Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 1168 su 2131 recensioni" "
10 - Eccellente
1.168
Valutazione di 8 - Buono. 556 su 2131 recensioni" "
8 - Buono
556
Valutazione di 6 - Soddisfacente. 213 su 2131 recensioni" "
6 - Soddisfacente
213
Valutazione di 4 - Scarso. 122 su 2131 recensioni" "
4 - Scarso
122
Valutazione di 2 - Terribile. 72 su 2131 recensioni" "
2 - Terribile
72
8,6/10
Pulizia
8,6/10
Personale e servizio
8,6/10
Servizi
8,6/10
Condizioni e dotazioni della struttura
8,4/10
Ecosostenibilità
Recensioni
10/10 Eccellente
Andrea, Bulgarograsso
Viaggio di coppia
7 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Molto pulito e moderno, bellissima la hall con luci soffuse, poltroncine e finti caminetti. Camere arredate con cura e soprattutto pulite. Bagno non grandissimo ma dotato di vasca e doccia (niente bidet). Possibilità di usufruire gratuitamente della piscina interna con sauna e idromassaggio (aperta tutto il giorno fino alle 22:00) anche se sempre affollata e con pochi lettini. Comoda la posizione a 5/10 minuti a piedi da 2 stazioni della metropolitana (tower hill e aldgate). Possibilità di effettuare check in e check out online per velocizzare il tutto.
Andrea
Soggiorno di 3 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Andrea,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
10/10 Eccellente
Angelo Enrico
Viaggio con la famiglia
2 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Camera confortevole, pulita e spaziosa. Hotel vicinissimo alla metro, a due passi da Tower Bridge! Colazione super!
Angelo Enrico
Soggiorno di 3 notti a marzo 2024
Risposta di Alex, il giorno 6 apr 2024
Dear Angelo,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,AlexandraReception AdminTowerbridge_guestrelations@leonardohotels.co.uk
10/10 Eccellente
Nicolas
Viaggio di coppia
9 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Personalmente super gentile ed accogliente, struttura pulitissima.
Nicolas
Soggiorno di 3 notti a marzo 2024
Risposta di Alex, il giorno 11 mar 2024
Dear Guest,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,AlexandraAdministrator towerbridge@leonardohotels.co.uk
8/10 Buono
Jacopo
18 feb 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Jacopo
Soggiorno di 2 notti a febbraio 2024
Risposta di Alex, il giorno 6 apr 2024
Dear Jacopo,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,AlexandraReception AdminTowerbridge_guestrelations@leonardohotels.co.uk
8/10 Buono
Fabio, Briga Novarese
Viaggio di coppia
10 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Bell'hotel, camera grande con tutti i comfort, sempre pulita, bagno con sia doccia che vasca .letto grande e comodo. In reception molto gentili e disponibili, hotel con servizi generali molto curati ed efficienti. In zona a circa 100 metri c'erano sia la fermata della metro davanti a Tower of London e sia le fermate degli autobus. Comodo anche per reggiungere gli uffici della City.
Fabio
Soggiorno di 4 notti a gennaio 2024
Risposta di the Reception team , il giorno 10 gen 2024
Thank you Fabio for your kind feedbackRegards
4/10 Scarso
antonio
4 gen 2024
antonio
Soggiorno di 4 notti a dicembre 2023
Risposta di the Reception team, il giorno 24 gen 2024
Thank you for your feedback Antonio!regards
10/10 Eccellente
Fabio
Viaggio con la famiglia
1 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ottima posizione camere spaziose
Fabio
Soggiorno di 6 notti a dicembre 2023
Risposta di the Reception team, il giorno 7 gen 2024
Thank you Fabio!Regards
10/10 Eccellente
fulvio
20 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
fulvio
Soggiorno di 3 notti a novembre 2023
Risposta di the Reception team, il giorno 21 nov 2023
Thank you Fulvio!Regards
10/10 Eccellente
Simona
21 mar 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Simona
Soggiorno di 1 notte a marzo 2023
Risposta di Rashmi Reception Administrator , il giorno 10 apr 2023
Dear Simona,Thank you for wonderful scores on your stay with us Simona. We look forward to welcoming you again soon!kind regards
6/10 Soddisfacente
Luca
20 feb 2023
Luca
Soggiorno di 2 notti a febbraio 2023
Risposta di the Leonardo Royal Tower Bridge team , il giorno 22 feb 2023
Thank you Luca for taking the time for sharing your feedback. Kind regards
10/10 Eccellente
Giulia
Viaggio di coppia
1 gen 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ottimo
Giulia
Risposta di the Leonardo Royal London Tower Bridge team , il giorno 6 gen 2023
Thank you Giulia for your feedback!Kind regards
8/10 Buono
Alexander
Viaggio di coppia
1 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fahrstuhl hatte über mehrere Tage ein technisches Problem. Ansonsten war alles in bester Ordnung!
Alexander
Soggiorno di 3 notti ad aprile 2024
8/10 Buono
Waltraud
Viaggio di coppia
1 mag 2024
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Wir hatten leider nicht die Aussicht wie auf den Bildern abgebildet, sondern zum Hinterhof, dabei habe ich wegen der Aussicht extra ein Executive Zimmer gebucht. Minibar war leer und der Kühlschrank hat leider nicht funktioniert. Schönes Bad und bequeme Betten (Kingsize). Dennoch würde ich das Hotel wieder buchen, da der Standort perfekt war und das Preisleistungsverhältnis passt.
Waltraud
Soggiorno di 3 notti ad aprile 2024
Risposta di Mia Harris, il giorno 1 mag 2024
Dear Waltraud,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
10/10 Eccellente
Alexandra
30 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Alexandra
Soggiorno di 3 notti ad aprile 2024
Risposta di Mia Harris, il giorno 1 mag 2024
Dear Alexandra,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
10/10 Eccellente
Monica
Viaggio con la famiglia
29 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
3 nachtjes hier heerlijk geslapen en ontbeten.
Op 3 min loop afstand van de Tower en de Tower Bridge. Echt een top Hotel.
Monica
Soggiorno di 3 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Monica,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
10/10 Eccellente
Drilon
29 apr 2024
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Drilon
Soggiorno di 4 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Drilion,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
8/10 Buono
Silvia
Viaggio di coppia
29 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Elevators need maintenance
Silvia
Soggiorno di 6 notti ad aprile 2024
Risposta di AG , il giorno 29 apr 2024
Dear Silvia,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Arun Gundlapuri
6/10 Soddisfacente
Dinesh
Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
28 apr 2024
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
The location of the property was good, walking distance from Tower of London and restaurants. However the room service was non existent and one of the two elevators was not working and we had to wait several minutes just to get up and down.
Dinesh
Soggiorno di 8 notti a marzo 2024
Risposta di AG, il giorno 29 apr 2024
Dear Dinesh,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing us, and if we can be of any assistance to you, please contact us directly.Sincerely,Arun Gundlapuri
8/10 Buono
Martin
27 apr 2024
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Sauberkeit im Spa
Martin
Soggiorno di 2 notti ad aprile 2024
Risposta di AG, il giorno 29 apr 2024
Dear Martin,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Arun Gundlapuri
10/10 Eccellente
Christian Karl
Viaggio di coppia
27 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sehr schönes und modernes Hotel in super Lage.
Der Tower, die Tower Bridge und das Bankenviertel sind zu Fuß schnell erreichbar. Die U-Bahn und DLR Haltestellen sind sehr nah.
Am Hotel selbst hat uns das Design, das Zimmer, der Ausblick aus dem Zimmer, das freundliche Personal und das gute Frühstücksbuffet gut gefallen.
Christian Karl
Soggiorno di 6 notti ad aprile 2024
Risposta di AG, il giorno 29 apr 2024
Dear Christian Karl,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Arun Gundlapuri
6/10 Soddisfacente
Donna S, Cambria Heights
Viaggio con la famiglia
26 apr 2024
Non mi è piaciuto: Personale e servizio
We weren’t greeted with even a hello from the staff at the front door . Arrived before check in and was told to give our bags to concierge . Waited in the room but the bags never arrived. Called the front desk and was told they never received the bag ticket . Went down to the front desk and asked where our bags were . Went to the bag room where our bags were with the ticket sitting on the shelf . Housekeeping knocked on the door twice even though the dnd sign was on the door . The light switches were a bit confusing . The room was nice on the 4th floor . We were in and out town so not much interaction with the hotel itself . Shower was nice and hot . Acceptable accommodations but nothing spectacular. Probably wouldn’t stay there again but it was ok
Donna S
Soggiorno di 5 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Donna,Thank you for choosing us and for taking the time to provide feedback about your experience at Leonardo Royals Hotel - Tower bridge.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Mia HarrisGuest Relations
10/10 Eccellente
Veronica
Viaggio con la famiglia
25 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was excellent also the staff was very accommodating
Veronica
Soggiorno di 4 notti ad aprile 2024
Risposta di AG, il giorno 29 apr 2024
Dear Veronica,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Arun Gundlapuri
10/10 Eccellente
Stephanie
Viaggio di gruppo
25 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Super zentrale Lage
Sehr schöne, saubere und ruhige Zimmer
Stephanie
Soggiorno di 3 notti ad aprile 2024
Risposta di AG, il giorno 29 apr 2024
Dear Stephanie,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Arun Gundlapuri
10/10 Eccellente
Silke
Viaggio di coppia
25 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Tolles modernes Hotel mit perfekter U-Bahn Verbindung. Riesiges Frühstück und saubere Zimmer.
Silke
Soggiorno di 4 notti ad aprile 2024
Risposta di AG, il giorno 29 apr 2024
Dear Silke,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Arun Gundlapuri
8/10 Buono
Rui Cheng
Viaggio di coppia
24 apr 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Walkable distance to train stations. Spacious room.
Rui Cheng
Soggiorno di 6 notti ad aprile 2024
Risposta di AG, il giorno 29 apr 2024
Dear Rui Cheng,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Arun Gundlapuri
10/10 Eccellente
Lucy
24 apr 2024
Lucy
Soggiorno di 1 notte ad aprile 2024
Risposta di AG, il giorno 29 apr 2024
Dear Lucy,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Arun Gundlapuri
10/10 Eccellente
Tamara, Western Springs
Viaggio di coppia
23 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Best hotel I’ve stayed at in a long time. I wanted to stay in our suite I loved it so much. I travel a lot and this was terrific. Husband and I are planning to come back just to stay here and enjoy more time. We bid on an upgrade to a suite. Worth every penny. Staff was complacent about our early check in and I had to complain a bit to get us to our room two hours after offered time but they gave us the charge back for early check in. Excellent view. Easy to get to two tube stations. East side so recommend taking the tube as it is much faster. We started taking Ubers but makes more sense to use the tube. Too much fragrance in lobby so if you are chemically sensitive (we are) watch out for that. Room had no chemical smell or fragrance and no sign of water damage. I’m a mold doctor and sensitive so this is important to me.
Tamara
Soggiorno di 2 notti ad aprile 2024
Risposta di AG, il giorno 29 apr 2024
Dear Tamara,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Arun Gundlapuri
10/10 Eccellente
hemang
22 apr 2024
Mi è piaciuto: Pulizia e personale e servizio
Great
hemang
Soggiorno di 5 notti ad aprile 2024
Risposta di AG, il giorno 29 apr 2024
Dear Hemang,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Arun Gundlapuri
10/10 Eccellente
Khadija
Viaggio con la famiglia
20 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good value for money. Quiet Location.
Khadija
Soggiorno di 3 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Khadija,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
4/10 Scarso
Charlotte
Viaggio di coppia
20 apr 2024
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We were moved room 3 times, it wasn’t clean as stuff was still left from the previous guests even though we had been told the cleaners had just been in. We were there for four days and no one came up to clean or change our bedding once. We had dried blood staines on the bedding. The mini fridge wasn’t working, we were given a room for wheelchair access with the worst shower and we had to use the changing room showers downstairs in the pool area. The only good part about our stay was the bar area and the bartenders
Charlotte
Soggiorno di 3 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Charlotte,Thank you for choosing us and for taking the time to provide feedback about your experience at Leonardo Royals Hotel - Tower bridge.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at LLT_operations@leonardohotels.com.Sincerely,Mia HarrisGuest Relations
8/10 Buono
Niall
Viaggio con famiglia e bambini piccoli
19 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Grear
Niall
Soggiorno di 3 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Niall,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
10/10 Eccellente
Lila
19 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lila
Soggiorno di 3 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Lila,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
10/10 Eccellente
Rafael, San Diego
18 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Rafael
Soggiorno di 8 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Rafael,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
10/10 Eccellente
Anthony
18 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love the property service convening in the right area close to all the sites. Easy to get to trains, but parking is none!! But I’ll will stay there my next time there always
Anthony
Soggiorno di 3 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Anthony,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing us, and if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
10/10 Eccellente
phatharaporn
16 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good i like the pool
phatharaporn
Soggiorno di 1 notte ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Phatharaporn,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
10/10 Eccellente
Florian
15 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Gutes, preiswertes Hotel in guter Lage.
Florian
Soggiorno di 4 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Florian,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia Harris
10/10 Eccellente
Anne
Viaggio di gruppo
15 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel, good location . Bedrooms clean and roomy
Anne
Soggiorno di 2 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Anne,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
2/10 Terribile
Jade
Viaggio di coppia
14 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Found dirty underwear under my pillow
Jade
Soggiorno di 2 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Jade,Thank you for choosing us and for taking the time to provide feedback about your experience at Leonardo Royals Hotel - Tower bridge.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at LLT_operations@leonardohotels.comSincerely,Mia HarrisGuest Relations
10/10 Eccellente
Michael
14 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was clean with a modern and fresh decor. Had a great bar and restaurant. The facilities for relaxation such as the pool and spa were excellent. The room was spacious and luxurious.
Michael
Soggiorno di 3 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Michael,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
10/10 Eccellente
Lawrence, Post Falls
13 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was very well maintained and the staff was very friendly and helpful. The morning breakfast service was excellent and the chief who made the omelette in the morning was excellent. The room was very spacious and very clean and comfortable. This was the nicest hotel I’ve ever stayed in while in London. I would definitely recommend staying there again when I’m back in London.
Lawrence
Soggiorno di 14 notti a marzo 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Lawrence,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
10/10 Eccellente
Chad
Viaggio di coppia
12 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fresh fruit and bottle of wine were a nice touch.
Chad
Soggiorno di 6 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Chad,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
10/10 Eccellente
Nadine
11 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nadine
Soggiorno di 4 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Nadine,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
10/10 Eccellente
Kirsten, Hannover
Viaggio di coppia
10 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sehr geräumiges helles sauberes Zimmer. Nettes Personal.
Kirsten
Soggiorno di 4 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Kirsten,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
10/10 Eccellente
Egor
Viaggio di gruppo
8 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely experience, loved it!! Splendid service
Egor
Soggiorno di 1 notte ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Egor,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
10/10 Eccellente
Katie
Viaggio di coppia
8 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location. Very spacious and clean bedroom and bathroom.
Katie
Soggiorno di 2 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Katie,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
10/10 Eccellente
Stanislav
Viaggio di lavoro, Viaggio con la famiglia
8 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I have stayed at this property numerous times and always love to return. I love the amazing swimming pool and the cozy ambient. Also a great location - short walk to the Tower of London and to the St Paul's Cathedral and great transport links.
Stanislav
Soggiorno di 4 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Stanislav,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
10/10 Eccellente
Anna
Viaggio di coppia
8 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely stay
Anna
Soggiorno di 1 notte ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Anna,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
10/10 Eccellente
Melody
Viaggio con la famiglia
8 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A delightful welcome with sparkling wine, and lovely facilities. The staff was friendly and helpful.
Melody
Soggiorno di 3 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Melody,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
10/10 Eccellente
Jens
Viaggio con la famiglia
7 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a nice stay. Great breakfast, cosy room. The only bad thing was the annoying elevators that only kind of worked. One was out of order every other hour so the only working one was packed with people.
Jens
Soggiorno di 3 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Jens,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing us, and if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
10/10 Eccellente
Joanna M.
7 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Joanna M.
Soggiorno di 6 notti a marzo 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Joanna,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations