Lounge

Recensioni per Apex City of London Hotel

4 out of 5
Apex City of London Hotel
1 Seething Lane, London, England

Recensioni

9,4

Eccezionale

Valutazione di 10 - Eccellente. 742 su 1008 recensioni" "
Valutazione di 8 - Buono. 198 su 1008 recensioni" "
Valutazione di 6 - Soddisfacente. 37 su 1008 recensioni" "
Valutazione di 4 - Scarso. 6 su 1008 recensioni" "
Valutazione di 2 - Terribile. 25 su 1008 recensioni" "

9,6/10

Pulizia

9,4/10

Personale e servizio

9,2/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

alessandro

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Giovanni , il giorno 5 mag 2024
Dear Alessandro,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Eccellente

Edoardo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ottimo hotel, silenzioso, a due passi dalla torre di londra
Soggiorno di 3 notti ad aprile 2024
Risposta di Giovanni , il giorno 1 mag 2024
Dear Edoardo,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Eccellente

Marco

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, friendly staff, the restaurant inside is convenient when you are late/have no plans (was pretty busy on Saturday night, though), strategic location (we were able to see Tower bridge from our room)
Soggiorno di 3 notti ad aprile 2024
Risposta di Giovanni , il giorno 1 mag 2024
Dear Marco,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Eccellente

Stefano

Soggiorno di 2 notti a marzo 2024
Risposta di Giovanni, il giorno 1 apr 2024
Dear Stefano,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Eccellente

Giacomo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Giovanni Lago , il giorno 2 mar 2024
Dear Giacomo,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni LagoDuty Manager

10/10 Eccellente

Andrea

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Tutto perfetto, dal personale alla pulizia della struttura fino ai servizi. Grande scoperta, ci tornerò
Soggiorno di 1 notte a febbraio 2024
Risposta di Giovanni Lago , il giorno 29 feb 2024
Dear Andrea,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni LagoDuty Manager

10/10 Eccellente

Nicola

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a febbraio 2024
Risposta di Giovanni Lago , il giorno 21 feb 2024
Dear Nicola,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni LagoDuty Manager

10/10 Eccellente

CRISTIAN

Soggiorno di 4 notti a gennaio 2024
Risposta di Giovanni Lago, il giorno 14 feb 2024
Dear Cristian,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni LagoDuty Manager

10/10 Eccellente

Monica Giovanna

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Giovanni Lago , il giorno 14 feb 2024
Dear Monica,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni LagoDuty Manager

10/10 Eccellente

Daniele

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ho passato due notti presso Apex hotel, accoglienza impeccabile, personale gentile e disponibile. Camera spaziosa, dotata di tutti i confort, tra l’altro la camera era predisposta per accogliere persone in carrozzina. Ho trovato la camera pulita, silenziosa e ben organizzata. Struttura comoda alla fermata della metropolitana, nei dintorni c’è qualche locale anche “poco turistico” e diverse attrazioni da visitare, una su tutte il tower bridge.
Soggiorno di 2 notti a novembre 2023
Risposta di KS, il giorno 11 nov 2023
Dear Daniele, Thank you for your kind words and positive feedback. We are delighted to hear that you enjoyed your stay at Apex hotel and that you appreciated our spacious room, friendly staff, and convenient location. We are also glad that you found our room clean, quiet, and well organized, and that it met your accessibility needs. We always strive to provide the best service and comfort to our guests, and we are happy that you had a pleasant experience with us. We hope to see you again soon and thank you for choosing Apex hotel. Best Regards, Khaleel -Night Manager

10/10 Eccellente

Pier Francesco

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a giugno 2023
Risposta di Audrey, il giorno 7 lug 2023
Thank you for choosing Apex City of London Hotel, we sincerely value you taking the time to leave an excellent rating score for our Hotel.We were pleased to hear about your visit in the lively city of London even more to welcome in our chic and unique 4 stars Hotel Apex City of London.Distinctive and home to luxuriously and pleasant bedrooms this Hotel serve everything from beautiful breakfasts and exciting cocktails to decadent dining in the Lampery restaurant.Introducing you to a fantastic location which is surrounded by some of London’s most famous landmarks just minutes from Tower of London and within walking distance to St Paul’s Cathedral and The Shard.Remember that we have many more endless home comfort and unforgettable guest stay experiences to offer you therefore we look forward to welcome you in our Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Eccellente

Pier Francesco

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Sono stato in questo albergo con la mia famiglia per una vacanza di alcuni giorni e ci siamo trovati benissimo. L’albergo, infatti, è molto pulito e comodo perché vicinissimo alla fermata Tower Hill (circle) oltre che alla torre di Londra e al Tower bridge, e le camere sono ampie, accoglienti e con tutto il necessario a disposizione. Lo staff è molto disponibile, cercando di andare incontro ad ogni esigenza. Ci torneremo e lo suggeriamo.
Soggiorno di 1 notte a luglio 2023
Risposta di Khaleel, il giorno 6 lug 2023
Dear Pier Francesco, Thank you for choosing Apex City of London and thank you for taking the time to leave a great feedback about your experience in our Hotel. We were pleased to welcome you into the lively City of London one of the world’s most iconic and exciting city all the more to the irresistibly chic 4 star Hotel Apex City of London. Which you can trust value each of their guests by offering luxuriously designed bedrooms fully equipped along with a cosy touches of warmer welcome delivering endless home comforts. His perfect location and surrounding by some of London’s most famous landmarks was made to make you have great impression to you and elevate your London experience just minutes from Tower of London and within walking distance to St Paul’s Cathedral and The Shard. You can trust that we are looking forward offering you many more unforgettable and tailored guest stay experience at Apex City of London Hotel. Kind regards, Khaleel Apex City of London Hotel

10/10 Eccellente

Ciro

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel stupendo
Hotel di elevata qualità. Servizio impeccabile: la stanza non era pronta alle 14:30 e ci hanno offerto un drink nell'attesa (10 min). Stanza ampia e dotata di tutti i comfort. La pulizia non impeccabile a causa di alcune zone non spolverate a dovere. Colazione eccezionale.
Soggiorno di 4 notti a maggio 2023
Risposta di Audrey, il giorno 5 giu 2023
Thank you for choosing Apex City of London Hotel and thank you very much for taking the time to leave us a great and informative feedback.We were sincerely pleased that while stepping into into one of the world’s most iconic and exciting city to welcome you in our 4-star city centre Hote. Which is one of London’s most stylish and is home to the chicest destination restaurant in the area The Lampery.Made incomparable by our valuable and dedicated staff member and the unique work of our skilled chefs, who always strive to deliver from breakfast to dinner time the great taste of the British cuisine with passion.This Hotel was meant and designed to offer you luxurious and very comfortable beds room cleverly compact and fully equipped with everything you need for a stylish stay in the capital to exceed all your expectations.Also we have taken note about the inconvenience you've encountered during your stay in regards of the dust found in your room. We will address your concerns and will do everything we can to improve our service.We would be delighted to welcome you back at Apex City of London Hotel for memorable staycation therefore see you again.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Eccellente

Pier Giuseppe

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo hotel
Hotel in ottima posizione turistica a pochi passi da tube tower hill, da attrazione tower of London tower bridge è da Sky garden che merita anch’esso una visita. Camere sufficientemente ampie e pulite così come il bagno. Eccellente la colazione. Personale educato e disponibile. Assolutamente consigliato
Breakfast
Soggiorno di 3 notti ad aprile 2023
Risposta di Sana Khan---Night Manager , il giorno 10 apr 2023
Grazie per aver scelto Apex City of London Hotel.Siamo lieti che tu abbia apprezzato diversi aspetti dei nostri servizi.Siamo molto orgogliosi di lavorare per garantire la creazione di esperienze memorabili che i nostri ospiti vorranno condividere. Il servizio clienti è al centro di tutto ciò che facciamo.Grazie per aver condiviso la tua esperienza e speriamo di poterti accogliere di nuovo molto presto.Cordiali saluti,

8/10 Buono

Paolo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very good
Staff professionale e sempre pronto a trovare soluzioni, hotel pulito e ben posizionato, colazione super. Purtroppo ci sono andato sotto le feste quindi ho pagato caro.
Soggiorno di 4 notti a dicembre 2022
Risposta di Nikolay P, il giorno 5 gen 2023
Dear Paolo,We appreciate you choosing Apex City of London Hotel during the festive season and thank you for sharing your feedback with us.We are delighted to know that you have enjoyed your stay with us and that we have met your overall expectations. Thank you as well for your kind words about our team and rest assure that we will pass your feedback to our team.Once again, it has been our pleasure to welcome you with us and we will be looking forward doing the same the next time you are in town.Kind Regards,Nikolay

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 6 notti ad agosto 2019

10/10 Eccellente

Justin W

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location, great service
Soggiorno di 4 notti a maggio 2024
Risposta di Audrey, il giorno 22 mag 2024
Thank you for choosing Apex City of London Hotel, we sincerely appreciate your excellent feedabck about our restaurant The Lampery and your stay in our Hotel.We were delighted to offer you a great guest stay experience into the irresistibly chic and ever so unique 4 star Hotel Apex City of London perfectly placed in the heart of the City.This Hotel was meant to offer to our guests a chic city break home comfort of luxuriously well designed bedrooms that are complemented by loads of little luxuries for you to enyoy the true magic of London. We are positioned centrally to give you easy access to some of the best tourist spots in the world ideal for discovering the capital city.We are pleased to hear that The Lampery restaurant Seething Lane hit the mark with you on this occasion indeed we are serving up delicious dishes, light bites, and classic cocktails, to decadent dining and more, all day long, for you to enjoy luxury in every aspect.We would like to invite you back in our Hotel to offer you many more unforgettable guest stay exepriences at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Eccellente

Birgit

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Close to the Underground and buses in a quiet neighborhood.
Soggiorno di 6 notti a maggio 2024
Risposta di Audrey, il giorno 20 mag 2024
Thank you for choosing Apex City of London Hotel, we sincerely appreciate your excellent feedabck about our restaurant The Lampery and your stay in our Hotel.We were delighted to offer you a great guest stay experience into the irresistibly chic and ever so unique 4 star Hotel Apex City of London perfectly placed in the heart of the City.This Hotel was meant to offer to our guests a chic city break home comfort of luxuriously well designed bedrooms that are complemented by loads of little luxuries for you to enyoy the true magic of London. We are positioned centrally to give you easy access to some of the best tourist spots in the world ideal for discovering the capital city.We hope that you could enjoy some treats at The Lampery restaurant Seething Lane on this occasion indeed which is serving up delicious dishes, light bites, and classic cocktails, to decadent dining and more, all day long, for you to enjoy luxury in every aspect.We would like to invite you back in our Hotel to offer you many more unforgettable guest stay exepriences at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Eccellente

David

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel, good value
Soggiorno di 2 notti a maggio 2024
Risposta di Audrey, il giorno 20 mag 2024
Thank you for choosing Apex City of London Hotel. First impressions matters we were absolutely delighted to welcome you in our Hotel we appreciate your feedback and take your reviews with a great consideration.You made an excellent choice with the irresistibly chic and ever so unique Apex City of London Hotel which is ideal and perfectly positioned centrally in the city to give you easy access to some of the best tourist spots in the world. The Tower of London is just a six-minute walk from the Hotel, St Paul’s Cathedral is a leisurely 12-minute stroll.Our staff member aimed to always deliver to all our guests a stylish and chic taste of Apex brand standard and value with dedication to make each their stays a unique and memorable experience we are proud to hear that they exceeded your expectations.Remember that we are being situated on the historic Seething Lane and have the Lampery restaurant which is serving up delicious dishes, light bites, and classic cocktails, all day long, for you to enjoy luxury in every aspect.We look forward to welcome you back at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

8/10 Buono

Christophe

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely check in staff - good location - bar staff also friendly
Soggiorno di 1 notte a maggio 2024
Risposta di Audrey, il giorno 20 mag 2024
Thank you for choosing Apex City of London Hotel, we sincerely value your feedback and the excellent rating score you gave to our fabulously chic 4 star Hotel.Apex City of London Hotel is meant to make each of our guests enjoy luxury in every aspect, this property provides comfort and convenience with style. Proudly delivering you the best touches of Apex Hotels brand standard and values in regards of our bedrooms that were designed with a sleek, stylish eyes to elevate your London experience and enjoy feeling like you’re at home.Our talented staff member are dedicated to bring up the passion of Apex City of London Hotel about tailoring outstanting guest stay experiences thank you for the note about our skilled and professional mixologists we value your feedbackPlease feel welcome back to stay in our Hotel on any occasion step once more into the distinctive and unique Apex City of London Hotel to experience the best of our luxury touches of warm welcome.See you again with our best regards,Audrey Badji - Apex City of London Hotel

10/10 Eccellente

Pauline

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Pleasant service
Soggiorno di 1 notte a maggio 2024
Risposta di Audrey, il giorno 20 mag 2024
Thank you for choosing Apex City of London Hotel, we’re delighted to hear that you had a great stay with us! Thank you for taking the time to share a good rating score about your experience in our Hotel.Be always reminded that the very own, distinctive and stylish 4 star Hotel Apex City of London has many more exciting staycation to offers you. Home to luxuriously well designed bedrooms the Hotel is perfect for a chic city break escape into one of the world’s most iconic and exciting capital city.Found yourself here surrounded by some of London’s most famous landmarks just minutes from Tower of London and within walking distance to St Paul’s Cathedral and The Shard. And there is more please enjoy some decadent dining at The Lampery, Seething Lane serving everything from beautiful breakfasts and exciting cocktails.On behalf of Apex City of London Hotel team we look forward to serve you many more memorable guest stay experiences.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Eccellente

Jose

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent and friendly staff! Great location!
Soggiorno di 1 notte a maggio 2024
Risposta di Audrey, il giorno 20 mag 2024
Thank you for choosing Apex City of London and thanks for taking the time to leave a great reviews score for our Hotel.We take pride that this Hotel is perfectly positioned centrally in the city to give you easy access to some of the best tourist spots in the world. The Tower of London is just a six-minute walk from the unique and chic 4 star Hotel Apex City of London which is offering with excellence endless home comforts to our guests to relax, and unwind.Our Staff members are certainly the best part of the experience with dedication and hard work they are delivering the irresistibly chic touch of luxury of Apex brand standard and value with honesty.We value your feedback it helps us to improve the quality of our services and brings our commitment to you to another level in order to always tailor you remarkably memorable guest stay experiences.We look forward to your next visit at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

8/10 Buono

Elizabeth, Southend on Sea

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location and a very comfortable room
Soggiorno di 1 notte a maggio 2024
Risposta di Audrey, il giorno 20 mag 2024
Thank you for choosing Apex City of London Hotel, we sincerely value your feedback and the excellent rating score you gave to our fabulously chic 4 star Hotel.Apex City of London Hotel is meant to make each of our guests enjoy luxury in every aspect, this property provides comfort and convenience with style. Proudly delivering you the best touches of Apex Hotels brand standard and values in regards of our bedrooms that were designed with a sleek, stylish eyes to elevate your London experience and enjoy feeling like you’re at home.Our talented staff member are dedicated to bring up the passion of Apex City of London Hotel about tailoring outstanting guest stay experiences.Please feel welcome back to stay in our Hotel on any occasion step once more into the distinctive and unique Apex City of London Hotel to experience the best of our luxury touches of warm welcome.See you again with our best regards,Audrey Badji - Apex City of London Hotel

8/10 Buono

Kenneth

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is in an excellent location on a quiet side street. The room was modern and clean and the staff very friendly and responsive. However, I had two issues with the room. The HVAC system was poor. We woke up in a sweat the first night. And after asking housekeeping to properly adjust it, the next night wasn’t much better. The second issue with the room was the noise level. There was the constant sound of running water to the extent that I asked my wife if she turned the shower on. Overall, a nice facility and a very nice in-house restaurant where we had a great breakfast.
Soggiorno di 2 notti a maggio 2024
Risposta di Audrey, il giorno 20 mag 2024
Thank you for choosing to stay at Apex City of London Hotel, we sincerely appreciate your the great score given to the Hotel and our services.We are pleased to hear that you've enjoyed your guest stay experience into the unique and distinctive 4 star star city centre Hotel Apex City of London into one of the world’s most iconic and exciting city.This stylish property has a various ranges of luxurious bedrooms that offers perfectly endless home comforts complemented by loads of little luxuries suitable for a chic city break.We are serving good and honest food in the Lampery restaurant being situated on the historic Seething Lane, you will always find beautiful breakfasts and exciting cocktails to decadent dining and more to enjoy.Thank you for letting us know about your concerns and issues you've encountered while staying with us. Your feedback helps us do better and improve and fix the A/C isuue you've had in your room which you can trust was an uncommom instance.Also with the noises and water running through the wall and the We are looking into this issue and hope to resolve it promptly and accurately.Note that you are picture-moments away to discover the true magic of London the Hotel is surrounded by some of London’s most famous landmarks just minutes from Tower of London and within walking distance to St Paul’s Cathedral and The Shard.We are commited to create just for you on each of your stays a remarkably memorable guest stay experiences See you again at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

8/10 Buono

Amy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff on check in and check out. Spotlessly clean room with good amenities. Great location to explore the City of London and beyond. Easy transport links nearby.
Soggiorno di 1 notte a maggio 2024
Risposta di Audrey, il giorno 19 mag 2024
Thank you for choosing Apex City of London Hotel, we sincerely value your feedback and the great rating score you gave to our fabulously chic 4 star Hotel.Apex City of London Hotel is meant to make each of our guests enjoy luxury in every aspect, this property provides comfort and convenience with style. Proudly delivering you the best touches of Apex Hotels brand standard and values in regards of our bedrooms that were designed with a sleek, stylish eyes to elevate your London experience and enjoy feeling like you’re at home.Our talented staff member are dedicated to bring up the passion of Apex City of London Hotel about tailoring outstanting guest stay experiences.Please feel welcome back to stay in our Hotel on any occasion step once more into the distinctive and unique Apex City of London Hotel to experience the best of our luxury touches of warm welcome.See you again with our best regards,Audrey Badji - Apex City of London Hotel

8/10 Buono

Jennifer

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Family Room small
Soggiorno di 1 notte a maggio 2024

8/10 Buono

Angela

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location, just a few steps from the underground and the Tower.
Soggiorno di 3 notti a maggio 2024
Risposta di Giovanni , il giorno 13 mag 2024
Dear Angela,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Your satisfaction is our priority.Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Eccellente

Riad

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent location for visitors to London. Next to Tower Hill station underground. Very accessible from the airport through the underground as well. To complimentary drinks unfortunately we didn't get to use them. The staff are very helpful. Definitely will stay again
Soggiorno di 1 notte a maggio 2024
Risposta di Giovanni , il giorno 13 mag 2024
Dear Riad,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Your satisfaction is our priority.Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Eccellente

Vanessa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is in a beautiful location in the City of London. It is a short walk to the Tower Bridge and London Bridge. It was very quiet around the hotel, so it ensures a nice environment to sleep. Rooms were lovely with nice items for your comfort( tea, water, biscuits, robes, etc). I would stay again in the future.
Soggiorno di 2 notti a maggio 2024
Risposta di Giovanni , il giorno 13 mag 2024
Dear Vanessa,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Your satisfaction is our priority.Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Eccellente

Manuel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excelente lugar súper limpio y súper ubicado lo recomiendo en Londres
Soggiorno di 3 notti a maggio 2024
Risposta di Giovanni , il giorno 9 mag 2024
Dear Manuel,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Your satisfaction is our priority.Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Eccellente

Nathan, Bloomington

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location and comfortable room
Soggiorno di 3 notti a marzo 2024
Risposta di KS, il giorno 7 mag 2024
Dear Nathan, It's wonderful to hear that you enjoyed the location and found the room comfortable. A great location can significantly enhance the overall experience, and a comfortable room is essential for a restful stay. If you have any more feedback or details you'd like to share about what made the location great or the room comfortable, it could be valuable for the service provider to know what they're doing right. Positive feedback is just as important as constructive criticism, as it helps maintain the quality of service. Thank you for taking the time to provide your input! Best regards, Khaleel- Night manager.

4/10 Scarso

Franz

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
I received no VIP benefits at all. The toiletries are impossible to open with wet hands - the aluminum tab inside the screw top is far far too small
Soggiorno di 4 notti a maggio 2024
Risposta di Ks, il giorno 7 mag 2024
Dear Guest, I'm sorry to hear about your experience. It sounds like the design of the toiletries packaging was not user-friendly, especially when trying to open them with wet hands. Feedback like yours is crucial for any service provider to improve their amenities and ensure a better experience for their guests.Your input could lead to positive changes for future guests. Thank you for sharing your concerns. Best Regards, Khaleel - Night manager.

10/10 Eccellente

Hana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Really good service
Soggiorno di 2 notti a maggio 2024
Risposta di KS, il giorno 7 mag 2024
Dear Hana,Thank you so much for your kind words about our service. We're delighted to know that you had a positive experience with us. Your satisfaction is our top priority, and we're glad we could meet your expectations. We hope to have the pleasure of serving you again in the future. Best regards, Khaleel -Night manager.

8/10 Buono

Remylyn

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We were happy with our stay except for small things 1. The garbage can in the bathroom is too small and it is very useful. When you step on it, it falls forward so that it annoying to deal with everyday 2. There is no socket by the mirror on the right hand side where I can use my blow dryer or hair straightener but there are not sockets. The socket on the left hand side has the coffee maker so it is not ideal to use it coz the coffee can spill.
Soggiorno di 6 notti a marzo 2024
Risposta di KS, il giorno 7 mag 2024
Dear Guest, Thank you for taking the time to provide feedback on your stay. We’re glad to hear that you were happy overall, but we also appreciate you bringing these issues to our attention.Garbage Can: We understand the inconvenience caused by the small and unstable garbage can in the bathroom. We will look into a more practical solution that remains steady when used.Electrical Sockets: The absence of a conveniently located socket by the mirror for using personal grooming devices is certainly an oversight. We will consider adding additional sockets or repositioning the coffee maker to ensure a safer and more convenient experience.Your comfort is our priority, and we will address these matters promptly. We hope to welcome you back soon and provide an even more comfortable stay. Thank you again for your valuable feedback. Best regards, Khaleel - Night manager.

10/10 Eccellente

Vanessa

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing room for a great price! Jake was super helpful. Clean room and great area just minutes of tower hill station!
Soggiorno di 2 notti a maggio 2024
Risposta di Giovanni, il giorno 5 mag 2024
Dear Vanessa,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Eccellente

Aber

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were very welcoming and very professional. I will stay there again for sure
Soggiorno di 3 notti ad aprile 2024
Risposta di Giovanni, il giorno 4 mag 2024
Dear Aber,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Eccellente

Sergi, Sant Sadurni Anoia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Giovanni , il giorno 5 mag 2024
Dear Sergi,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

4/10 Scarso

Serap

Soggiorno di 2 notti ad aprile 2024
Risposta di Audrey, il giorno 19 mag 2024
Thanks for sharing your feedback. We apologize to hear that our service did not fully satisfy your expectations It was an uncommon instance and we’ll do better in the future.Please feel free to reach out at: col.reception@apexhotels.co.uk with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you are willing to comeback in the Hotel in order to tailor just for you a meamorable guest stay experience.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Eccellente

ZHAO

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 5 notti ad aprile 2024
Risposta di Audrey, il giorno 22 mag 2024
Thank you for choosing Apex City of London Hotel and thank you for taking the time to leave a great score and ratings for our Hotel.We were delighted to offer you a great guest stay experience into the remarkably unique 4 star Hotel Apex City of London that delivered a fully immersive experience in all that London has best to offer whether making cherished memories with the family, visiting the Big Smoke for business, or surprising the love of your love life with a chic city break.Our luxurious well designed bedrooms lay on comfort with luxury in every aspect meant just for you to relax and unwind.This Hotel is perfectly placed in the heart of the City of London to see some of the world’s most famous sights, take in a show at the West End or to simply saunter along the historic streets.We look forward to offer you many more unforgettable staycation at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Eccellente

Ruirui

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a great stay. Hotel is located in a quiet street across from the Four Seasons. Staffs are very friendly and helpful. I totally loved the breakfast: lots of tasty selections and reasonably priced. Will choose to stay again.
Soggiorno di 4 notti ad aprile 2024
Risposta di Giovanni , il giorno 1 mag 2024
Dear Ruirui,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Eccellente

Inderjit Singh, Delta

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It is a great location
Soggiorno di 5 notti ad aprile 2024
Risposta di Giovanni , il giorno 4 mag 2024
Dear Inderjit,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Eccellente

Mr

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Just a lovely 3-night stay, and everyone at the hotel was really kind and helpful. Excellent experience.
Soggiorno di 3 notti ad aprile 2024
Risposta di Giovanni, il giorno 1 mag 2024
Dear guest,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

8/10 Buono

Paul

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The location was amazing. The room was small and there were not a lot of amenities.
Soggiorno di 2 notti ad aprile 2024
Risposta di Giovanni , il giorno 1 mag 2024
Dear Paul,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Eccellente

Babak

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean hotel, easy access to subway
Soggiorno di 2 notti ad aprile 2024
Risposta di Audrey, il giorno 15 apr 2024
Thank you for choosing Apex City of London, we sincerely value your feedback and the excellent score your share about your guest stay experience in our Hotel.We were pleased to welcome into the chic and stylish 4 star Hotel Apex City of London which is remarkably well located in the city centre of the lively city of London for you to enjoy the hustle and bustle of the capital.Offering endless home comfort our luxurious and comfortable bedrooms are perfect for our guests for them to unwind and relax and step into one of the world’s most iconic and exciting city. The Hotel is surrounded by some of London’s most famous landmarks just minutes from Tower of London and within walking distance to St Paul’s Cathedral and The Shard for you to discover the true magic of London and enjoy some great dining in the Lampery restaurant Seething Lane serving up delicious dishes, light bites, and classic cocktails, all day long for you to enjoy luxury in every aspect.On this note we look forward to offer you many more memorable guest stay experiences at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Eccellente

Rattan

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good property. It is new and very carefully deaigned for family with small kids.
Soggiorno di 4 notti a marzo 2024
Risposta di Giovanni , il giorno 12 apr 2024
Dear Rattan,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Eccellente

Priyanka

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great service! Had a wonderful experience
Soggiorno di 5 notti a marzo 2024
Risposta di Giovanni , il giorno 12 apr 2024
Dear Priyanka,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

8/10 Buono

Florian Christian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a marzo 2024
Risposta di Giovanni , il giorno 12 apr 2024
Dear Florian,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Eccellente

Karen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was very clean and provided all the necessary amenities. In our room there was both a shower and a tub (separate) which was nice. The staff was very friendly and helpful. The hotel is close to London Tower and many other attractions - all within walking distance.
Soggiorno di 1 notte ad aprile 2024
Risposta di Istvan, il giorno 11 apr 2024
Dear Karen,Thank you for choosing Apex City of London hotel and your wonderful review! We're thrilled to hear you enjoyed your stay with us. Our team works hard to ensure every guest feels welcome and comfortable. We hope to welcome you back soon!Warm Regards,Istvan TothNight Manager.

4/10 Scarso

Michael David Prior

Soggiorno di 1 notte ad aprile 2024
Risposta di Audrey, il giorno 19 mag 2024
Thanks for sharing your feedback. We apologize to hear that our service did not fully satisfy your expectations It was an uncommon instance and we’ll do better in the future.Please feel free to reach out at: col.reception@apexhotels.co.uk with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you are willing to comeback in the Hotel in order to tailor just for you a meamorable guest stay experience.Kind regards,Audrey Badji - Apex City of London Hotel

6/10 Soddisfacente

Hing Hung

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good
Soggiorno di 1 notte ad aprile 2024
Risposta di Istvan, il giorno 11 apr 2024
Dear Hing,Thank you for choosing Apex City of London hotel and your wonderful review! We're thrilled to hear you enjoyed your stay with us. Our team works hard to ensure every guest feels welcome and comfortable. We hope to welcome you back soon!Warm Regards,Istvan TothNight Manager.