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Recensioni per Fitzrovia by CAPITAL

5 out of 5
Fitzrovia by CAPITAL
102 Great Titchfield Street, London, England

Recensioni

7,2

Buono

Valutazione di 10 - Eccellente. 18 su 41 recensioni" "
Valutazione di 8 - Buono. 8 su 41 recensioni" "
Valutazione di 6 - Soddisfacente. 3 su 41 recensioni" "
Valutazione di 4 - Scarso. 4 su 41 recensioni" "
Valutazione di 2 - Terribile. 8 su 41 recensioni" "

7,8/10

Pulizia

7,8/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

7,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

stefano

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
poco prima del check-in siamo stati informati che l'appartamento prescelto presentava un problema che richiedeva della manutenzione, ma la stessa agenzia si è prodigata a trovarci una soluzione sempre nelle vicinanze, che di fatto è stata un upgrade gratuito. seri ed affidabili. bravi
Soggiorno di 4 notti a febbraio 2024

2/10 Terribile

Sheila, Woodland Hills

Viaggio di coppia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
This experience was probably the worst of all my travel experience. I woke up with a ton of bedbug bites. On my left hand alone between my palm and top of my hand I had 15 bites and my left hand 13 bites. Throughout my whole body I had well over a hundred bites. I looked horrible because they were red, swollen and by the third day they were ozzing liquid. I contacted the management to request a different unit, and they just informed me they were fully booked and I should contact the agency that I booked with. NO Apologies or actions to help with the situation. I did reach out to Expedia to let them know what's going on, and when they contacted the management and they flatly refused to help or give a refund. On the third day I woke up and found 3 huge bedbugs in my bed along with blood stains. Turns out I had squashed some of the bedbugs while sleeping, and since they were bloated with my blood they popped. I also found many more live ones on the couch. To be honest I did read 1 review mentioning bedbugs, but I thought it was a 1 off case and they probably took care of it. This was months before my experience. Later I found more reviews mentioning bedbugs not only on Expedia but other sites with photos. I have photos but Expedia doesn't have an area I can load them. 2 weeks later I'm still itching, and I can't even take photos on my vacation because some of the bites are on my face and it's swollen and looks awful. This has ruined my trip. DO NOT BOOK HERE.
Soggiorno di 7 notti ad aprile 2024

10/10 Eccellente

ahmed

Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
I stayed in 2 bedroom flat number 4, it is very neat and renovated. The second bedroom is a bit small and has a single size bed which makes the apartment suitable for 3 persons only, not 4. The location is amazing, walking distance from everything; I would definitely stay here again.
Soggiorno di 4 notti ad aprile 2024

10/10 Eccellente

Sonia

Mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Wafaa, London

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The flat is average decorated but clean and tidy I liked the location and that it fits the purpose of my visit near all amenities I need
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Amy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Perfect location for SOHO shops and food. Accommodations were spacious and the response time was great.
Soggiorno di 4 notti a marzo 2024

8/10 Buono

Hing Kau

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The apartment was nicely designed with a separate bedroom. The living room was nice and bright. We like the decor if the apartment which gave us the feeling of living in a home instead of a hotel. Its a very unique building, especially the elevator in which you can see the stairs outside when itsl is going up..
Soggiorno di 3 notti a marzo 2024

6/10 Soddisfacente

Elizabeth

Viaggio con la famiglia
Mi è piaciuto: Servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Fab location but the repair of the property was awful. Plaster missing, skirting boards hanging off. We were staying there as my son was having surgery at the Portland, and I felt that that level of disrepair presented a real negative for us. We had to put objects in front of the disrepair so he didn’t catch his toes/feet on them. Reported the disrepair whilst we were there so hopefully it will be sorted before the next visitors.
Soggiorno di 2 notti a marzo 2024

4/10 Scarso

Dale

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 9 notti a marzo 2024

10/10 Eccellente

Stephen

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Excellent location and cleanliness
Soggiorno di 2 notti a febbraio 2024

10/10 Eccellente

Derin

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
An excellent alternative in Central London
A very clean and comfortable apartment in a wonderful location at reasonable price. Satisfied with the experience. Highly recommended.
Soggiorno di 1 notte a febbraio 2024

2/10 Terribile

Lars

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
Soggiorno di 4 notti a febbraio 2024

10/10 Eccellente

heather

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
Great apartment for London
Great apartment, booked no 9 but was given 15 which had a roof terrace & 2 bedrolms so really pleased. Great location near Oxford St, plenty of places nearby to eat & drjnk. Everything in thr aprtment was too quality, id definitely recommend this place to anyone!
Soggiorno di 3 notti a gennaio 2024

2/10 Terribile

sandra

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Bed bugs. Video evidence and I plan to ensure this doesn’t happen to anyone else. I have big bites all over my body. I am disgusted I thought I was allergic to something but found out by fluke I was being bitten by bugs on the chair and possibly bed too. The dear cleaner cleans well so not her fault, the place looks clean but their furniture needs fumigation. This is a pending problem, I am waiting to see what they do before I proceed further. I have spent the last 9 days almost ripping my skin off scratching and wondering what I may have eaten or touched until I saw the insects. Yuck. I am so sorry for the people checking in today. I know they won’t close off the apartment because the have guests booked already. I should have checked out the first night when I got there and wasn’t immediately ok with the place. The pictures do it too much justice. The rooms are really small but all else is fine. Just fumigate. I await their resolution because I know I didn’t pay to have my skin injured down to my feet! Only my face and midriff got spared. Location is great if you want to be next to shopping, dining and smack in the middle of everything. Body is crawling and itching still. Gosh.

8/10 Buono

Andrea

Viaggio con la famiglia
Mi è piaciuto: Pulizia
God beliggenhed
Rigtig god beliggenhed. Der var problemer med afløb, der lugtede når man gik i bad - og der var fugtskader i badeværelse.
Soggiorno di 2 notti a gennaio 2024

8/10 Buono

Catherine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Close to city centre and close to several tube stations (Great Portland Street and Goodge Street are closest). Very well appointed apartment, excellent bath/shower, great kitchen. Rooms are a good size with a balcony as a bonus. Drawbacks are the noise, from outside and from other apartments (bring ear plugs for sleeping, and maybe a spare tea towel if you are staying more than a few days.) I would definitely stay here again.
Soggiorno di 5 notti a gennaio 2024

2/10 Terribile

Lurdes

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Un desastre
Soggiorno di 4 notti a dicembre 2023

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 3 notti a gennaio 2024

2/10 Terribile

Emecia

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024

2/10 Terribile

Kevin

Soggiorno di 3 notti a dicembre 2023

6/10 Soddisfacente

George, Toronto

Viaggio di lavoro
Mi è piaciuto: Servizi
Property was on a great location.
Soggiorno di 5 notti a dicembre 2023

10/10 Eccellente

David

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Donijeta

Soggiorno di 4 notti a dicembre 2023

6/10 Soddisfacente

Marie

Mi è piaciuto: Condizioni e dotazioni della struttura
They transferred us to another property in Fulham because there was an issue with this apartment . Arriving at the other apartment they forgot to put the key in the lock for our check in so we had to wait an extra 30min. We made sure we needed a lift because i was travelling with my parents. The other apartment had no lift and they never asked for assistance to help us transport our baggages. There was no wifi, i contacted the owner and he didn’t respond to it. But he responded fast when we allert him for the missing key. The area was more quiet which i think we would of preferred the soho one. The appartment they give us is bigger and nicer which was very nice of them. And clean too. Besides that everything else was perfect Thank you.
Soggiorno di 3 notti a novembre 2023

10/10 Eccellente

Edward

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 2 notti a settembre 2023

2/10 Terribile

Benjamin

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia
Appartement de charme mais désagréable surprise
Nous avons été sous le charme de cet appartement bien agencé avec vue sur la rue. Quartier très mignon et et bien situé pour accéder à pas mal de lieux à pieds, et surtout, au calme. Le gros point négatif, après deux nuits, nous avons été attaqués par des puces de lit et sommes repartis couverts de boutons! J’aurai aimé recommander ce logement mais là, c’est inadmissible
Soggiorno di 2 notti a settembre 2023

10/10 Eccellente

Melissa

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Apartment was compact but perfect for my family. Close to main shopping area. Safe area. Only thing that was an issue was that the shower leaked under the door but it was manageable.
Soggiorno di 1 notte a settembre 2023

10/10 Eccellente

Emma

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
Would definitely recommend
Loved this apartment! Clean and comfortable, the apartment was a great size. Really central and a great location. Check in was easy, the email with access codes etc was sent by Hotels.com the day before and made checking in seamless and fuss free. Stayed in apartment 3 and would definitely stay again. My only disappointment is that I travel for work and don’t always stay for more than 1 evening, however it’s understandable that there is a minimum stay.
Soggiorno di 2 notti a settembre 2023

4/10 Scarso

Philip

Viaggio di lavoro
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
No email with details of location, access code or code for key box. Did not answer phone despite many attempts. Only way to get access was via Expedia online web help so had to keep line open for about 30mins disrupting travel plans. No details on how to access Wi-fi - eventually found router in halll cupboard with password. Flat itself was great.
Soggiorno di 1 notte a ottobre 2022

10/10 Eccellente

HONG

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad agosto 2021

10/10 Eccellente

Fatimatou

Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Ich Ware sehr zufrieden
Soggiorno di 7 notti ad agosto 2021

2/10 Terribile

Karen

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Property was advertised as having a lift and as I am disabled this is essential. We arrived at the property and the lift was broken - with no sign. Spoke to the company who put a sign up the following day but did not move us to a lower floor room, so we had to leave 2 days early. The apartment are refusing to refund us our money even though I have been mis sold and discriminated against. Expedia have not helped either. Absolutely awful way to treat less able bodied people.
Soggiorno di 4 notti ad agosto 2021
Risposta di Reservations, il giorno 28 ago 2021
Dear Karen, Thank you for your feedback. The notification that the lift is currently down was added to Expedia several weeks ago. This information would have been available on Expedia prior to your booking. If this is not clear to guests then I'm afraid that the liability sits with Expedia. Lifts due have faults and issues which mean that they do break. Unfortunately the issue with the lift isn't a quick fix. We were fully booked and we were unable to offer you a relocation. Please discuss this further with Expedia, as we added the relevant information to make guests aware of the situation. Kind regards, CR Team

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
A nice property but in need of some maintenance. On arrival we had no hot water due to a lack of pressure in the boiler. We got in touch with the managers and they quickly gave us instructions on how to fix the issue, which was then fine for the rest of our stay. There were some concerns with drainage outside in the patio area with a bit of a pool being created whenever it rained (and what looked like water bubbling up from below through drains). The lift did not work at all during our stay which meant we needed to drag our pram up and down a flight of stairs each day, which was a little back breaking. Fittings all in general high spec and a good amount of space for our family of 5 (two adults, three kids). Great location, just a short walk to Oxford Street. Quiet at night, felt like a very safe area.
Soggiorno di 7 notti a luglio 2021

10/10 Eccellente

Paul

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 4 notti a luglio 2021

8/10 Buono

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Apartment 3 very convenient it’s in the ground floor. Property is clean everything works. Beds are a bit of a let down, but overall it’s a good property.
Soggiorno di 5 notti ad aprile 2021

10/10 Eccellente

Tyron

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 4 notti a dicembre 2020