tutti, la signora Vera. Ci tornerò e lo consiglieró.
Soggiorno di 4 notti ad agosto 2023
Risposta di Constanza Gonzalez - Welcome Team , il giorno 2 set 2023
Dear Elena, Thank you very much for this kind and encouraging message. and for taking the time to reply to us. We are delighted to know that you enjoyed the Hotel, our spaces and the kindness of the team. We look forward to welcoming you back! Best Regards,

8/10 Buono

Lisa La

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Pretty good, but needs more attention to detail. The food was FANTASTIC, breakfast was the best. The service was also wonderful, prompt and warm. The little details of the hotel room just need some attention - room was not soundproofed well from the street; shower temperature was unpredictable; black out curtains were too small and therefore didn’t fully black out; AC was hard to use; shower leaked a little on the floor; bathrobes were not soft. Small little things - overall, a very good stay though.
Soggiorno di 2 notti a maggio 2024
Risposta di Mariana | Guest Relations , il giorno 11 mag 2024
Dear Lisa, Thank you so much for taking the time to leave such a thoughtful and honest review! We are delighted to know our team left such a good impression. As for the breakfast, we take great pride in our fresh and delicous products :) Regarding the mentioned details, thank you very much for letting us know! You're feedback is greatly appreciated so we can improve our services. We're very sorry and hope to receive you again under other circumstances! Best regards,

10/10 Eccellente

helen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location, very good breakfast
Soggiorno di 3 notti ad aprile 2024
Risposta di Mariana Lefeber | Guest Relations , il giorno 4 mag 2024
Dear Helen, Thank you so much for taking the time to leave such a lovely review! We are delighted to know our amazing breakfast left a mark on your stay. We're looking forward to see you again :) Best regards,

10/10 Eccellente

Antonio Herrero

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Servicio !! Son muy amables y están atentos a lo que se ofrezca. Tienen detalles de atención que pocas veces se ven ( nos regalaron las bebidas mientras esperábamos la habitación, nos regalaron una botella de vino para acompañar la cena, nos llevaron “pastel de nata” a la habitación como bienvenida… etc )
Soggiorno di 1 notte ad aprile 2024
Risposta di Leonor Simões Guest Relations, il giorno 21 apr 2024
Dear Antonio,We appreciate you taking the time to share your lovely thoughts with us.The whole staff truly values the importance of a memorable stay so we do our best to provide it for all our guests and we are very pleased to know you enjoyed all the small gestures the team created.We hope to see you again for another lovely stay :)

10/10 Eccellente

Jeffrey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The room was lovely. It far exceeded my expectations. The food at the restaurant was exceptional. I had no idea that it would be that good.
Soggiorno di 1 notte ad aprile 2024
Risposta di Leonor Simões Guest Relations, il giorno 21 apr 2024
Dear Jeffrey,Thank you for taking the time to share your wonderful feedback with us!We are extremely happy to know your stay with us exceeded your expectations and that you had a wonderful time with us.We hope to welcome you again soon :)

10/10 Eccellente

Patrick

Viaggio di coppia
Mi è piaciuto: Servizi
Très bon service et parlé français
Soggiorno di 3 notti a marzo 2024
Risposta di Leonor Simões Guest Relations, il giorno 21 apr 2024
Dear Patrick,Thank you for taking the time to share your feedback with us.We are happy to know you felt welcomed and had a good stay with us :)Best regards

10/10 Eccellente

Christine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
La gentillesse et disponibilité du personnel, la localisation centre ville. Le petit déjeuner copieux et délicieux. La modernité de l'Hôtel. Pas de points négatifs.
Soggiorno di 3 notti a febbraio 2024
Risposta di Mariana Lefeber | Guest Relations , il giorno 4 mag 2024
Dear Christine, Thank you so much for taking the time to leave such a positive and lovely review! Our team will be delighted to know they left such a good impression. The breakfast and the hotel's modernity really add up to the overall great experience. We look forward to your next visit :) Best regards,

10/10 Eccellente

Sylvie

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a febbraio 2024
Risposta di Mariana Lefeber | Guest Relations , il giorno 4 mag 2024
Dear Sylvie, Thank you so much for taking the time to leave such a wonderful evaluation! The team looks forward to seeing you in the future :) Best regards,

8/10 Buono

Jason

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
This hotel was great and the staff were amazing. The morning breakfast was also amazing and very tasty! Overall I liked the hotel except my issue is wth the wifi as it was terrible. Basically kept dropping all the time and wasnt very usable. Any modern hotel now-a-days should have reliable wifi for travelers. My main issue was the wifi, but if im giving more feedback, i think the room was laid out weird. there wasnt really anywhere to sit or store luggage that wasnt in the way or cluttered. Other than that, the property was amazing, and location is great! If you need wifi for work/travel/etc though, id be hesitant to rebook. If you're looking for just a great location and wondering hotel, then this is a good choice.
Soggiorno di 3 notti a gennaio 2024
Risposta di Mariana Lefeber | Guest Relations , il giorno 4 mag 2024
Dear Jason, Thank you so much for taking the time to leave such a thoughtful review! It makes us delighted to know our team took such great care of your stay with their hospitality and the tasty breakfast. However, we understand that unreliable wifi can be frustrating and we're very sorry for that! We'll make our best to get better in this matter. Looking forward to see you again in the future :) Best regards,

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfortable Stay
Lovely staff make you feel welcome and at ease. Breakfast was delicious. The room was small but comfortable. The rooms were also quite dark, even with all the lights on. Overall the room and bathroom were good. The heating in our room didn’t work but I’m sure the staff would be happy to change your room if you let them know. The shower door seal was also faulty so water would escape onto the floor. However, not a big issue for us so we didn’t complain. Overall, a comfortable stay and close to transport links. Worth the price? Maybe not. But still a nice hotel and we enjoyed our stay in Portugal.
Soggiorno di 2 notti a gennaio 2024
Risposta di Mariana Lefeber | Guest Relations , il giorno 4 mag 2024
Dear, Thank you so much for sharing with us your most honest review! It sounds like you had a mixed experience at the hotel and we're extremely sorry for that. It's always amazing to have feedback so we can improve our services and the experience of our future guests. We are grateful that you enjoyed our team and our delicious breakfast! We hope to see you in the future under a better experience :) Best regards,

10/10 Eccellente

Odd Mikkel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Sentralt og fantastiske mennesker
Veldig bra
Soggiorno di 4 notti a febbraio 2024
Risposta di Mariana Lefeber | Guest Relations , il giorno 4 mag 2024
Dear Odd, Thank you so much for taking the time to give us such a wonderful review! Our team really is the best part of the hotel. We look forward to your next visit :) Best regards,

10/10 Eccellente

Johan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a febbraio 2024
Risposta di Mariana Lefeber | Guest Relations , il giorno 4 mag 2024
Dear Johan, Thank you so much for taking the time to leave such a magical evaluation! The team is at your disposal when you decide to visit again :) Best regards,

10/10 Eccellente

Roberto

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fabuleux
Cet hôtel est vraiment au top, le personnel y est très serviable et compétent, l'hôtel est bien situé, propre, notre chambre était calme. Et surtout, le design en vaut la peine, le petit-déjeuner est parfait.
Soggiorno di 2 notti a gennaio 2024
Risposta di Mariana Lefeber | Guest Relations , il giorno 4 mag 2024
Dear Roberto, Thank you so much for taking the time to leave such a positive and thoughtful review! We're delighted to know our beautiful hotel and its team/design left such a mark on you! We take great pride on our art and its portuguese artists. Also, there's nothing like a perfect breakfast to set the tone for the day :) We look forward to your next visit! Best regards,

10/10 Eccellente

Zhichao

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent hotel with very nice employees. The breakfast is really good with a la car menu! Close to most tourist locations.
Soggiorno di 4 notti a gennaio 2024
Risposta di Mariana Lefeber | Guest Relations , il giorno 4 mag 2024
Dear Zhichao, Thank you so much for taking the time to leave such a lovely feedback! Our team will be delighted to know you enjoyed your stay and our tasty breakfast. The hotel's location really is the cherry on top of the cake. We look forward to seeing you again :) Best regards,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Really nice stay with a lovely staff. Only downside was that we didn't get our room cleaned the second day.
Soggiorno di 3 notti a gennaio 2024
Risposta di Mariana Lefeber | Guest Relations , il giorno 4 mag 2024
Dear, Thank you so much for taking the time to give us your feedback! It's a pleasure to know our beautiful team took such great care of your stay. Regarding the cleaning, we're very sorry for that! We'll make sure to perfect it on your next stay with us :) Best regards,

10/10 Eccellente

arisleyda

Soggiorno di 1 notte a gennaio 2024
Risposta di Mariana Lefeber | Guest Relations , il giorno 4 mag 2024
Dear Arisleyda, Thank you so much for taking the time to leave such a wonderful evaluation! The team looks forward to seeing you in the future :) Best regards,

10/10 Eccellente

Benita

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I enjoyed my stay. The staff was accommodating and friendly. I mentioned it was my birthday and I was surpass with champagne and a small cake. Breakfast was amazing each day, and the private transport was very convenient. I loved it! Thank you!
Soggiorno di 4 notti a gennaio 2024
Risposta di Mariana Lefeber | Guest Relations , il giorno 4 mag 2024
Dear Benita, Thank you so much for taking the time to leave such a wonderful review! The special touch of the small cake and champagne was meant to thank you for choosing us to spend such a special occasion :) We're very happy to know our breakfast and the transfer also ticked all your boxes! We look forward to see you again! Best regards,

4/10 Scarso

Eric

Non mi è piaciuto: Pulizia
The shower tempret
Soggiorno di 6 notti a gennaio 2024
Risposta di Mariana | Guest Relations , il giorno 4 mag 2024
Dear Eric, Thank you so much for taking the time to leave your most honest review! We're very sorry to know that you encountered issues with the shower temperature during your stay. Your feedback is very important for us to improve our services! We look forward to welcoming you back :) Best regards,

10/10 Eccellente

Mykhaylo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hidden Boutique hotel with great bar and resto!
I am always skeptical of hotels with really high ratings, but if you are reading this, don't be. This hotel is just that good! It's an unassuming little hotel tucked away. It's a boutique hotel and comes with a ton of character (and instagrammable opportunities). We came here with a toddler who is very active and were worried about how kid friendly the hotel would be. But I gotta say, it was amazing. All of the staff were warm, friendly and attentive. I can't say enough about each and every one of them! Everyone got to know our little one and it was a pleasure being there. The restaurant is great and I loved their lobby bar. It's one of those places you come to even if you are not staying at the hotel. The hotel is very well placed on the outskirts of the old town and a 10 minute walk or trolley to top of the hill with a great view. Perfect location, we also came from the airport on metro with no issues. Biggest star for this hotel however, was if you are a parent. Our toddler was jet-lagged and very active, so at 5am I found myself entertaining her in the lobby. The staff was amazing, they gave me the keys to the yoga studio and the little one had a blast playing and using up her energy in the mornings. Super accomodating. Loved this hotel and will stay here again in a heartbeat!
Soggiorno di 3 notti a dicembre 2023
Risposta di Mariana | Guest Relations , il giorno 4 mag 2024
Dear Mykhaylo, Thank you so much for taking the time to create and share such a beautiful and thoughtful review :)It's especially heartwarming to hear that our team was so accommodating and kid-friendly, making your stay enjoyable and stress-free even with an active toddler. It's also wonderful to hear that you had a great experience at both the restaurant and the lobby bar. They really are our hidden gem!! We look forward to your next visit :) Best regards,

10/10 Eccellente

Andrea

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is very nice, and the professionalism and friendliness of the staff is just incredible.
Soggiorno di 7 notti a dicembre 2023
Risposta di Mariana | Guest Relations , il giorno 4 mag 2024
Dear Andrea, Thank you so much for taking the time to leave us such a magical comment! Our team will be delighted to know they left such a good impression. We always try to make our guests feel at home :) Looking forward to see you again! Best regards,

10/10 Eccellente

Matthieu

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very nice hotel
Absolutely amazing hotel with nice staff, great breakfast. Everything perfect
Soggiorno di 1 notte a gennaio 2024
Risposta di Mariana | Guest Relations , il giorno 4 mag 2024
Dear Matthieu, Thank you so much for taking the time to leave such a wonderful review! When everything—from the staff to the breakfast—is top-notch, it can really elevate your stay to something memorable. We look forward to your next visit :)

10/10 Eccellente

Randi

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Top star hotel in the city center
This is an amazing hotel directly in the center of Lisbon and we can only gove it our best recomandations. Top service, great breakfast, comfortable rooms and very good service. A real pearl in the center of Lisbon
Soggiorno di 1 notte a dicembre 2023
Risposta di Mariana | Guest Relations , il giorno 4 mag 2024
Dear Randi, Thank you so much for taking the time to leave us such a beautiful review! Our team is delighted to know you had such a good experience in HOTEL HOTEL and that part of it was because of our tasty breakfast and costumer service, Looking forward to see you again :) Best regards,

8/10 Buono

Martin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sehr zentrale Lage und freundliches Personal
Soggiorno di 1 notte a dicembre 2023
Risposta di Mariana | Guest Relations , il giorno 3 mag 2024
Dear Martin, Thank you so much for taking the time to leave us your review! Our team really makes their best to make you feel at home. If you have any tip about things we can improve, don't hesitate to let us know :) Best regards,

10/10 Eccellente

Madsen

Soggiorno di 1 notte a dicembre 2023
Risposta di Mariana | Guest Relations , il giorno 3 mag 2024
Dear Julie, Thank you so much for taking the time to give us such an incredible evaluation! The team is looking forward to see you again :) Best regards,

10/10 Eccellente

julie

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Mariana | Guest Relations , il giorno 3 mag 2024
Dear Julie, Thank you so much for taking the time to give us such an incredible evaluation! The team is looking forward to see you again :) Best regards,

10/10 Eccellente

Bernardo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent location. Friendly staff. Amazing atmosphere. Food is super good. The highlight of the hotel is its architecture and location
Soggiorno di 2 notti a dicembre 2023
Risposta di Mariana | Guest Relations , il giorno 3 mag 2024
Dear Bernardo, Thank you so much for taking the time to leave such a beautiful comment! An excellent location, friendly staff, amazing atmosphere and delicious food all contribute to making a stay memorable. We're very happy and proud of our team for taking such good care of you! We look forward to see you again :)

10/10 Eccellente

Carrie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay in a great location
Soggiorno di 1 notte a dicembre 2023
Risposta di Mariana | Guest Relations , il giorno 3 mag 2024
Dear Carrie, Thank you so much for taking the time to leave such a magical review! Finding a hotel that offers both comfort and convenience can really enhance the overall experience of a beautiful trip. Looking forward to see you again :)

10/10 Eccellente

BENEDICT

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect stay in llLisbon
Perfect hotel with staff that treats you like family. Location is close to everything yet quiet. Food is amazingly good.
Soggiorno di 3 notti a dicembre 2023
Risposta di Mariana | Guest Relations , il giorno 3 mag 2024
Dear Benedict, Thank you so much for taking the time to leave such an amazing review! Our team does their best to make our guests feel at home, even far away from their own place. It makes us extremely happy to know you had such a great time and enjoyed our services, such as the restaurant. We're looking forward to see you again :) Best regards,

8/10 Buono

Wendy, Calgary

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The breakfast here was great! My only complaint is that they didn’t provide hair conditioner and the cleanliness of the shower area was not to standard.
Soggiorno di 5 notti a dicembre 2023
Risposta di Mariana | Guest Relations , il giorno 3 mag 2024
Dear Wendy, Thank you so much for taking the time to leave us your honest review! We're very happy to know our breakfast left an amazing impression. However, we're very sorry for the lack of hair conditioner in the room. Our housekeeping team stores it and delivers upon request. Feedback like this is valuable for the hotel to improve its services and maintain the standards. We hope to receive you again in the future :) Best regards,

10/10 Eccellente

Mike

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I’m
We really like the location. Our room was clean the whole place was clean. Nice bar. Restaurant was great. Nice big yoga room. We will definitely go back
Soggiorno di 2 notti a dicembre 2023
Risposta di Mariana | Guest Relations , il giorno 3 mag 2024
Dear Mike, Thank you so much for taking the time to leave such a positive review! We're very happy to know you had the opportunity to enjoy our services such as the bar, restaurant and yoga room. The location really is a big bonus on top of it all. We're looking forward to see you again :) Best regards,

10/10 Eccellente

Muqiu

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastic hotel! Great location and the best services. I loved it so much.
Soggiorno di 2 notti a novembre 2023
Risposta di Mariana | Guest Relations , il giorno 3 mag 2024
Dear Muqiu, Thank you so much for taking the time to leave us such a beautiful review! It means a lot to know our team made your stay even better. Hotel Hotel is looking forward to receive you again :) Best regards,

10/10 Eccellente

Antonio

Soggiorno di 4 notti a novembre 2023
Risposta di Mariana | Guest Relations , il giorno 3 mag 2024
Dear Antonio, Thank you so much for taking the time to give us such a beautiful evaluation! The team is at your disposal if you decide to visit Lisbon again :) Best regards,

10/10 Eccellente

Mounia

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a novembre 2023
Risposta di Mariana | Guest Relations , il giorno 3 mag 2024
Dear Mounia, Thank you so much for taking the time to give us such an incredible evaluation! The team is at your disposal for your next Lisbon trip :) Best regards,

10/10 Eccellente

Norman, Miami

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti a novembre 2023
Risposta di Mariana | Guest Relations , il giorno 3 mag 2024
Dear Norman, Thank you so much for taking the time to give us such a beautiful evaluation! The team is at your disposal if you decide to visit Lisbon again :) Best regards,

10/10 Eccellente

Roger

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ausnehmend schönes, stylisches Hotel. Komfortable und praktische Zimmer und ein sensationelles Frühstück. Super freundliches und hilfsbereites Personal. Sehr zu empfehlen, wir kommen auf jeden Fall wieder
Soggiorno di 3 notti a novembre 2023
Risposta di Constanza Gonzalez - Welcome Team , il giorno 27 nov 2023
Dear Roger, Thank you very much for your sweet message. We are delighted to know that you enjoyed the comfort of the rooms and also the delicious breakfast. Thanks for highlighting the amiability of the Staff.And yes, we look forward to welcoming you back! Best Regards,

10/10 Eccellente

Jessica

Soggiorno di 4 notti a novembre 2023
Risposta di Mariana | Guest Relations , il giorno 3 mag 2024
Dear Jessica, Thank you so much for taking the time to give us such a magical evaluation! We're looking forward to receiving you again in the future :) Best regards,

10/10 Eccellente

Pierre

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good value
Compact room, but very functional. Very comfortable bed. Good breakfast (not a huge amount of choice, but good fresh products). Very convenient location.
Soggiorno di 1 notte a novembre 2023
Risposta di Kind Regards, Constanza Gonzalez. Welcome Team , il giorno 19 nov 2023
Dear Pierre, Thank you very much for sharing your words. We are glad to read that you found the room comfortable and functional. Although you didnt find too much variety at Breakfast, it is very appreciated that you highlighted how fresh are our products, the team makes the effort to offer homemade pancakes, warm croissants, and different types of eggs, and to provide you with the freshness of all the fruits. We look forward to welcoming you again, thank you one more time for your time.

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good city hotel
Nice room, comfy bed, great housekeeping. Breakfast was good too but will be nice if they had nata tarts too as you are in Lisbon! They did offer on arrival which was nice. Bar staff need more training. Steak sandwiche was tasty but that was the only food I had there. Free bottle of wine as Gold member was available for lunch or dinner.
Soggiorno di 3 notti a novembre 2023
Risposta di Constanza Gonzalez - Welcome Team , il giorno 19 nov 2023
Dear Guest, Thank you very much for taking the time to get back to us.We are delighted to know that you felt comfortable in the room and that you liked the traditional sweets from Portugal. Regarding the training for the Bar, and the preferences for the preparation of the food, we are committed to registering your words and doing our best to improve the quality of the Hotel, thank you very much for helping us with that task. Hope you can join us in another opportunity, Best Regards,

10/10 Eccellente

Annika

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fyra dagar Systerresa till charmiga Lissabon
Hotelhotel är ett drömställe på många sätt! Placering med promenadavstånd till viktiga platser. Det är backigt men hotellet ligger plant på en liten bakgata bredvid stora avenyn. Nära till Metro, nära till restauranger, utsiktsplatser och folkliv i charmig stadsdel! Vi blev väl mottagna och i receptionen fick vi suverän hjälp tjej från Brasilien med rekommendationer. Hon rita in aktiviteter och platser att besöka på en karta. Den hade vi stor glädje av. Hon hade själv turistat i ett år! Detta gjordes medans vi väntade på vårt rum, som skulle iordningställas till två bäddar istället för en dubbelsäng. Vi blev erbjudna dryck och fick rapporter om hur det gick. Sen gick det inte att lösa, men det gjorde inget. Rummet var fint. En av oss fyllde år och detta uppmärksammades med bakelse och grattiskort! Vi tyckte mycket om den personliga servicen! Frukosten är fantastisk! Inget saknas. Vi testade hela frukostmenyn. Gröt, ägg, pannkakor och fina smörgåsar. Det gick att dela. Vi åt även lunch och en middag på hotellet. En sushi som var fantastisk! Vi blev bjudna på en guidad tur av hotellet. En ung kvinna som läste turism på högskolan gav oss två unika timmar. Ni lär mig och jag lär er. Det var supertrevligt och roligt att träffa några av de andra gästerna från andra länder! Kul! En kväll var vi trötta av alla backar och upplevelser, så vi beslöt oss hör att hitta någonstans att äta alldeles i närheten.Italienska restaurangen La Cucina höjdare! Kvällen avslutades på Bettys pianobar!
Soggiorno di 4 notti a ottobre 2023
Risposta di Constanza Gonzalez - Welcome Team, il giorno 11 nov 2023
Dear Annika and Anna, What a beautiful, encouraging, dedicated message. We really appreciate you taking the time and effort to write such kind words. Regarding the Hotel highlights, it is true that the location is comfortable and strategic, considering how hilly is the Portuguese Capital. We are glad that you received recommendations for you both to enjoy the city and the charms of Lisbon. We wanted you to have a memorable birthday celebration, it is our way of saying thank you for choosing our space for such a special occasion. We regret to know that you couldnt satisfy your expectations with the availability of the twin beds, we made our best effort to provide you with that comfort, and we say sorry, and is a mark for us to improve. It is very encouraging to read the compliments for the Hotels Gastronomy, the fresh and varied breakfast, and the delicious and interesting lunch and dinner menu. We are delighted to know that you could enjoy the Tour, guided by our wonderful colleague, and that you met other guests, and other members of the Hotel during your stay. After so many different activities, we can understand that a quiet plan for the last night is more suitable, it is good to know that you could find a nearby and nice Italian Restaurant. Luckily, around the Hotel is possible to find reliable food options. Annika and Anna, once again, thank you for this generous message. We look forward to receiving your visit again and making it more and more special. Warm Regards,

10/10 Eccellente

Peta

Soggiorno di 4 notti a novembre 2023
Risposta di Mariana | Guest Relations , il giorno 3 mag 2024
Dear Peta, Thank you so much for taking the time to give us such a magical evaluation! We're looking forward to receiving you in the future :) Best regards,

10/10 Eccellente

Johan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a novembre 2023
Risposta di Mariana | Guest Relations , il giorno 3 mag 2024
Dear Johan, Thank you so much for taking the time to give us such a magical evaluation! We're looking forward to receiving you in the future :) Best regards,

10/10 Eccellente

Fallon, ATLANTA

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
One of the most amazing hotels I've ever stayed in. Service was unmatched and the restaurant/bar is surreal. One of the best meals ever. Location is prime. Would recommend and will definitely stay again
Soggiorno di 1 notte a novembre 2023
Risposta di Constanza Gonzalez - Welcome Team, il giorno 11 nov 2023
Dear Fallon, It is a pride to read that our Hotel was one of the most amazing ones that you have stayed in, those are beautiful words.We are glad to know that you liked and enjoyed the Hotels gastronomy, the delicious food, and the innovative cocktails and local wines from the Bar. And also, that you found the location comfortable. Thank you once again for coming back to us, we remain at your disposal for future visits. Kind Regards,

10/10 Eccellente

Alan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Boutique heaven
We had an excellent stay in the hotel. The staff were very helpful and knowledgeable. My wife is celiac and her food needs to be gluten free - the staff were great at breakfast and when we ate in the hotel pointing her in the right direction. The hotel is a boutique hotel centrally located which made sightseers easy. It had a pool within the hotel and was surrounded by greenery which was very calming. I can’t emphasise enough how good the staff were. Would be very happy to return.
Soggiorno di 3 notti a settembre 2023
Risposta di Constanza Gonzalez - Welcome Team, il giorno 11 nov 2023
Dear Alan, Thank you very much for writing this positive and optimistic feedback. We are glad to know that you felt the assistance of the staff and that everyone could attend to the food needs of your partner. As you said, the pool and the garden are areas worthy of a visit, we are delighted to know that you could enjoy them. Looking forward to welcoming you again! Best Regards,

10/10 Eccellente

Janet, Sutton

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a wonderful stay at this hotel. It’s nature inspired decor was a delight and the rooms were well equipped and very clean. But what made this property stand out was the service from the staff, the added amenities such as welcome drink at check in and hospitality treats in our room, and the amazing free breakfast. We were not able to have dinner at Animals, their in house restaurant , but the menu looked wonderful. Location was perfect for walking to Lisbon’s best neighborhoods and transportation. We only had two nights but wished we could have stayed longer. Will certainly return on our next visit.
Soggiorno di 2 notti a ottobre 2023
Risposta di Constanza Gonzalez - Welcome Team, il giorno 11 nov 2023
Dear Janet, Thank you so much for replying to the Hotel, and with such precious words. Your highlights related to the nature, decor, and rooms are very appreciated. Thank you for letting us know that you noticed the details and the treat from the Staff, we are very happy to know that we made your stay enjoyable, it is also encouraging. Hope next time you can experience the Restaurant, as you referred, the Breakfast is very good, therefore the menu for Dinner and Lunch follows the same luck, and it is worth trying. Looking forward to receiving your visit in a new opportunity. Best Regards,

10/10 Eccellente

joy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti a ottobre 2023
Risposta di Mariana | Guest Relations , il giorno 3 mag 2024
Dear Joy, Thank you so much for taking the time to give us such an amazing evaluation! We're looking forward to have you back with us :)Best regards,

10/10 Eccellente

Jan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Recommended to couples that can walk a bit
The Hotel has an excellent location with a short walk to down town with all restaurants and bars that you need. If you like details in the decorations you will love this hotel. Small with a great staff. Lovely breakfast with everything you might want and very fresh and clean. The room called small was east big enough for two even with a suitcase each. Clean. Very nice shower/bathroom. A very small fridge so you can’t store anything else than the minibar stuff. They offer a walking kit with small shoulder bag and bottles of water. Hard beds but very clean and comfortable linen/bed sheets. We like hard beds so it was perfect. The room and the whole hotel has a good smell. It’s not totally soundproof so if you are a light sleeper you might find small problems with lots of airplanes passing or people talking in the pool area. We can recommend this hotel for couples. Close, friendly, fresh, nice, great breakfast etc. We loved our stay.
Soggiorno di 2 notti a ottobre 2023
Risposta di Constanza Gonzalez - Welcome Team , il giorno 21 ott 2023
Dear Jan, We are delighted to read your words, thank you very much for taking the time to think, create, and reply to us. The team is glad to know that you enjoyed your stay, the staff, and the fresh products of the breakfast and that you found the room and the bed suitable to your preferences. It is also true that the location is very comfortable, and no hills on the way to the Hotel, which is a fortune here in Lisbon. We hope to receive you here more times. The team remains atyour disposal and wish you a wonderful day! Best Regards,

10/10 Eccellente

Malgorzata

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
All good
Soggiorno di 5 notti a ottobre 2023
Risposta di Constanza Gonzalez - Welcome Team , il giorno 14 ott 2023
Dear Malgorzata, Thank you for giving us your opinion!We are pleased to read that you felt everything good during your stay. Hope to have you here again! Best Regards,

10/10 Eccellente

JF

Soggiorno di 5 notti a ottobre 2023
Risposta di Mariana | Guest Relations , il giorno 2 mag 2024
Dear JF, Thank you so much for taking the time to leave us such an incredible evaluation! The team looks forward to welcoming you back :) Best regards,

10/10 Eccellente

Maria cecilia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Adorei o hotel no geral, novo, atendimento muito bom, bem localizado e comida bem saborosa! Com crtza voltarei a me hospedar lá.
Soggiorno di 2 notti a ottobre 2023
Risposta di Constanza Gonzalez - Welcome Team , il giorno 14 ott 2023
Estimada Maria Cecilia, Muito obrigado por te dedicado o seu tempo a escrever estas palavras. Ficamos felizes que senhora gostou, e que deseja voltar. Iremos a recebê-la gratamente. Atentamente.

10/10 Eccellente

Michael, Toronto

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location very close to shopping, best restaurants and nightlife. Quiet oasis in the middle of Lisbon’s hustle and bustle. Staff are exceptional at providing great customer service. Would highly recommend as a boutique hotel in a great location in downtown central Lisbon.
Soggiorno di 4 notti a ottobre 2023
Risposta di Constanza Gonzalez - Welcome Team , il giorno 14 ott 2023
Dear Michael! Thank you very much for taking the time to reply to us! We appreciate it, such encouraging words pushes us to get better! We are truly glad that you enjoy the location and the nature of our Oasis. Hope you come back to Lisbon and to our space too! Kind regards,