Hotel vicino a Lotte Mall Tay Ho - Hanoi

“Good”

“Everything about this property was amazing! This was a last-minute booking made under stressful circumstances, and it immediately gave me peace of mind. After leaving another property early in the morning, I arrived around 9AM and was warmly welcomed by Flower and her staff. Although I knew it was much earlier than the standard check-in time and didn’t expect my room to be ready, they went above and beyond by allowing us to enjoy breakfast at no charge while we waited. What truly made our stay...

“The apartment is great for the price you pay. Just a heads up, you must walk down an alleyway that only is walkable or for scooter use. Keep that in mind when searching, a grab or coming in and out at night. I felt safe, the receptionist was a little cut and dry when giving directions for check-in. After travel all day, that could be a little frustrating. There's an AMAZING mall with everything you could think of within walking distance. Tons of stores, food etc. I would stay again!”

“Was a great place just needed a lil elbow grease due to not being rented out..We couldn't get a hold of the cleaning crew due to it being a Holiday but all in all we managed to take care of the little things to make our stay more enjoyable secured place with gate code ”

“The villa was very nice and comfortable. The staff is extremely kind on every occasion and always ready to fulfill our requests. In particolare Khoan Phan Kelsey, il direttore, è stato di una gentilezza e professionalità fuori dal comune. Non possiamo che ringraziarli. ”

“The room is small and one of the staff members was extremely rude. Two 250 mL water bottles were provided for a day for 2 members. The breakfast options were also very limited. Would not recommend to foreigners, since the staff was especially rude to us. ”

“Huone oli ok, äänieristystä ei ollut. Aamiainen ok. Siisteydessä pieniä puutteita. Henkilökunta oli erinomainen. ”

“Good spot”

“Tutto ok”

“Quite new structure in West lake area with confortable and silent room. I stay in a deluxe apartment fully equipped with all comfort and high quality appliances. Aside for a little misunderstanding the hotel provide me a great service and I have to thanks all the staff for their kindness and professionality. Recommended ”

“Leider war das Zimmer sehr unhygienisch.. Haare und urinflecken waren im Badezimmer vorzufinden.”

“Wonderful! Staff was great- especially Ricardo (restaurant), front desk, and housekeeping. They all made my stay a wonderful experience!”