Hotel vicino a Collina Los Naranjos - Juayua

“This place is charming to look at….not great for sleeping. The arrangement here is bizarre. As a guest you have to walk through the front shop to get out which means that over night you are locked in. Not a fan of not being able to come and go. Practical things like WiFi did not work the lamp in our room did not work (we traded out the bulb) and the bathroom had not been cleaned. The noise during sleeping hours was the worst we experienced the entire trip. As the hostel is right on the main...

“The property is beautiful, the cabin is well maintained, the weather was pleasant, and the staff was attentive and friendly.”

“When we arrived the front desk told us that the Expedía credit card was rejected, blaming Expedía. I insisted that I the room was already paid. Also the service was poor, they made us wait long for breakfast. I think that to minimize cost management has changed, but for the worse. The building is nice but front desk and people managing are not well trained. ”

“Spa was good but the rest cant say much got scammed by the pictures and receptionist ”

“Staff are amazing people. Great vibes. We were able to rent jet skis. The food is fresh and they have complementary breakfast. We stayed in the room that is on top of the water, if you get sea sick don’t get this room. It was beautiful experience. The view was great. You can swim in the lake or you can swim in their pool. ”

“Pésimo servicio, nadie llegó a abrir y entregar el lugar!! La habitación y baño está llena de cabellos de mujer; la ducha un saco. Lo peor que he rentado ”

“Sres. de Expedia, quiero aclarar que yo no hice uso de dichas instalaciones del Hostal Casa Luna, debido a que no había habitaciones diaponibles que contaran con baño por lo tanto CANCELE la reservación en el establecimiento por recomendación y sugerencia la Sra. Claudia Calderón, encargada del hostal, lo que deja claro que no me hospedé en dicho lugar Casa Luna, luego me marché. Espero que Uds. hagan las correspondientes gestiones para revertir el cobro del pago que hice por medio de tarjeta...

“A true gem tucked away. Clean, updated rooms with cozy amenities. Friendly staff helped us with in town suggestions and booking local tours/transportation. Breakfast is included with numerous tasty options so don't miss out while overlooking a volcano in the distant. ”

“Loved our stay! It was so relaxing and the ambiance was perfect to disconnect. I did not want to leave - the staff is absolutely amazing!!! ”

“Saying they get ”