Gli animali sono accettati presso Cozy Flat London?

No, questa struttura non accetta animali domestici.

A che ora si deve eseguire il check-in presso Cozy Flat London?

Orario di inizio del check-in: 15:00.

Dove si trova Cozy Flat London?

A 10 minuti a piedi da luoghi d'interesse come King's College London, British Museum e Leicester Square, questo complesso di appartamenti vanta una buona posizione in zona London City Centre. Covent Garden Market e Tottenham Court Road si trovano ugualmente a meno di 10 minuti di distanza. Stazione della metro di Covent Garden e Stazione della metro di Tottenham Court Road si trovano a meno di cinque minuti a piedi.

Cozy Flat London - Nuove Recensioni, Prezzi e Offerte per il 2025

2/10 Terribile

Inge D.

8 lug 2025

Non mi è piaciuto: Pulizia

The most terrible booking ever

We tried for several days to contact the host for check in information prior to arrival with no response. When we tried to contact the host upon arrival in London, the host responded that accommodations were cancelled. We were stranded with no notice.

Soggiorno di 4 notti a luglio 2025

2/10 Terribile

Dan

22 ago 2024

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

We had a terrible stay. The property description is very misleading stating it has a fully equipped kitchen. 2 of the units did not have plates, bowls or any cooking supplies. It also said access to laundry, which is not true at all. They have a clothes washing/drying unit but it’s in a closet and not usable for guests as it’s covered with storage supplies. Our first unit had broken doors and a broken toilet. The heaters on both units were laying on the floor and not attached to the wall. We didn’t have toilet paper, towels or a trash can. We eventually moved to a different unit in the building but it was no better. The property manager ignored our concerns over a period of several days to delay addressing our concerns so we had no option but to stay in a terrible situation. The condition of the property ruined our vacation as we were never comfortable and dealing with so many issues. We rented this unit thinking we could cook, which was not the case. I had to walk 2 kilometers to find a laundry machine since the onsite one was not available. We were very disappointed and feel we were mislead by the description. VRBO was no help either which was also disappointing. I spent at least 5 hours on the phone trying to get the issues resolved. I would not recommend this unit due to the poor customer service, misleading description and the condition of the property.

Soggiorno di 6 notti a luglio 2024

2/10 Terribile

Kyp S., Bethesda

10 ago 2024

Non mi è piaciuto: Pulizia

Nightmare - AVOID AT ALL COSTS

The ordeal began with no entry email a few days before ( standard is 72 hours). Tried to contact the host (by the app & text), no response. VRBO customer support couldn't get him either. Finally got a 1 line message day I was flying. Once received, I noticed the name of the reservation was not mine. I immediately messaged him. No reply. We arrive using the instructions-they were inaccurate (previous review w/ same issue - turn the lock RIGHT not LEFT!). Enter and see that the flat was already occupied. Worked with VRBO for nearly 3 hours. In the mean time, the other guests show up. Tried to work with Jane @ VRBO to find a solution. She stayed on the line while she conferenced the host in & witnessed his the disrespectful behavior. We agreed to look at the other flat he had available but it was not comparable and he adamantly refused to refund a portion to cover the difference. Ultimately after yelling at me and calling me a liar, he bullied the other people into moving to that flat. Our stay from then on...lots of things counter to the listing including beds not "luxurious", pillows not "plush", kitchen barely equipped. Countless things wrong: broken toilet seat, no light in a bathroom, luke warm water in the shower, no hand or body soap, run down. Maintenance man said he would come back to fix things...he was a no show. Bottom line - DON'T STAY HERE! Customer is definitely not right for this host. Making $ taking advantage of location. Not a nice person.

Soggiorno di 3 notti ad agosto 2024

4/10 Scarso

Daniel W.

15 lug 2024

Non mi è piaciuto: Pulizia

Shame. Not as described, Not really a "Host".

Great location. Everything else annoying: * Listing (inaccurate). * Management (terrible). * Maintenance and Equipment (sub-par). There were quite a few unnecessary issues that were not dealt with that totally spoilt our stay. * Traveling with 3 kids, we understood from the property profile that it sleeps 5 people - only with an additional folding bed. We did not get given that additional bed until night 3 (of 4), despite repeated requests. * Listing also states that there is a washing machine and dryer at the property - not true. Traveling lite with kids that is a real issue. * Only received 2 sets of towels. Never received more, despite repeated requests. * WiFi code only provided after repeated requests, and over 2 days into the stay (mobile phone signal for internet service at the location was non-existent for us). This location is clearly seen as an "easy money venture", and is not really "hosted". Many basic maintenance, equipment and cleanliness issues - too many to list out here, but the main ones being: * an electric wall heater that had fallen from the wall and with exposed electrical circuits * no pots to cook even pasta in the kitchenette (just two small fry pans), insufficient other equipment like bowls and plates (not enough for 5 guests). Again with kids this kind of detail is an issue. * no waste or recycling bins in the kitchenette - just two small bathroom waste bins. * minimal cleaning and upkeep - broken shower, dirty floor and shower mat...

Soggiorno di 4 notti a luglio 2024

2/10 Terribile

Amy M.

10 lug 2024

Non mi è piaciuto: Pulizia

Disappointing flat in Covent Garden

What a disappointment. The ratings on this flat were quite high when we booked, but it makes me wonder if there were friends/family hired to enter inaccurate data or ratings. I repeatedly asked for the address of the property and access information. I was told this would arrive in my inbox 24 hours before the rental - this should have been a red flag, but it's not always unusual, so I went with it. I started messaging the VRBO one day prior, still with no response. On 4pm the day of our arrival, we finally received the access information - and it was inaccurate. It had someone else's name and then also told us to turn the knob left - whereas it unlocked by turning knob right. There is NO cellular service in the area, and I had to walk down the street to inquire again of the wifi access for inside the unit. There was no way to tell what floor we were on and had to just keep trying keypads until we got it right. The towels were insufficient. Asked for additional, and received one clean and one DIRTY towel. It was advertised to have air conditioning; when we inquired, they brought ONE portable unit. It was advertised to have washer dryer in the unit, and there was none. The bedding was not high quality and appeared dirty. There was solely a duvet and no top sheet. Pillows were lumpy and very low quality. We vacated in less than 48 hours and moved to a hotel. Very disappointed. We have NOT experienced such a bad VRBO experience in all of our years using it. Out of room...

Soggiorno di 4 notti a luglio 2024

6/10 Soddisfacente

David D.

1 mag 2024

Mi è piaciuto: Pulizia

Great location but a few issues.

The location was perfect but did encounter a few problems, the property was listed with a washing machine which didn't exist plus it took over 24 hours to get hold of the wifi connection which stopped us from doing a lot in that period. Also the hot water was at best just warm but not warm enough for me to shower, that was eventually fixed, then my heater stopped working in one of the bedrooms and was reported but never fixed, also the cleaners arrived two days before our check out of which they took pictures when she walked in then a phone call to her boss of which I was put on the phone advising I should have checked out three hours prior, then as I double checked my booking in the lounge room on my lap top she snuck out of the apartment without even an apology for their very apparent mistake made. Last but not least on the day before departure, some guy randomly had our access code, opened the door and vacated very quickly when he realised I was inside, no idea what happened here but someone else had access to the property same time as us which wasn't very reassuring.

Soggiorno di 5 notti ad aprile 2024

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Cozy Flat London

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4,4/10

2,0/10

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2/10 Terribile

Inge D.

The most terrible booking ever

Inge D.

2/10 Terribile

Dan

Dan

2/10 Terribile

Kyp S., Bethesda

Nightmare - AVOID AT ALL COSTS

Kyp S.

4/10 Scarso

Daniel W.

Shame. Not as described, Not really a "Host".

Daniel W.

2/10 Terribile

Amy M.

Disappointing flat in Covent Garden

Amy M.

6/10 Soddisfacente

David D.

Great location but a few issues.

David D.

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