Facciata della struttura

Recensioni per The Resident Covent Garden

4 out of 5
The Resident Covent Garden
51 Bedford St, London, England

Recensioni

9,8

Eccezionale

Valutazione di 10 - Eccellente. 893 su 1004 recensioni" "
Valutazione di 8 - Buono. 98 su 1004 recensioni" "
Valutazione di 6 - Soddisfacente. 10 su 1004 recensioni" "
Valutazione di 4 - Scarso. 2 su 1004 recensioni" "
Valutazione di 2 - Terribile. 1 su 1004 recensioni" "

9,8/10

Pulizia

10/10

Personale e servizio

9,2/10

Servizi

9,8/10

Condizioni e dotazioni della struttura

9,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Andrea

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Ottimo hotel , pulito e comodo al centro
Soggiorno di 4 notti ad agosto 2023
Risposta di Brendan, Duty Manager, il giorno 10 ago 2023
Dear Andrea,Thank you for taking the time to share your feedback about your recent stay with us at The Resident Covent Garden. We greatly appreciate your kind words and your positive review.We're delighted to read that you found our hotel excellent, and that you enjoyed the neat and comfortable accommodations we offer. Providing a cozy and welcoming environment is key to a great stay, and we're delighted that we met your expectations.Our central location in the heart of London is indeed a great advantage, allowing our guests to easily access the city's attractions and vibrant atmosphere. We have excellent transport links, including four London Underground stations within a short distance from our front door!Andrea, it was a delight to have you stay with us, and I hope we have the pleasure of hosting you in the future.

10/10 Eccellente

Francesco Saverio

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2023
Risposta di Brendan, Duty Mananger, il giorno 22 lug 2023
Dear Francesco,Thank you for your lovely review!We are very glad to see that you had a great stay with us. Our fantastic location is perfect for visiting London, not only because of hundreds of restaurants and shops within a 10 minute walk, but also because of our great transport connections to the rest of the city.Francesco, we hope to see you again soon!

8/10 Buono

Francesco saverio

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2021
Risposta di Laura, il giorno 19 set 2021
Dear Francesco, Thank you for taking your time to leave a great feedback at The Resident Covent Garden. We are delighted to see that you had a good time with us. We hope to welcoming you once again should you plan your next trip to London! Kind regards, Laura Reception Team

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti a gennaio 2020
Risposta di Laura, il giorno 16 gen 2020
Dear Guest, Thank you so much for rating The Nadler Covent Garden so high. We are delighted to see that you had a wonderful stay with us. Should you plane your next trip to London we will be more than happy to welcoming you again. Kind regards, Laura Reception Team

10/10 Eccellente

Ale, Milan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent location, close to 3 tube lines, 2 min from Covent Garden. Personnel very kind.
Soggiorno di 4 notti a dicembre 2019
Risposta di Reception Team, il giorno 30 dic 2019
Dear Ale, Thank you for the feedback.We really appreciate it. All the best, Maria Ignat

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a ottobre 2019
Risposta di M, il giorno 3 nov 2019
Dear Anonymous, We appreciate the time and the effort that you have dedicated to providing your value feedback for our hotel and for high rating. Looking forward welcoming you back soon. Kind regards, Marina Reception Team

10/10 Eccellente

FABIO

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 6 notti a settembre 2019
Risposta di MI, il giorno 14 set 2019
Dear Fabio, Thank you for the positive feedback. We really appreciate it. Kind regards, Maria Ignat

10/10 Eccellente

Luca

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2019
Risposta di Pablo, il giorno 11 set 2019
Dear Luca, Thank you for your lovely review! I am glad to know you enjoyed your stay with us and I really hope to see you in any future travel to London. Warm regards,

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Posizione**************************************************
Soggiorno di 2 notti ad agosto 2019
Risposta di MI, il giorno 31 ago 2019
Dear guest, Thank you for the positive feedback.We really appreciate it. All the best, Maria Ignat

10/10 Eccellente

Laura

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great little hotel in unbeatable location
I spent five nights at The Nadler Covent Garden with my family in late July. The hotel is immaculate and the room was spacious, especially for London standards. The Nespresso machine and kettle with a great selection of teas was a very nice touch. What set this hotel apart though are the staff and the location. Special mention to Natalia, Elena, Serena, Alessandra, Laura and Pablo, all super friendly and knowledgeable. The location is arguably the best in London. I definitely recommend this hotel and look forward to staying here again soon.
Soggiorno di 5 notti a luglio 2019
Risposta di MI, il giorno 6 ago 2019
Dear Laura, Thank you for the positive feedback.We really appreciate it.Our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and looking forward welcoming you back soon.Kind regards, Maria Ignat

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I arrived early in the morning, but the staff was able to give me the room. Cordiality and disposability everywhere in the hotel. Position was excellent.
Soggiorno di 2 notti a giugno 2019
Risposta di Reception Team, il giorno 17 giu 2019
Dear guest, Thank you for the positive feedback.We really appreciate it. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Kind regards,

10/10 Eccellente

Laura

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel nuovissimo, posizione top
Soggiorno di 2 notti a giugno 2019
Risposta di serena, il giorno 11 giu 2019
Cara Laura, Grazie per aver recensito il nostro Hotel. Siamo felici di leggere che le sia piaciuto l'hotel e dove esso e' situato. Qualora dovesse decidere di soggiornare ancora una volta a Londra, saremmo felici di averla nuovamente come nostra ospite. Distinti Saluti, Serena Reception Team

10/10 Eccellente

Henry

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property is in a great location. Next to many dining options and the theatre district. Hotel was very clean and my room was very quiet. Staff was very attentive. I would stay again
Soggiorno di 4 notti ad aprile 2024
Risposta di Reception Team, il giorno 4 mag 2024
Dear Henry,Thank you for choosing us at The Resident Covent Garden and for sharing your excellent rating and feedback. I'm delighted to hear that you had a wonderful experience during your stay with us!I am extremely pleased that you found your room to be very nice and clean. Our top housekeeping team works hard to supply spotless rooms, and I am so glad to know that their work is noticed and appreciated! Additionally, our team takes great pride in providing excellent service, and we're thrilled that we made an excellent impression on you.Henry, your kind words mean a lot to us. We look forward to have the opportunity to welcome you back to The Resident Covent Garden for another enjoyable stay!

10/10 Eccellente

Sue

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Comfy beds, friendly staff, fancy toiletries, super shower, great for theatres, happy customer
Soggiorno di 2 notti a maggio 2024
Risposta di Tommy - Reception Team, il giorno 3 mag 2024
Dear Sue, thank you for your kind review and feedback. We are delighted to know that you have had a pleasant stay at our hotel. The rooms are furnished with a mini kitchen along with the basic utility. Windows are equipped with a tripled glazed that should block out most of the noises from outside. Our housekeeping team is always working their utmost to make sure the rooms are cleaned, maintained, and well presented to a high standard. The hotel is located at the heart of London especially at Covent Garden. There are a variety of restaurants, bars, theatres, attractions, and more. Our reception team are knowledgeable of the neighbourhood and are happy to provide recommendations. We serve evening drinks from 6pm to 7pm every night. So that no one misses out on a complimentary glass of prosecco, red or white wine. Thank you for staying at The Resident Covent Garden and we hope to see you again in the future.

10/10 Eccellente

Darlene

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Tommy - Reception Team, il giorno 4 mag 2024
Dear Darlene, thank you for your kind review and feedback. We are delighted to know that you have had a pleasant stay at our hotel. Thank you for staying at The Resident Covent Garden and we hope to see you again in the future.

10/10 Eccellente

Lynn

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff responded immediately after I emailed them that I thought I had left an item behind in my room. They found the item and offered a couple options for restoring it to me. They were always helpful and polite during our email and phone exchanges. I am extremely grateful that due to their gracious help my left behind item will be mailed to me shortly.
Soggiorno di 4 notti ad aprile 2024
Risposta di Brendan, Duty Manager, il giorno 1 mag 2024
Dear Lynn,Thank you for choosing The Resident Covent Garden and for taking the time to share your excellent rating and wonderful feedback with us!I'm delighted to see that our team provided exceptional service and assistance during your recent stay. Ensuring that our Residents feel supported and well taken care of is our priority, and I am thrilled that our team responded quickly and professionally to your inquiry about your left-behind item.Your kind words about our team's helpfulness and politeness mean a lot, and I will be sure to share your feedback with everyone! We're grateful for the opportunity to assist you and ensure that your experience with us was positive and stress-free.Lynn, the next time you return to London, we hope to be able to see you again! We would love to have the opportunity to welcome you back to The Resident Covent Garden for another wonderful stay!

10/10 Eccellente

Alexis X

Viaggio con la famiglia
Very nice room! All clean and awesome staff!
Soggiorno di 3 notti ad aprile 2024
Risposta di Brendan, Duty Manager, il giorno 28 apr 2024
Dear Alexis,Thank you for choosing us at The Resident Covent Garden and for sharing your excellent rating and feedback. I'm delighted to hear that you had a wonderful experience during your stay with us!I am extremely pleased that you found your room to be very nice and clean. Our top housekeeping team works hard to supply spotless rooms, and I am so glad to know that their work is noticed and appreciated! Additionally, our team takes great pride in providing excellent service, and we're thrilled that we made an excellent impression on you.Alexis, your kind words mean a lot to us. We look forward to have the opportunity to welcome you back to The Resident Covent Garden for another enjoyable stay!

10/10 Eccellente

Stuart

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location. Amazing showers. Super quiet. Comfy beds
Soggiorno di 4 notti ad aprile 2024
Risposta di Brendan, Duty Manager, il giorno 28 apr 2024
Dear Stuart,Thank you for choosing The Resident Covent Garden and for sharing your perfect rating and feedback with us!I agree, our central location in Covent Garden is perfectly located in the heart of London. It is a highlight for our Residents, and we're pleased that it contributed positively to your visit. Being situated in such a prime location means our Residents have easy access to the top attractions and amenities in London!I'm also thrilled to know that you enjoyed our amazing showers, quiet environment and comfy beds. Our windows are all triple-glazed to minimise all noise in the room, and our showers are the highlight of the bathroom - simply incredible!Stuart, thank you once again for your kind words and excellent feedback. We look forward to having the opportunity to welcome you back to The Resident Covent Garden for another enjoyable stay!

10/10 Eccellente

peggy

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
There are no words adequate enough to describe how amazing this hotel and its staff was. They epitomize hospitality and I will return soon🙏
Soggiorno di 4 notti ad aprile 2024
Risposta di Brendan, Duty Manager, il giorno 28 apr 2024
Dear Peggy,Thank you for choosing us at The Resident Covent Garden for your recent trip to London! I would also like to thank you for taking the time to share your wonderful feedback with us. I am thrilled to see that you had an fantastic experience during your stay!It is amongst our top priorities to provide exceptional service and create memorable experiences for our Residents, and I'm delighted that our team exceeded expectations! I will be sure to share your lovely comments with every member of our team and they will be overjoyed to hear your words.Peggy, we look forward to you returning to London! All of us at The Resident Covent Garden can't wait to host you again for another excellent stay!

10/10 Eccellente

Nataliia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Love 💕
Soggiorno di 2 notti ad aprile 2024
Risposta di Brendan, Duty Manager, il giorno 28 apr 2024
Dear Nataliia,Thank you for choosing The Resident Covent Garden for your recent trip to London and for sharing your perfect rating with us. I am delighted to hear that you had a lovely experience during your stay! I am thrilled to know that you loved your time with us. We hope to be able to welcome you again the next time you return to London for another excellent stay!

8/10 Buono

Darren

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was convenient to all our needs.
Soggiorno di 2 notti ad aprile 2024
Risposta di Tommy - Reception Team, il giorno 20 apr 2024
Dear Darren, thank you for the kind review and feedback. We hope you have enjoyed your stay with us. The hotel is located at the heart of London with plenty of restaurants, theatres, museums, and shopping districts. All within 5 to 20 minutes of walking distance from the hotel. We hope to see you again in the future.

10/10 Eccellente

Elizabeth

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Loved it!
Soggiorno di 2 notti ad aprile 2024
Risposta di Tommy - Reception Team, il giorno 20 apr 2024
Dear Elizabeth, thank you for the kind review and feedback. We hope you have enjoyed your stay with us. As you have noted. The hotel is located at the heart of London with plenty of restaurants, theatres, museums, and shopping districts. All within 5 to 20 minutes of walking distance from the hotel. We hope to see you again in the future.

10/10 Eccellente

Frank

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Fantastic location, staff, and room. It was really quiet, the bed was great, and the shower is great. Would absolutely stay here again.
Soggiorno di 4 notti ad aprile 2024
Risposta di Brendan, Duty Manager, il giorno 9 apr 2024
Dear Frank,Thank you for choosing to stay with us at The Resident Covent Garden for your recent trip to London and for taking the time to share your positive comments with us! I am delighted to see that you had a fantastic experience during your time with us and that you found your overall stay to be excellent.Ensuring a peaceful and comfortable stay for our Residents is any hotel's top priority, and I'm thrilled to see that you found your room to be quiet and the bed comfortable. Despite being in the middle of downtown London, our windows are triple-glazed! As you discovered, even our rooms on the lower levels and facing the street have very little noise coming in from the outside. I also agree that our showers are excellent, I wish I had one in my house! Frank, thank you for your recommendation! We are glad to see that you would return to stay with us the next time you return to London, and we are looking forward to seeing you again soon for another fantastic stay!

10/10 Eccellente

James

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient location to restaurants, coffee shops, sites, underground.
Soggiorno di 4 notti ad aprile 2024
Risposta di Brendan, Duty Manager, il giorno 6 apr 2024
Dear James,Thank you for choosing to stay with us at The Resident Covent Garden for your recent trip to London. We greatly appreciate you taking the time to share your positive feedback! I'm delighted to see that you found our hotel's location to be convenient for exploring the vibrant surroundings of Covent Garden.Being situated in such a central location means that our Residents have easy access to an abundance of restaurants, coffee shops, and popular attractions in the area. Additionally, our proximity to four London Underground stations ensures ease of travel around London, allowing you to make the most of your visit to the city.James, we appreciate your recommendation and would love to see you again the next time your return to London for another excellent stay!

10/10 Eccellente

Olivier

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Bel hôtel, très propre, bien situé. Beaucoup de choses se font à pied, sinon, métro tout près. Un petit frigo et un micro-ondes dans la chambre, c'est apprécié. Une mention pour le personnel professionnel!
Soggiorno di 4 notti a marzo 2024
Risposta di Brendan, Duty Manager, il giorno 5 apr 2024
Cher Olivier,Merci d'avoir séjourné avec nous au Resident Covent Garden et d'avoir pris le temps de partager votre note exceptionnelle et votre expérience positive dans notre hôtel ! Nous sommes ravis d'apprendre que vous avez trouvé le Resident Covent Garden beau, propre et bien situé. C'est merveilleux que vous ayez apprécié la commodité de pouvoir explorer de nombreuses attractions à pied et d'avoir le métro à proximité pour une exploration plus approfondie.Nous sommes heureux que vous ayez trouvé les équipements de votre chambre, tels que le petit réfrigérateur et le four micro-ondes, utiles et appréciés. Fournir ces commodités fait partie de notre engagement à garantir à nos résidents un séjour confortable et pratique.De plus, nous sommes ravis que vous ayez trouvé notre équipe professionnelle. Fournir un service exceptionnel est une priorité absolue pour nous et nous sommes ravis que notre équipe ait dépassé vos attentes.Merci encore pour votre belle critique et nous sommes impatients de vous accueillir à nouveau au Resident Covent Garden dans le futur !

10/10 Eccellente

Neal

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location, staff assistance
Soggiorno di 3 notti a marzo 2024
Risposta di Eva Rodriguez, il giorno 4 apr 2024
Dear Neal,Thank you very much for sharing your thoughts with us!We are thrilled that you have found your location convenient for your plans in London.Hopefully you could enjoy of the many London attractions that are walking distance from our property.Neal, our team appreciates that you have chosen us for your last stay in London and we would love to have the opportunity of welcoming you back!Kindly,Eva RodriguezReception team.

10/10 Eccellente

SHANNON, NOBLESVILLE

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
From the moment we booked, checked in, and enjoyed our stay with The Resident Covent Garden…perfection. The friends (staff) who made our stay unbelievably comfortable and welcoming are the most professional, friendly, and cannot be matched. The location is the best. Covent Garden is the most fun area with so much to do. We will be back!
Soggiorno di 4 notti a marzo 2024
Risposta di Eva Rodriguez, il giorno 4 apr 2024
Dear Shannon,Thank you very much for sharing your your experience with us.We are delighted that you have enjoyed your time with us!! It is lovely to learn that you found our location convenient for your needs and we hope that you have enjoyed of the multiple attractions that we have within walking distance.Our reception team really appreciates your kind words!! We always give our very best to make sure that you have an amazing time.Very looking forward to welcoming you back next time you come to London!!Kindly,Eva Rodriguez.Reception team.

10/10 Eccellente

Daniel, Hialeah

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff at the front dest were so professional and go beyond, we were celebrating my daughter's 15 birthday and they had something special prepared for her in our room. Thank you so much for your kindness.
Soggiorno di 3 notti a marzo 2024
Risposta di Brendan, Duty Manager, il giorno 26 mar 2024
Dear Daniel,Thank you for choosing to celebrate your daughter's quinceañera with us at The Resident Covent Garden, and for taking the time to share your wonderful feedback. I'm thrilled to see that our team provided you with exceptional service and made your daughter's 15th birthday celebration extra special!It warms my heart to know that our efforts to make your stay a special one were appreciated and that we could contribute to making your daughter's birthday memorable. Your kind words will be shared with our entire team as recognition of their professionalism, kindness and hospitality.I'm delighted that you chose to celebrate this special occasion with us, and we hope that your daughter had a fantastic birthday experience. Daniel, the next time you return to London, we hope to be able to see you again for another fantastic stay!

10/10 Eccellente

Olatunde, Richmond

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were great. They catered to our needs with small kids. The location is 2mins away from everything Covent garden has to offer and bus and underground routes.
Soggiorno di 3 notti a marzo 2024
Risposta di Tommy - Reception Team, il giorno 25 mar 2024
Dear Olatunde, thank you for the kind review and feedback. We hope you have enjoyed your stay with us. As you have noted. The hotel is located at the heart of London with plenty of restaurants, theatres, museums, and shopping districts. All within 5 to 20 minutes of walking distance from the hotel. Our team members are knowledgeable of the neighbourhood and are happy to provide recommendations. We hope to see you again for your next future stay.

10/10 Eccellente

Brandon

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was incredibly friendly and helpful with all my questions and concerns. Convenient location to the Strand
Soggiorno di 1 notte a marzo 2024
Risposta di Brendan, Duty Manager, il giorno 19 mar 2024
Dear Brandon,Thank you for choosing to stay with us at The Resident Covent Garden during your recent trip to London! We are delighted to receive your rating and see your positive feedback about your stay.I am heartened to see that you found our team extremely friendly and helpful. One of our top priorities is to provide exceptional service and to ensure that our guests have a comfortable and memorable stay, and I'm delighted to see that we have succeeded in our goal.I am also glad that you found our location convenient, right along The Strand. We are within walking distance of four London Underground stations and many bus stops, allowing our Residents complete access to our bustling city!Brandon, the next time you return to London, we would love to see you again! We look forward to the pleasure of welcoming you back to The Resident Covent Garden for another enjoyable stay.

10/10 Eccellente

Daniel

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location, friendly staff, would highly recommend this hotel.
Soggiorno di 3 notti a marzo 2024
Risposta di Brendan, Duty Manager, il giorno 13 mar 2024
Dear Daniel,Thank you for choosing us at The Resident Covent Garden and for taking the time to share your experience with us! We appreciate your wonderful feedback about your stay.I'm delighted to see that you enjoyed our fantastically-central location and found our lovely team friendly. It warms my heart that you enjoyed your stay with us so much that you would recommend us to others. We are delighted to have met your expectations!Daniel, we look forward to the pleasure of welcoming you back to The Resident Covent Garden for another fantastic stay!

10/10 Eccellente

Kevin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location, hotel was clean and well groomed. The hotel staff were all incredibly friendly and efficient all
Soggiorno di 1 notte a marzo 2024
Risposta di Joel Abaquin, il giorno 8 mar 2024
Dear Kevin,Thank you so much for your review and feedback. We are delighted to know that you have had a fabulous stay at our hotel. As you have mentioned. The Resident Covent Garden is located at the heart of London. There are many restaurants, bars, theatres, attractions, etc. All within 5 to 20 minutes of walking distance from the hotel. Thank you for the positive note on our team members. Our team members are knowledgeable of the neighbourhood and are happy to provide recommendations. We hope to welcome you again for your next future stay.Kind Regards,Joel - Reception Team

10/10 Eccellente

Magda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was an amazing experience! The staff the location Amazing!
Soggiorno di 1 notte a marzo 2024
Risposta di Joel Abaquin, il giorno 8 mar 2024
Dear Magda,Thank you so much for your review and feedback. We are delighted to know that you have had a fabulous stay at our hotel. As you have mentioned. The Resident Covent Garden is located at the heart of London. There are many restaurants, bars, theatres, attractions, etc. All within 5 to 20 minutes of walking distance from the hotel. Thank you for the positive note on our team members. Our team members are knowledgeable of the neighbourhood and are happy to provide recommendations. We hope to welcome you again for your next future stay.Kind Regards,Joel - Reception Team

10/10 Eccellente

Kaori

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
ロンドンの中心地にあり地下鉄やバスもすぐ利用でき立地も最高です。ホテルは清潔で部屋はコンパクトに必要なものヘアドライヤー、電子レンジ、浄水器、アイロンが揃っていて、とても居心地がよかったです。そして何よりもスタッフが親切なこと、到着した時にもらったWelcomeCardが手書きでイラストまで描いてあったのです!感激して持って帰りました。本当におすすめのホテルです!
Soggiorno di 3 notti a febbraio 2024
Risposta di Tommy - Reception Team, il giorno 5 mar 2024
親愛なるKaori、親切なレビューとフィードバックをありがとう。 ホテルの清掃が行き届いており、設備も整っていると感じていただけて大変嬉しく思います。 私たちのハウスキーピングは、お部屋がお客様の標準に保たれるよう常に熱心に取り組んでいます。 ホテル内にはバーやレストランの施設はございません。 近隣にはたくさんのホテルがあり、すべてホテルから徒歩5〜10分以内にあります。 当社のチームメンバーはこの分野に精通しており、推奨事項について喜んでお手伝いいたします。 ただし、地元のコーヒーショップの1つと提携しています。 オプションで朝食をお部屋まで配達するサービスをご利用いただけます。 朝食メニューの注文は到着時に提供されるか、後でリクエストされます。 毎晩18時から19時まではイブニングドリンクもご用意しております。 無料のプロセッコ、赤、白ワインを見逃す人はいません。 窓は三重ガラスになっており、外からの騒音はほとんど遮断されます。 快適にお休みいただけたとのこと、誠にありがとうございます。 ザ レジデント コベント ガーデンにご宿泊いただきありがとうございます。またのお越しをお待ちしております。

10/10 Eccellente

Shani

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I had a wonderful stay at this property. The staff were fabulous and went the extra mile for guests. You can tell that it is under great management and they care about customer service. We loved the free happy hour of bubbles and wine - this was a lovely touch for guests. The hotel felt luxurious on all levels and surprisingly we did not hear any street noise or disturbance. Thank you for a wonderful stay, we will be back.
Soggiorno di 1 notte a febbraio 2024
Risposta di Brendan, Duty Manager, il giorno 2 mar 2024
Dear Shani,Thank you for choosing to stay with us at The Resident Covent Garden and for your perfect rating and your wonderful feedback about your stay!I am heartened to see that you had a fabulous experience with our team and that they went the extra mile for you. Providing exceptional service and ensuring our Residents are cared for are our top priorities, and I'm thrilled that we exceeded your expectations!I'm delighted that you enjoyed our evening drinks where we serve complimentary glasses of wine and prosecco – we agree that it's a lovely touch for our Residents. Your compliments about the hotel feeling luxurious on all levels are truly appreciated by all the team.Shani, I am pleased to see that you plan on returning to stay with us! We look forward to the pleasure of welcoming you back to The Resident Covent Garden for another wonderful stay!

10/10 Eccellente

Svetlana, Vancouver

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like everything about this hotel: location very convenient, room is small, but cozy and comfortable, good amenities and comfortable bed. Staff and service just perfect! I would recommend this hotel to everyone!
Soggiorno di 4 notti a febbraio 2024
Risposta di Brendan, Duty Manager, il giorno 1 mar 2024
Dear Svetlana,Thank you for choosing to stay with us at The Resident Covent Garden! I am delighted to see your wonderful review and excellent rating!I am very pleased to see that you liked everything about The Resident Covent Garden. To know that you found our location very convenient, your room cosy and comfortable and the amenities satisfactory is to know that we have done our job! I'm especially pleased that you had a positive experience with our team and service, and we appreciate your recommendation to your friends and family. Our maintenance team member Oleg enjoyed speaking with you during your stay with us!Svetlana, the next time your return to London, we would love to have the opportunity to host you again! We look forward to welcoming you back to The Resident Covent Garden for another excellent stay!

10/10 Eccellente

Kathryn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a febbraio 2024
Risposta di Brendan, Duty Manager, il giorno 23 feb 2024
Dear Kathryn,Thank you for choosing to stay with us at The Resident Covent Garden for your recent trip to London. I am delighted to see your perfect score. Thank you for letting us know you had a fantastic stay, and we hope to see you again the next time you visit London!

10/10 Eccellente

Catherine

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely staff, rooms , decor, bathrooms, and extremely comfy beds!
Soggiorno di 3 notti a febbraio 2024
Risposta di Brendan, Duty Manager, il giorno 14 feb 2024
Dear Catherine,Thank you for choosing The Resident Covent Garden for your recent trip to London and for your perfect rating! We appreciate your positive feedback about our lovely team, rooms, décor, bathrooms and comfy beds.Ensuring our Residents have a comfortable and enjoyable stay is a top priority for us, and I'm delighted to hear that we met your expectations.Should your travels ever bring you back to our wonderful city, we would be honoured to have the opportunity to welcome you again for another fantastic stay!

10/10 Eccellente

SeongMin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
clean, kind and safe
Soggiorno di 4 notti a febbraio 2024
Risposta di Patricia, il giorno 11 feb 2024
Dear SeongMin,Thank you very much for taking the time to share this great review. I could not be happier to read that you found everything clean and that you felt safe during your stay with us. I do hope we will have the opportunity to welcome you back soon.Kind regards,Patricia

10/10 Eccellente

Keeley

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
.
Soggiorno di 1 notte a febbraio 2024
Risposta di Brendan, Duty Manager, il giorno 10 feb 2024
Dear Keeley, Thank you for staying at The Resident Covent Garden for your recent trip to London and for taking the time to leave us a review! It was a pleasure having you stay with us .The next time you return to London, we are eager to be able to host you again for another wonderful stay!

10/10 Eccellente

KANG

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 8 notti a gennaio 2024
Risposta di Brendan, Duty Manager, il giorno 21 mar 2024
Dear Kang,Thank you for staying with us at The Resident Covent Garden and for taking the time to leave us a excellent rating! It was a delight hosting you for the eight days you stayed with us and we hope to see you again soon!

10/10 Eccellente

ANNETTE M

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Brendan, Duty Manager, il giorno 1 feb 2024
Dear Annette,Thank you for choosing to stay with us at The Resident Covent Garden and taking the time to provide us with a review score!I am delighted to see your excellent rating and am very glad to know you had a fantastic stay with us. Should you return to London, we would love to have the opportunity to host you again!

10/10 Eccellente

Chia-Hao

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
非常好
地點棒,價格公允,態度佳,隔音好,環境乾淨~
Soggiorno di 9 notti a gennaio 2024
Risposta di Tommy - Reception Team, il giorno 30 gen 2024
親愛的 Chia-Hao,感謝您留下精彩的評論。 我們感謝您給我們留下的回饋。 我們很高興得知您在酒店度過了舒適的時光。 我們希望您下次入住我們酒店時再次見到您。

10/10 Eccellente

Helen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastic hotel in the heart of Covent Garden, so perfect location. We stayed in an executive room, which was perfect. Very comfy bed, and pillows. Small bathroom, but with everything you need, and great shower. All seemed very new so not sure if there has been a recent revamp. Great to have good tea and coffee making facilities, and water on tap. Not an issue to me that they don’t do breakfast, as there are so many places nearby. Will definitely stay here again on our next visit to London.
Soggiorno di 2 notti a gennaio 2024
Risposta di Tommy - Reception Team, il giorno 30 gen 2024
Dear Helen, thank you for staying at The Resident Covent Garden and thank you for also leaving us a review of your stay. We are happy that you loved the location as the hotel is located at the heart of London. A hot shower with a good water pressure is always a must to wash away the daily fatigue. Daily evening drinks served between 6pm to 7pm either a glass of prosecco, red or white wine so you do not miss out on it. And of course thank you for enjoying and sleeping comfortably and soundly on the bed. The rooms can be on the smaller side depending on the rooms category and the guest requirements. However, if you are ever in need of more space. Please do not hesitate to get in contact with us for any enquiry you may have. If you are ever confused on how to use the air con control panel. Please do ask for any help that you may need at the reception as we are here to help. Please do come to see us for any breakfast, lunch or dinner recommendations as we are a team that are knowledgeable around the area. Thank you again for your feedback and we hope to make a difference for your future stay.

8/10 Buono

Philip

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Tommy - Reception Team, il giorno 25 gen 2024
Dear Philip, thank you for your rating and staying at The Resident Covent Garden. We hoped that you've had an enjoyable stay with us, and hope to see you again for your next future stay with us.

10/10 Eccellente

Michelle Ruth

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
3rd time staying here very convenient for everything, plenty of places to eat and drink around the hotel. Covenant for tub. Only thing which is not a criticism is the pillows they are feathers and uncomfortable 😞 but don’t let this put you off as the hotel is comfortable, very clean, has a small kitchen with sink microwave fridge kettle staff are very friendly would definitely recommend and will be staying again 👍😀
Soggiorno di 2 notti a gennaio 2024
Risposta di Brendan, Duty Manager, il giorno 23 gen 2024
Dear Michelle,Thank you for, once again, choosing us at The Resident Covent Garden for your recent trip to London and for taking the time to share your positive experience with us. We are delighted to receive your perfect rating and your detailed review.We're delighted to hear that you find our hotel's extremely central location extremely convenient for your needs! As you mentioned, there is an abundance of dining options around - there are hundreds within a five minute walk of our front door! We also have excellent public transport connections, with Leicester Square, Charing Cross, Embankment and Covent Garden stations all located within 7 minutes of our location!With regards to the pillows, I just wanted to let you know that we do have a few other pillow options available to our Residents, including hypoallergenic and foam. The next time you stay with us, please let us know your preference and we will be more than happy to arrange the correct pillows for your room!Michelle, it is truly wonderful to know that you find our hotel comfortable and clean, and that you find the minikitchen available in each room extremely useful. Providing a comfortable and well-appointed environment is a top priority for us, and we're thrilled that you recommend others to stay with us.We look forward to hosting you again, Michelle, for another excellent stay!

8/10 Buono

Neil

Soggiorno di 1 notte a gennaio 2024
Risposta di Tommy, il giorno 16 gen 2024
Dear Neil,Thank you for leaving us a review and staying with us at The Resident Covent Garden. We hope that you have enjoyed your stay with us. If you are ever in need of any help. Please do come to see us, as we are here to help. We also hope to make a difference for your next future stay.Kind regards,Tommy - Reception Team

10/10 Eccellente

Josip

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very convenient location and really appreciated the early check in and check out as an Expedia VIP
Soggiorno di 2 notti a gennaio 2024
Risposta di Tommy, il giorno 16 gen 2024
Dear Josip,Thank you for leaving us a review and staying with us at The Resident Covent Garden. We are glad that you liked the location. Which is one of the good points to stay at, as we are located at the heart of London, surrounded with museums, theatres and restaurants attraction around. We hope to see you again for your next future stay.Kind regards,Tommy - Reception Team

10/10 Eccellente

Matthew

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Helpful staff
Soggiorno di 6 notti a dicembre 2023
Risposta di Tommy, il giorno 8 gen 2024
Dear Matthew,Thank you for staying with us at The Resident Covent Garden and thank you for also leaving us a great review. We hope we were able to meet your expectations and also hope to make a difference for your next future stay. Thank you for the kind message to our team.Kind regards,Tommy - Reception Team

10/10 Eccellente

HO

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Front desk staff was friendly and helpful, our family celebrated our New year. we enjoyed the stayed here
Soggiorno di 3 notti a dicembre 2023
Risposta di Tommy, il giorno 16 gen 2024
Dear Ho,Thank you for leaving us a review and staying with us at The Resident Covent Garden. We are glad that you have had an enjoyable stay with us, and thank you for your kind words to our team members as well. We hope that you have had a good new year, and also hope to see you again for your next future stay.Kind regards,Tommy - Reception Team