2/10 Terribile
Tommaso
Viaggio di coppia
14 ago 2025
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We checked in at 23:00, ready to go to bed after a tiring day in the city. As we were checking in, we were given the choice of spending the night in a different room, deemed "better" by the receptionist who did not elaborate any further, but we would have had to check out way earlier than normal, at around 8:30.
We declined as we were very tired, thus were given the "worse" room and we soon understood what he meant. The room was right behind the reception, so that we could hear anything being said at the counter, and it was honestly terrible, not even worthy of a 2 star hotel: there were just the bed, or I should say a pile of dirty mattresses from the Victorian era, and one nightstand; the handle on the bathroom door was held in place by divine intervention.
We were so tired that we didn't care and started unpacking and preparing for the night. Unfortunately, the receptionist apparently had a very important call to make at midnight and his voice was impossible to ignore.
But the worst part came after 15 minutes of laying on the bed. I was checking the itinerary for the next day when I noticed something moving on the bed: immediately after, I realized with utmost horror that it was a bedbug. We filmed it before killing it and notified the receptionist that we wouldn't have spent a single second more in that room. We packed our stuff and left. I have to say that he was never confrontational and suggested another 2 star hotel nearby. Overall, a terrible experience.
Tommaso
Soggiorno di 1 notte ad agosto 2025