2/10 Terribile
Clare
Viaggio di lavoro
25 lug 2025
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e servizi
Do not stay in room number one one two seven. There was a random door from the bathroom going, well, who knows where.
It looks like a cupboard door but when I arrived there were people on the other side of the door and music was playing. I complained to staff and was told there wasn’t a door from my bathroom. I showed the staff member a picture. They then agreed that there was indeed a door and conceded that it went to advertising space and no one was there. Which wasn’t true. I filmed it! Through the keyhole.
As a solo female traveller it was unnerving and I slept with the bathroom door locked - because you can lock the bathroom door from the bedroom side. And with my case pushed up against it.
Even more curious, the evening porter told me lots of people have complained about this room and the Narnia door, so it’s odd they denied it even existed.
I shared all my pictures with the hotel but they never replied and charged me an additional £30 for the room without explanation. I am waiting to hear back from them on that one too…
Clare
Soggiorno di 1 notte a luglio 2025