Hotel vicino a Piazza Pubblica di Loíza - San Juan

“Beautiful property and rooms. However, at this price we were expecting 7 star service and that was not the case. The staff at the pool/bar/restaurant seemed to be bothered when we asked for service. They mostly congregated by the towel area and checked their phones more than they us. You can get far better service in other cheaper hotels. We were hoping to lounge and be take n care of but instead we were told about a 4pm last call (not offered anything) and when the birds took half the breakfast...

“Helpful”

“Nice rooms. The bathroom has a deep tub and overhead shower. Amazing views from every angle of the property. Nice helpful staff. The pool with a swim up bar and hot tub is nice.”

“Some rooms don’t have WiFi or refrigerators.”

“Air conditioning was very nice - parking was first come first serve.”

“Transito...290 euro ...una rapina!!”

“Customer service has been phenomenal. I have been working remote for 5 years and visiting different places and this is my favorite by far. The staff helped me find the place since I traveled an hour from San Juan, PR. When I come back to this area, I’ll definitely be back here!”

“💕”

“Great experience figuring out booking and checking in after desk hours. Awesome little spot to stay!”

“hotel pulito con personale sempre molto disponibile, la moquette sarebbe da sostituire nei corridoi ha un odore terribile”

“Toliet didn’t flush I didn’t want to touch the sink handle or shower handle Shower curtain was filthy Under bed was dusty The cooler for ice was dirty on top”

“My stay was not a pleasant experience. Firstly, this property is on a corner of a town square in Rio Piedras and not within San Juan proper. The neighborhood felt unsafe, empty, like a wasteland- particularly at night. While the front door does require buzz-in access into a small lobby area, the overall property felt unsecured as the back door entry was left unlocked from the rear parking area and opened to a darkened hallway and small courtyard. The bed was extremely uncomfortable as bed...

“Ottima posizione, stanza perfetta, ottima colazione, personale molto gentile.”

“Good”

“La señora que limpia hace un excelente trabajo, por tanto la limpieza es fundamental y fue 10/10 son amables en el trato también.⭐️⭐️⭐️⭐️⭐️”

“Clean property”

“Consigliato! Vicino al mare, personale fantastico sempre disponibile. Ottimo.”

“Excellent hotel, location, staff, and beach access. Room was spacious and offered a good view as advertised. My girlfriend got sick and they did everything they could to take care of her and accommodate her. Would certainly recommend to any other traveler.”