Wilde Studio Twin | Biancheria da letto di alta qualità, minibar, cassaforte in camera

Recensioni per Wilde Aparthotels, London, Covent Garden

4 out of 5
Wilde Aparthotels, London, Covent Garden
11 Adam Street, London, England

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 632 su 997 recensioni" "
Valutazione di 8 - Buono. 262 su 997 recensioni" "
Valutazione di 6 - Soddisfacente. 66 su 997 recensioni" "
Valutazione di 4 - Scarso. 20 su 997 recensioni" "
Valutazione di 2 - Terribile. 17 su 997 recensioni" "

9,2/10

Pulizia

9,2/10

Personale e servizio

8,8/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Mario

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 3 notti a maggio 2020
Risposta di Savio Colaco, il giorno 12 gen 2022
Dear Mario, Very warm greetings from The Wilde Aparthotel in London. On behalf of the entire team at the Wilde Aparthotel, I extend you a very warm welcome. First I would like to thank you for staying with us and sharing your review. Comments such as yours are vital for our success. I will ensure this is passed on to the team. I hope to have the pleasure of welcoming you back again very soon. With my very best regards, Guest relation manager

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Personale eccezionale e posizione invidiabile. Servizio inesistente (no pulizie x 4 notti!!!) e prezzo davvero eccessivo per uno scantinato senza finestre. Se scoppia un incendio siete morti in automatico
Soggiorno di 4 notti a dicembre 2019
Risposta di Christian Amato Wilde reception supervisor., il giorno 9 gen 2020
Caro cliente, Grazie per il tuo feedback. Siamo lieti di sapere che la nostra posizione e il nostro team hanno soddisfatto le sue aspettative. Per quanto riguarda le sue preoccupazioni sulla sicurezza nelle stanze al piano inferiore (senza finestra), vorremmo assicurarla che abbiamo delle procedure di evacuazione e un'uscita antincendio al piano inferiore e le camere sono sicure come quelle nei piani superiori. Una volta ancora grazie mille per la sua permanenza in Wilde, cordiali saluti.

10/10 Eccellente

Nelson

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ottima struttura vicino a Covent garden. Camere funzionali, posizione ottima e staff molto disponibile. Consigliato!
Soggiorno di 2 notti a dicembre 2019
Risposta di Elizabeth, il giorno 18 dic 2019
Dear Guest, Thank you for choosing Wilde Aparthotels for your recent stay in London, and for writing such an amazing review for us. We are delight to read that you enjoyed the time you spend with us and that everything, including our location and our staff made your stay memorable. We hope we will be able to welcome you in Wilde again, to make new extraordinary memories. Best Wishes Elizabeth Wilde team

8/10 Buono

Viaggiatore verificato

Soggiorno di 2 notti a gennaio 2019
Risposta di King E, il giorno 28 gen 2019
Dear Guest, Thank you for your review of Wilde Aparthotel following your stay with us. We are delighted that you had such a great time in London, and everything, from our location to the team at the Wilde played such a huge part in making your stay such a memorable one. Kind regards, We hope to welcome you back to The Wilde Aparthotel. King E Night Manager.

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Struttura perfetta in zona centrale abbiamo apprezzato soprattutto la comunicazione con il personale della reception in particolare Christian che si è occupato di ogni esigenza. Perfetto
Soggiorno di 6 notti a dicembre 2018
Risposta di Gabriela, il giorno 10 gen 2019
Dear Guest, Thank you for sharing your great review with us. We are thrilled to read you enjoyed so many aspects of your stay and the team delivered both friendly and efficient service. We are really grateful for your comments and look forward to welcoming you back again very soon.

8/10 Buono

Ilaria, Roma

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Appartamento consigliato per brevi soggiorni
Mi sono trovata molto bene, la struttura è nuovissima e le soluzioni "salva spazio" che hanno ideato sono davvero pratiche. Devo tuttavia consigliare il soggiorno per brevi periodi perché se ci sono molti bagagli le cose diventano difficili: lo spazio è ridottissimo e non c'è un armadio, solo uno spazio accanto al lavabo per appendere 2-3 stampelle, il resto va tutto nei contenitori sotto al letto. Io sono rimasta per due settimane (vacanza + qualche appuntamento di lavoro) e quindi avevo con me diversi cambi, ho dovuto un po' adattarmi e sistemare tutto come meglio potevo. Per il resto, lo staff è gentilissimo e sempre pronto a dare una mano.
Soggiorno di 15 notti ad agosto 2018
Risposta di Wilde Team, il giorno 28 ago 2018
Gentile Ilaria, La ringraziamo per la sua ottima recensione. Prendiamo nota dei suoi consigli riguardanti lo spazio disponibile nelle stanze. Speriamo di rivederla presto. Distinti Saluti Wilde Team Michele

8/10 Buono

maria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno a Londra nel quartiere dei teatri🎭
Posizione ottima, struttura nuova ma con spazi ristretti anche se dotati di confort..... personale giovane e gentilissimo, tuttavia pur avendo prenotato e pagato per la stanza di categoria superiore mi hanno dato quella più piccola. L’ Ho fatto notare ma poiché il check-in viene fatto dal cliente in base alle assegnazioni elaborate dal sistema non e’ stato possibile modificare nulla.
Soggiorno di 3 notti a luglio 2018
Risposta di Wilde Team, il giorno 6 ago 2018
Dear Maria, Thank you for your review and feedback. We are really glad you had an excellent stay and we take good note of your comment. We hope to see you soon. Kind Regards

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Posizione centralissima, comoda alle principali attrazioni raggiungibili a piedi. La struttura è nuova, moderna e le stanze/appartamenti sono arredate con gusto. Gli spazi sono molto piccoli ma non manca nulla.
Soggiorno di 5 notti ad aprile 2018
Risposta di Wilde Team, il giorno 28 apr 2018
Gentile Cliente, la ringrazio molto per la sua recensione. Siamo molto felice che il suo soggiorno e' stato eccelente. Distinti Saluti, Michele

10/10 Eccellente

Mickel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was a compact room, but sufficient and comfortable
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Chloe

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really nice conveniences in the room. Excellent to have a mini kitchen, toaster and kettle. The views from my room were beautiful
Soggiorno di 4 notti ad aprile 2024
Risposta di Lakshay Khurana, il giorno 22 apr 2024
Dear Chloe,Thank you for your wonderful review! We're delighted to hear that you enjoyed the conveniences in your room and the beautiful views.Warm regards,Lakshay KhuranaGuests Services Manager

10/10 Eccellente

Marc

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Absolutely amazing stay over the staff can’t do enough for you blew me away tbh with the service they provided if you are looking for accommodation in price and location don’t look any further kind regards mark
Soggiorno di 1 notte ad aprile 2024
Risposta di Lakshay Khurana, il giorno 22 apr 2024
Dear Marc,Thank you for your fantastic review! We're thrilled to hear that you had an absolutely amazing stay with us and that our staff provided exceptional service. Your kind words mean the world to us.Warm regards,Lakshay khuranaGuest Services Manager

6/10 Soddisfacente

Eladio

Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Katie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
First time staying at a Wilde property and thoroughly enjoyed it. The room was spotless and had great amenities, even if the lighting/blinds etc took a bit of working out (even as a tech-savvy millennial!). My only disappointment is that when booking a twin room, the two single beds were pushed together so it still felt like a double - this may just have been the room we stayed in though. It also meant to access the farthest bed you had to climb up onto the raised platform that the beds were on, or climb across the other bed - fine for me, but not so much for my 70 year old Mum! Great location for visiting the theatre, close to Covent Garden and easy access to everything you need. Thanks for a lovely stay!
Soggiorno di 1 notte a marzo 2024
Risposta di Lakshay Khurana, il giorno 11 apr 2024
Dear Katie,We're delighted to hear that you enjoyed your first stay at a Wilde property! It's wonderful to know that you found your room spotless with great amenities, although we apologise for any inconvenience with the lighting and blinds. Regarding the twin beds, we appreciate your feedback and will take it into consideration for future improvements. We're glad to hear that our location was convenient for your theater visit and exploration of Covent Garden. Thank you for choosing us, and we hope to welcome you and your mum back for another lovely stay soon!Regards,Lakshay KhuranaGuest Services Manager

10/10 Eccellente

Jennifer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Lakshay Khurana, il giorno 11 apr 2024
Dear Jennifer,Thank you for taking the time to leave us a 5-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us.Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

10/10 Eccellente

Jenna

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean, friendly staff. Rooms are on the smaller side, but we did not spend much time in the room. Very walkable!
Soggiorno di 2 notti ad aprile 2024
Risposta di Lakshay Khurana, il giorno 7 apr 2024
Dear Jenna,Thank you for your feedback! We're glad to hear that you found our hotel clean with friendly staff. While our rooms may be on the smaller side, we're pleased that it didn't impact your overall experience. We appreciate your understanding and hope you had a wonderful time exploring the walkable area. We look forward to welcoming you back!Best regards,Lakshay khuranaGuest Services

8/10 Buono

Stella

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff were very friendly and attentive. It was a bit of a surprise on how small the unit was. It was hard to have two people in the unit but the stay was very good overall. The street where the property is located is very quiet and clean but if you walk to the corner of the main street it is very dirty and not always safe in the evening.
Soggiorno di 7 notti a marzo 2024
Risposta di Lakshay Khurana, il giorno 27 mar 2024
Dear Stella,We're pleased to hear that you found our staff friendly and attentive during your stay. We apologise for any inconvenience regarding the size of the unit. However, we're glad that overall your stay was very good. Thank you for your feedback about the surrounding area; we'll take this into consideration to ensure a better experience for our guests. We hope to welcome you back again soon!Best regards,Lakshay KhuranaGuest Services Manager

10/10 Eccellente

David, Banff

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location. Compact rooms but that’s all you need when you’re only just sleeping.
Soggiorno di 2 notti a marzo 2024
Risposta di Lakshay Khurana, il giorno 20 mar 2024
Dear David,Thank you for your feedback! We're glad you enjoyed our great location. Our compact rooms are designed to provide a comfortable sleep experience without unnecessary frills. We hope to welcome you back soon!Best regards,Lakshay KhuranaGuest Services Manager

10/10 Eccellente

Paul

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel that is easy to find and suited out needs for our visit to London.
Soggiorno di 1 notte a febbraio 2024
Risposta di Lakshay Khurana, il giorno 22 feb 2024
Dear Paul,Thank you for your positive review! We're glad to hear that our hotel met your needs and that you found it easy to locate. We hope to welcome you back for another visit soon!Best Regards,Lakshay KhuranaGuest Services Manager

8/10 Buono

Rodrigo

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti a febbraio 2024
Risposta di Lakshay Khurana, il giorno 16 feb 2024
Dear Rodrigo,Thank you for taking the time to leave us a 4-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us.Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Great!
Our experience was great. We arrived early and they let us leave our luggage with them while we went out to explore a bit. We were also able to check in early as well. The staff was always very friendly and they were available if we needed anything. The room was clean! Perfect location, very close to shopping and main tourist attractions.
Soggiorno di 2 notti a gennaio 2024
Risposta di Lakshay Khurana, il giorno 31 gen 2024
Dear Guests,We're delighted to have contributed to your positive experience in London! It's wonderful to hear that our early check-in and luggage service met your needs, and we appreciate your kind words about our friendly staff and central location. If your future travels bring you back to London, we'd love to host you again. Safe travels and thank you for choosing us!Best Regards,Lakshay KhuranaGuest Services Manager

4/10 Scarso

Conrad

Non mi è piaciuto: Personale e servizio e comfort della camera
Bottle of cheese
Very cramped room, no surfaces or hanging space for clothes. No soap, even after requesting some. Bottle of cheese in fridge masquerading as complimentary milk
Soggiorno di 1 notte a gennaio 2024
Risposta di Lakshay Khurana, il giorno 10 feb 2024
Dear Conrad,We're truly sorry to hear about your experience. Your feedback is valuable to us, and we apologise for the inconvenience you encountered. We'll address the issues you've mentioned to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.Best Regards,Lakshay KhuranaGuest Services Manager

10/10 Eccellente

Cherry Rose

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Lakshay Khurana, il giorno 31 gen 2024
Dear Cherry Rose,Thank you for taking the time to leave us a 5-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us.Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

8/10 Buono

su ah

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy place to stay
Soggiorno di 4 notti a gennaio 2024
Risposta di Lakshay Khurana, il giorno 19 gen 2024
Dear Su,Thank you for your review! We're glad you found our place easy for your stay. We hope to welcome you back soon.Best regards,Lakshay KhuranaGuest Services Manager

10/10 Eccellente

Charlotte

Soggiorno di 1 notte a gennaio 2024
Risposta di Lakshay Khurana, il giorno 11 gen 2024
Dear Charlotte, Thank you for taking the time to leave us a 5-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us.Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

10/10 Eccellente

Jacqueline

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Small but perfectly formed
Lovely studio room, small but perfectly formed, the location was great, a few minutes walk to Trafalgar Square and covent garden with all amenities on the doorstep. Room was clean and modern, bed was very comfortable, will definitely book again
Soggiorno di 3 notti a dicembre 2023
Risposta di Lakshay Khurana, il giorno 11 gen 2024
Dear Jacqueline,Thank you for your lovely review! We're delighted to hear that you enjoyed your stay in our studio room and found it small but perfectly formed. It's great to know that the location suited your needs, with Trafalgar Square and Covent Garden just a few minutes away. We look forward to welcoming you back for another comfortable and enjoyable stay.Best regards,Lakshay KhuranaGuest Services Manager

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing Location - Cozy but Comfortable
Amazing location - less than a 5 minute walk to three tube stations. The rooms are on the smaller side but totally fine for a couple. We really enjoyed our experience and will plan to stay again next time we plan to see a show on the west end
Soggiorno di 10 notti a dicembre 2023
Risposta di Lakshay Khurana, il giorno 8 gen 2024
Dear Michael,Thank you for choosing to stay with us and for sharing your positive experience. We're delighted to hear that you enjoyed our amazing location and that the room size was suitable for your needs. We look forward to welcoming you back on your next visit to the West End.Best Regards,Lakshay KhuranaGuest Services Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great location + feel to apartment, small flaws
Overall lovely apartment, although slightly worn down in some areas - shampoo dispenser not working, only a tiny tiny bottle of conditioner given as standard for multi-night stay for 2 people (have to request for more), shower plug loose in the shower. Lovely feel to the building and lovely check in service. Unfortunately we requested for late check out in advance (paid) but still awoken by multiple times knocking on door from 11:05am so was unable to get the sleep we wanted from the late check out. Great location as expected.
Soggiorno di 2 notti a dicembre 2023
Risposta di Lakshay Khurana, il giorno 1 gen 2024
Dear Guests,Thank you for sharing your feedback. We're delighted you enjoyed the overall experience. Apologies for the issues you encountered; we'll address them promptly. We appreciate your understanding and hope to welcome you back soon.Best Regards,Lakshay KhuranaGuest Services Manager

2/10 Terribile

Donna

Viaggio di coppia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
This was the worst hotel experience ever!!! 350. A night and I would need to pay another 16.00 a night to clean my room? Booked 3 months in advance never told until the day before so I could pay for upgrades. They should be ashamed!! Bait and switch!!! The room so tiny had to crawl over a sleep up person to use the rest room. Reception should tell people they need to use there key card in the elevator. We took a ride up and down and also through our four days had to tell four other groups!! And I have stayed in many hotels all over the world in other apartments hotel. Never had such a horrible experience. Last but not least 2 people for for days I get four coffees. Should we share? Asked for more gave me two had to tell to get what was needed.
Soggiorno di 4 notti a dicembre 2023

10/10 Eccellente

Goodness

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The room was lovely with smart features but No window and it was pretty small. Also disappointed that there was no complimentary breakfast after paying 287£ a night
Soggiorno di 1 notte a dicembre 2023
Risposta di Lakshay Khurana, il giorno 30 dic 2023
Dear Goodness,Thank you for your feedback! We're glad to hear that you found the room lovely with smart features. We understand your concern about the size and the absence of a window, and we appreciate your input. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even more enjoyable experience.Best regards,Lakshay KhuranaGuest Services Manager

10/10 Eccellente

Nayeong

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Lakshay Khurana, il giorno 30 dic 2023
Dear Nayeong,Thank you for taking the time to leave us a 5-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us.Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Erinomainen hotelli
Erinomainen hotelli hyvällä sijainnilla. Huone on pieni, mutta toimiva. Vuode sopivan napakka, tyynyjä voi vaihtaa jos tarvis. Minikeittiössä kaikki, mitä voi tarvita. Palvelu ystävällistä ja tehokasta. Sijainti erinomainen lähellä teattereita, nähtävyyksiä ja ostoskatuja, ja yleisillä pääsee moneen suuntaan.
Soggiorno di 3 notti a dicembre 2023
Risposta di Lakshay Khurana, il giorno 21 dic 2023
Dear Guests,Thank you for your kind words! We're thrilled to hear that you found our hotel excellent with a functional room, well-equipped kitchenette, and friendly, efficient service. It's wonderful that our location served you well, providing easy access to theaters, attractions, shopping streets, and public transport. We appreciate your feedback and hope to welcome you back for another excellent stay!Best regards,Lakshay KhuranaGuest Services Manager

10/10 Eccellente

Julie

Soggiorno di 2 notti a dicembre 2023
Risposta di Lakshay Khurana, il giorno 21 dic 2023
Dear Julie,Thank you for taking the time to leave us a 5-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us.Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Lakshay Khurana, il giorno 9 dic 2023
Dear Guests,Thank you for your rating! While we appreciate your feedback, we're always striving for a 10/10 experience. Your insights are valuable, and we'll use them to enhance our services for your next visit. We look forward to the opportunity to exceed your expectations in the future.Best Regards,Lakshay KhuranaGuest Services Manager

10/10 Eccellente

Cathy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Lakshay Khurana, il giorno 7 dic 2023
Dear Cathy,Thank you for taking the time to leave us a 5-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us.Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

10/10 Eccellente

Helgi

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Well-located hotel
It is a very well-located hotel in the heart of London. I had a small comment which was fixed as quickly as they could and it was done well I would like to thank the hotel for that and the wine they sent us. I will come back to this hotel.
Soggiorno di 3 notti a novembre 2023
Risposta di Lakshay Khurana, il giorno 7 dic 2023
Dear Helgi,Thank you for your kind words! We're pleased to hear that you enjoyed the central location of our hotel. We appreciate your understanding regarding the small comment, and we're glad we could address it promptly to your satisfaction. It was our pleasure to send you a token of appreciation with the wine. We look forward to welcoming you back on your next visit to London!Regards,Lakshay KhuranaGuest Services Manager

10/10 Eccellente

James

Soggiorno di 1 notte a novembre 2023
Risposta di Lakshay Khurana, il giorno 30 dic 2023
Dear James,Thank you for taking the time to leave us a 5-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us.Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

10/10 Eccellente

Jennifer

Soggiorno di 4 notti a novembre 2023
Risposta di Lakshay Khurana, il giorno 23 nov 2023
Dear Jennifer,Thank you for taking the time to leave us a 5-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us. Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

10/10 Eccellente

Kim

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a novembre 2023
Risposta di Lakshay Khurana, il giorno 22 nov 2023
Dear Kim,Thank you for taking the time to leave us a 5-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us. Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

10/10 Eccellente

Mike

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good location and very friendly staff 😃
Soggiorno di 3 notti a novembre 2023
Risposta di Lakshay Khurana, il giorno 22 nov 2023
Dear Mike,We appreciate your kind words about our good location and friendly staff! It's wonderful to know you had a positive experience during your stay with us.Should your travels bring you back to London, we'd be delighted to host you again.Best regards,Lakshay KhuranaGuest Services Manager

10/10 Eccellente

Andrew

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Small but perfectly formed. Great welcome on arrival, easy check in, clean and functional room. Being underground with no window wasn’t as bad as I expected. Would thoroughly recommend and good value
Soggiorno di 2 notti a novembre 2023
Risposta di Lakshay Khurana, il giorno 16 nov 2023
Dear Andrew,Thank you for choosing to stay with us and for taking the time to share your experience! We're thrilled to hear that you enjoyed a great welcome, easy check-in, and found our underground room clean and functional. Your recommendation means a lot to us, and we appreciate your positive feedback. If your travels bring you back to the area, we'd love to host you again.Warm regards,Lakshay KhuranaGuest Services Manager

2/10 Terribile

Caio

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Terrible place, first and last time
Terrible place. Probably because I got a cheaper room (only available) they put me in the basement with no windows. It was hard to find the way back to reception which led me to an under construction stairway. If you are planning to stay here to be able to walk around the city, make sure to plan well since the elevators are occupied all day by cleaning staff. Morning, afternoon, night, doesn’t matter. I spent almost 25 minutes waiting for an elevator at one point since the staff was cleaning in the morning.
Soggiorno di 7 notti a novembre 2023
Risposta di Lakshay Khurana, il giorno 16 nov 2023
Dear Caio,I sincerely apologise for the challenges you experienced during your stay with us. Your feedback is important, and I'm sorry to hear about the inconveniences you faced with the room location and elevator access. We strive to provide a positive experience for all our guests, and it's clear we fell short in your case. Please know that your comments will be shared with our team for immediate improvement. If there's anything specific you'd like us to address, feel free to let us know. We appreciate your understanding and hope to have another opportunity to better serve you in the future.Best regards,Lakshay KhuranaGuest Services Manager

10/10 Eccellente

Kira

Soggiorno di 2 notti a novembre 2023
Risposta di Lakshay Khurana, il giorno 4 dic 2023
Dear Kira,Thank you for taking the time to leave us a 5-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us.Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

10/10 Eccellente

Yeonghun

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a novembre 2023
Risposta di Lakshay Khurana, il giorno 9 nov 2023
Dear Yeonghun,Thank you for taking the time to leave us an awesome review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us. Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

8/10 Buono

Song hyun

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Lakshay Khurana, il giorno 9 nov 2023
Dear Song Hyun,Thank you for taking the time to leave us an awesome review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us. Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

10/10 Eccellente

Sandra

Soggiorno di 1 notte a novembre 2023
Risposta di Lakshay Khurana, il giorno 8 nov 2023
Dear Sandra,Thank you for taking the time to leave us an excellent review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us. Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

10/10 Eccellente

Polly

Soggiorno di 1 notte a novembre 2023
Risposta di Lakshay Khurana, il giorno 8 nov 2023
Dear Polly,Thank you for taking the time to leave us an excellent review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us. Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

10/10 Eccellente

Wilhelmina

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastic staff with excellent customer service, clean room with complementary tea, coffee, water and snacks. Comfy bed.
Soggiorno di 1 notte a novembre 2023
Risposta di Lakshay Khurana, il giorno 8 nov 2023
Dear Wilhelmina,Thank you for taking the time to share your experience. We're delighted to hear you enjoyed our fantastic staff, excellent customer service, and the clean, comfy room. We hope to welcome you back for another wonderful stay.Best regards,Lakshay KhuranaGuest Services Manager

10/10 Eccellente

Joyce

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was a great location. The room was very small. The staff was excellent. Did I mention the room was tiny? The facility was very clean. Did I tell you the room was tiny?? When the laundry service lost my travel pillowcase the staff tried to find a new one but could not. Did I mention how small the room was? Overall I would definitely stay here again. Just know the room is minuscule for Americans. The location and staff make up for the size of the room.
Risposta di Lakshay Khurana, il giorno 4 nov 2023
Dear Joyce,Thank you for your review. We're glad you enjoyed our great location and excellent staff. We understand the room size might not be what you're used to, but we appreciate your understanding. We hope to welcome you back in the future.Best regards,Lakshay KhuranaGuest Services Manager

8/10 Buono

hyounkon

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
가성비가 좋은 호텔입니다.
숙소의 위치가 사기급으로 좋음 주방시설을 갖추고 있으나 좁고 위생상태가 좋지 못하여 이용하기에는 조금 불편했습니다. 그 외 시설은 깨끗한 편으로 비용 생각하면 괜찮은 호텔입니다.
Soggiorno di 4 notti a ottobre 2023
Risposta di Lakshay Khurana, il giorno 28 ott 2023
Dear Hyounkon,Thank you for taking the time to share your feedback. We appreciate your positive comments about our location and the cleanliness of our facilities. We apologize for any inconvenience you experienced with the kitchen facilities and sanitation. Your feedback is valuable to us, and we will work to address these issues to improve the overall guest experience. We hope to have the opportunity to welcome you back in the future and provide a more comfortable stay.Best Regards,Lakshay KhuranaGuest Services Manager

6/10 Soddisfacente

Fadila

Viaggio di coppia
Non mi è piaciuto: Pulizia e servizi
Much smaller room than expected, also there was hair in the bed so we had them to change the sheets (still hair in bed even after changing sheets! But at that point we just dealt with it…) the hallway and elevator smelled extremely musty at times like bad body odor! Definitely wouldn’t stay here again… only positive is the location.
Soggiorno di 3 notti a ottobre 2023
Risposta di Lakshay Khurana, il giorno 28 ott 2023
Dear Fadila,Thank you for sharing your feedback. We apologise for the issues you encountered during your stay. Cleanliness and guest comfort are a top priority for us, and we're disappointed to hear that we fell short in this regard. Your comments will be shared with our housekeeping and maintenance teams to ensure these issues are addressed promptly. We appreciate your positive note about our location, and we hope you might reconsider staying with us in the future, where we can provide a better experience. Your feedback helps us improve, and we're committed to delivering a more enjoyable stay for all our guests.Best Regards,Lakshay KhuranaGuest Services Manager