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Recensioni per The Dixon, Autograph Collection

4 out of 5
The Dixon, Autograph Collection
211 Tooley Street, London, England

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 225 su 313 recensioni" "
Valutazione di 8 - Buono. 61 su 313 recensioni" "
Valutazione di 6 - Soddisfacente. 12 su 313 recensioni" "
Valutazione di 4 - Scarso. 10 su 313 recensioni" "
Valutazione di 2 - Terribile. 5 su 313 recensioni" "

9,6/10

Pulizia

9,2/10

Personale e servizio

9,0/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 2 notti a marzo 2019
Risposta di Carolina G, il giorno 5 apr 2019
Dear Guest, Thank you for staying with us at The Dixon Tower Bridge Autograph Collection and for your review. We hope to welcome you back soon. Kind regards

10/10 Eccellente

Francesca

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Tutto al top, dall’accoglienza al check out
Soggiorno di 1 notte a febbraio 2019
Risposta di Maria Scala, il giorno 9 feb 2019
Cara Francesca, Grazie per la Sua gentilissima recensione. Siamo felicissimi di sentire che il servizio del nostro staff sia stato eccellente durante il Suo intero soggiorno. Speriamo di accoglierla nuovamente durante la Sua prossima visita a Londra. Cordialissimi saluti!

8/10 Buono

Chris

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A beautiful facility. Room size very large for London. A little pricy, but again it’s London. Close to Tower Bridge area including many pubs. Fifteen minute walk to London Bridge station and Borough Market.
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

LIANNE

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I had a fantastic experience at this hotel! The location was amazing, just a stone's throw away from the iconic London Tower and surrounded by great dining options. The rooms were clean and well-maintained, providing a comfortable space to relax after a day of exploring the city. What truly made my stay special was the warm and friendly staff who were always ready to assist with any requests or recommendations. I would definitely recommend this hotel to anyone looking for a top-notch accommodation in London.
Soggiorno di 3 notti ad aprile 2024

8/10 Buono

sarah

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely hotel, the room was interesting and the shower wash fantastic. Loved that you can cast to the TV, and the whole building was very interesting.staff are really friendly. Only reason it dropped a star was I had agreed a late checkout on check-in - I was disturbed 3 times (housekeeping a phonecall from reception then a visit at the door) to ask why I hadn't checked out yet... Not very relaxing and made me feel a bit unwelcome. Ended up leaving early despite paying for late checkout.
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Martin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Outstanding. Service was great
Soggiorno di 2 notti a febbraio 2024

10/10 Eccellente

ELIZABETH

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Unique, character hotel. I can’t remember what room we booked, but I believe we upgraded a notch or two and our king room was a good size with a huge bathroom. Our friends booked entry level and their rooms were quite a bit smaller. Lovely staff. Enjoyed the bar. Good location; quick walk to the tower. You can catch the tube on the other side of the bridge, but apparently there is a bus stop right in front of the hotel that will take you to the tube station. If you walk to the waterfront there are restaurants, pubs, and shops.
Soggiorno di 3 notti a gennaio 2024

10/10 Eccellente

Lewis

Soggiorno di 3 notti a gennaio 2024

2/10 Terribile

Ken

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio e servizi
Hotel would not honor the room type booking made and Jade me pay $50 more for a room that still didn't offervtge accommodations booked. Management needs to invest Inti training their staff, room cleaning was poorly done with F at age and dirty linens left, basics line new tissues or toilet paper were not replaced, transferring from one room to the “upgraded” room was a disaster from room selection to transfer of bags to coordination of timing to Mo W from one room to the other. The bar was nice and the service there excellent as was the location and overall condition of the hotel, but it only opened 4 years ago.
Soggiorno di 4 notti a gennaio 2024

8/10 Buono

Rudolph, Riyadh

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The Dixon is in a great location, staff was helpful and friendly and overall we enjoyed our stay. A few points that could have been better; upon check-in we were asked to pay a deposit but staff failed to mention only credit cards are accepted. This caused some anxiety as we tried several debit cards to no avail before realizing this. Secondly a bedside drawer was found to have medication and other items from a previous guest. Breakfast in the morning was insufficiently replenished.
Soggiorno di 3 notti a dicembre 2023

8/10 Buono

Lucy

Mi è piaciuto: Personale e servizio
Good
Soggiorno di 2 notti a dicembre 2023

10/10 Eccellente

Samantha

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is stunning. The courtroom bar was interesting. The entryway staircase is beautiful. It’s right around the corner from tower bridge. About a 10min walk from the tube. The room was so large and spacious. We had people around us hut couldn’t hear anything, it was very quiet. The hallways can be quite a maze at first but once we found the room, it was easy going afterwards
Soggiorno di 4 notti a dicembre 2023

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
A decent stay with not much else
Our stay at this hotel was decent. The lobby is gorgeous with a pretty central location which was good for sightseeing. However, staff seemed bothered whenever we approached and were sometimes not even helpful. We had to request extra water in our room several times, some days the coffee pods were not replaced, nor were small hand towels. The rooms were clean but the inconsistencies in housekeeping each day were inconvenient. Room phone also did not connect to the front desk, restaurant, or in room dining, so pretty useless. We tried asking about in room dining several times but were never given a straight answer about whether it was available even though this was listed as an amenity. We did see servers carrying food from the restaurant to floors above but it was always uncovered so probably best we didn’t order anything. We would probably not stay here again but it did the job while we were there.
Soggiorno di 4 notti a dicembre 2023

10/10 Eccellente

Claire

Soggiorno di 1 notte a novembre 2023

8/10 Buono

Annetta

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Denise

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved it here. Very clean, close to so many London sightseeing places. We’ll stay again
Soggiorno di 3 notti a novembre 2023

10/10 Eccellente

Pauline

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lovely modern accommodation in a historic building. Would recommend it to anyone!
Soggiorno di 3 notti a ottobre 2023
Risposta di Reservations Team, il giorno 17 nov 2023
Dear Pauline,Good morning,Thank you for your lovely review. I will share with the team and I am positive they will be happy to hear of your feedback. We hope to see you again soon.Kind regards

10/10 Eccellente

Gina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fab Hotel
Lovely hotel, very quiet, nice staff, lovely comfortable room
Soggiorno di 1 notte a novembre 2023
Risposta di Reservations Team, il giorno 17 nov 2023
Dear Gina,Good morning,Thank you for your lovely review. I will share with the team and I am positive they will be happy to hear of your feedback. We hope to see you again soon.Kind regards

10/10 Eccellente

Lee

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location and a very good hotel good sized rooms comfortable beds, nice coffee shop, and a nice bar
Soggiorno di 2 notti a ottobre 2023

10/10 Eccellente

Brad

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great, friendly staff. Great location. Lots of restaurants nearby. Hop On Off bus stop nearby too.
Soggiorno di 3 notti a ottobre 2023

8/10 Buono

Cheryl

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The room was nice, clean, and quiet. However, we were placed on the below ground level floor. All of the elevators require a guest key to access the rooms, but below ground level is totally accessible from the lobby via the gym/restroom stairs. They could have put key access on the door to the hallway where the rooms are, but did not take this small step. It would have given us much more peace of mind if they had taken this precaution. I would have given it an excellent rating if they had done this for their guests. If you book, request 2nd floor or higher for safety. It is a very small thing, but otherwise a nice Marriott hotel in a good area to see London.
Soggiorno di 3 notti a settembre 2023

10/10 Eccellente

Maria

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely
Great hotel, all new, fresh and with character. A warm welcome from Roberto at front desk too
Soggiorno di 1 notte a settembre 2023

10/10 Eccellente

Rickard

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023

8/10 Buono

Nicole

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad agosto 2023

10/10 Eccellente

Gary

Soggiorno di 2 notti a luglio 2023

8/10 Buono

F

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wrong Room Twice
We arrived at noon after a sleepless overnight flight from New York. Good news! Our room was ready immediately. When we came to the room, everything was perfect except the bathroom was handicapped accessible meaning no shower enclosure. Although exhausted, we notified the receptionist immediately of the mistake and they had a new room key to us in 5 minutes! Only, this room was also handicapped accessible. Now too tired to repack again, we did not complain, just showered and napped. Booked there again two nights next week. Hoping for better results at an otherwise splendid hotel.
Soggiorno di 1 notte ad agosto 2023

10/10 Eccellente

Samanta, Erding

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Die Lage ist ideal, alle waren sehr nett, würde immer gerne wieder kommen!
Soggiorno di 5 notti ad agosto 2023
Risposta di The Dixon Team, il giorno 8 ago 2023
Dear Ms Samanta,Thank you very much for your feedback. We are glad that you had a great time with us. I will make sure all staff hear your feedback. We are looking forward to welcoming you again soon. Kind regards,The Dixon Hotel Team

10/10 Eccellente

Christian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a luglio 2023
Risposta di The Dixon team, il giorno 1 ago 2023
Dear Mr Christian, Thank you very much for your feedback, we are glad to see that you like to stay with us.We are looking forward to welcoming you again soon. Best regards,The Dixon team

10/10 Eccellente

Marley

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Gorgeous hotel
Lovely hotel, checkin was simple and quick, the room was lovely, air con was good, it was clean, espresso machine in the room, good tv with chromecast, bathroom was lovely with rainfall shower and nice products. The hotel is gorgeous, I would absolutely stay again
Soggiorno di 1 notte a luglio 2023
Risposta di Reservations Team, il giorno 24 lug 2023
Dear Guest,Thank you for submitting your wonderful review of your recent stay with us. We are delighted to know your stay had met your expectations with us and we appreciate your feedback which is a way to helps us to continue to deliver great services to our hotel. We hope to have the opportunity to welcome you on another stay at our hotel.

10/10 Eccellente

Ashley

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2023
Risposta di The Dixon team, il giorno 1 ago 2023
Dear Ashley, Thank you very much for your feedback, we are glad to see that you like to stay with us.We are looking forward to welcoming you again soon. Best regards,The Dixon team

8/10 Buono

Darren

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Mostly great
It is a lovely hotel. It was just a shame that there was a smell of drains/dampness coming from the bathroom.
Soggiorno di 2 notti a luglio 2023
Risposta di The Dixon Team, il giorno 12 lug 2023
Dear Mr Darren,Thank you for your feedback, it's really important to us. We will share your experience will all staff to improve our services and provide a better experience for you and our guests next time. We are looking forward to welcoming you again soon. Best regards, The Dixon Team

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Will come back definitely
This hotel is quite different from other Marriot hotel with a retro vibe and beautiful decoration. The location is quite good that you can enjoy tower bridge view and also lots of restaurants and bars! It’s quite surprising me that they use Penhaligens’ shower set!!
Soggiorno di 2 notti a giugno 2023
Risposta di The Dixon Hotel Team, il giorno 28 giu 2023
Thank you very much for your feedback. We are glad to hear that you have a wonderful stay with us. Definitely, your comments will be shared with the Dixon team. We are looking forward to welcoming you again soon. Kind regards, The Dixon Hotel Team

10/10 Eccellente

Heike

Soggiorno di 3 notti a maggio 2023
Risposta di The Dixon team, il giorno 31 mag 2023
Dear Mr Tabatabai, Thank you very much for your feedback, we are glad to see that you like to stay with us.We are looking forward to welcoming you again soon. Best regards,The Dixon team

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Unique and fabulous location. Staff underwhelming and not helpful (except bar staff). Small and quaint hotel with modern amenities. The cocktails and bar staff lovely. Really enjoyed the beautiful hotel sadly front desk and restaurant staff continued to disappoint. Was there for 4 nights and they never got better despite different staff. Stay for the location, bar and uniqueness of property.
Soggiorno di 4 notti a maggio 2023
Risposta di The Dixon Team, il giorno 12 lug 2023
Dear Sir/Madam,Thank you for your feedback, it's really important to us. We will share your experience will all staff to improve our services and provide a better experience for you and our guests next time. We are looking forward to welcoming you again soon. Best regards, The Dixon Team

4/10 Scarso

Lyndsay

Soggiorno di 1 notte ad aprile 2023

10/10 Eccellente

Ronny

Viaggio di lavoro
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
I'll come again
overall I had a good stay. just the cleanest of the shower as well the cutlery at the breakfast could be a bit more tidy and clean.
Soggiorno di 2 notti ad aprile 2023
Risposta di Dixon team , il giorno 22 apr 2023
Dear Mr Ronny, Thank you very much for your feedback. We do appreciate it and we are glad that you had a wonderful time with us. Your feedback will be shared with our team for improvements.We are looking forward to welcoming you again soon.Best regards, The Dixon team

10/10 Eccellente

David

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location, rooms have all amenities, quiet
Soggiorno di 6 notti ad aprile 2023
Risposta di Tanya, il giorno 21 apr 2023
Dear Guest,Thank you very much for sharing your positive reviews with us. I will share your feedback with the team.Kind regards,Tanya Mighty

10/10 Eccellente

Jonathan

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti ad aprile 2023
Risposta di The Dixon team , il giorno 12 apr 2023
Dear Mr Jonathan, Thank you very much for your feedback. We are glad to see that you had a great time with us. We are looking forward to welcoming you again soon. Best regards,The Dixon team

10/10 Eccellente

Bryan

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Soggiorno di 6 notti a marzo 2023
Risposta di The Dixon Team , il giorno 3 mag 2023
Dear Mr Bryan, Thank you very much for your feedback.We are glad to see that you have a great time with us. We are looking forward to welcoming you again soon. Best regards, The Dixon team

6/10 Soddisfacente

Elizabeth

Soggiorno di 1 notte a febbraio 2023
Risposta di The Dixon Team, il giorno 8 mar 2023
Dear Ms Elizabeth,Thank you for sharing your feedback with us. This is important to keep improving our services. We hope we can have another oportunity with you at The Dixon. Best regards,

2/10 Terribile

L

Soggiorno di 1 notte a febbraio 2023
Risposta di The Dixon team, il giorno 10 mar 2023
Dear Ms Bartlett, thank you very much for sharing your review with us and I am terribly sorry to hear that your stay was not as expected. Rest assured I have shared this comment with the relevant departments and we will take appropriate actions. I do hope you will give us a second chance in the future and if you do please do contact me directly and I will be more than happy to assist you.best regards,

8/10 Buono

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
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Soggiorno di 1 notte a febbraio 2023
Risposta di The Dixon team , il giorno 21 feb 2023
Dear Mr Jhon,Thank you very much for your feedback. We are looking forward to welcoming you again soon. Best regards, The Dixon team

8/10 Buono

Matt

Soggiorno di 1 notte a febbraio 2023

10/10 Eccellente

Nicola

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2023
Risposta di The Dixon Team, il giorno 13 feb 2023
Dear Ms Necola, Thank you very much for your feedback. This is really important to us. We are glad that you have a great experience with us. We are looking forward to welcoming you again to The Dixon soon. Best regards,

10/10 Eccellente

Ben

Soggiorno di 1 notte a febbraio 2023
Risposta di The Dixon Team, il giorno 14 feb 2023
Dear Mr Ben, Thank you very much for your feedback. We are glad to see that you had a great time at The Dixon Hotel. we appreciate it!!!!We are looking forward to welcoming you again soon. Best regards,

10/10 Eccellente

Verity

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Characterful luxury hotel in the heart of London
Beautiful character hotel with quirky artworks - great friendly staff. Comfortable beds, quality bathroom and linen and lovely high ceiling height - a real standout hotel prposition
Soggiorno di 1 notte a febbraio 2023
Risposta di The Dixon Team, il giorno 8 feb 2023
Dear Mr Verity, Thank you very much for your feedback. That is really important to us.We are glad that you had a great experience at The Dixon. Your feedback will be shared with all staff. We are looking forward to see you again soon to The Dixon Hotel. Best regards,

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
All great!
For the price the location was brilliant, Tower of London, Tower Bridge, Tower Hill underground station all within walking distance. Decent room, with big comfortable bed. Fantastic shower. Small fridge Gym on site Food at decent prices. Highly recommended
Soggiorno di 1 notte a gennaio 2023
Risposta di The Dixon Team, il giorno 1 feb 2023
Dear Mr David, Thank you for your feedback. We are glad to hear that you had a great time with us.We are looking forward to welcoming you again. Best regards,

10/10 Eccellente

Peter

Soggiorno di 2 notti a gennaio 2023

8/10 Buono

Ellie

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2023
Risposta di The Dixon Team, il giorno 8 mar 2023
Dear Ms Ellie, Thank you for sharing your feedback with us. We hope to welcome you again to The Dixon soon.

2/10 Terribile

Niall

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Beautiful hotel and great staff. Payment issues!
Having already paid through Hotel.com I was charged a further £216 by the hotel as they hadn’t received the money from Hotels.com. Im not sure whose fault it was but I had to wait 2 days until my money was refunded back into my account. Great hotel and staff but the confusion with payment soured my visit.
Soggiorno di 1 notte a gennaio 2023
Risposta di The Dixon Team, il giorno 1 feb 2023
Dear Niall,Thank you very much for your feedback. Sorry to hear that you had a problem with the payment method. However, we are glad to see that you enjoyed our hotel and our staff. We are always looking to improve our services, and all comments are important. We hope to have another opportunity with you at The Dixon.Best regards,