Hotel vicino a Lotte Mall Tay Ho - Hanoi

“Clean room, professional staff”

“Clean room, good breakfast, and friendly staff. Will definitely stay again.”

“Easy to find. It is off the main road and onto alley way. You can access short cuts from multiple side streets. Place is immaculate clean tidy has everything you need. Close to cafes, minimart some restaurants. Things to note….when you book you need to contact them. Don’t wait for instructions to be sent to you. Contact through whats app. Because there is a gate and to get in then there is a code and to enter your room is different code and to get out of the gate is another code. You get the...

“Great location close to west lake, wonderful way to stay im Hanoi. We felt close to the life of the city, all the amenities and not in the middle of the tourism chaos of the french quarter. Apartment was perfect and clean, lots of space. The security man was very sweet and helpful and always around to say hi ”

“Many good thing as about this hotel. The staff are the best from anywhere we have stayed in southeast asia. Specially Flower and Jasmine. There were plenty of sitting areas. The pool looked good but it waa too cold to use. We arrived late and the kitchen waa closed but the cook offered to make pizza for us. The grab was very cheap to old town. The food was good and inexpensive. roomsspacioua and ”

“The room was excellent for the price, and even had the small balcony (where most space was taken by laundry machine). I enjoyed my stay, it was very relaxing. I was a bit confused if I will find this property, but there is a sign for the property in the main street and just walk to the end of street and you will find it. Didn't see any staff when checking in, but there was my keycard with my name at the front desk waiting for me, so it was easy though little bit weird way to check in. Also I...

“As someone working remotely full-time, I really appreciated how home-like this place is. Washing machine, drying area, full kitchen, and plenty of light. Much more practical than most hotels I stayed in Hanoi. ”

“My wife and I enjoyed our stay at this location. Very quiet and peaceful area which allows for a peaceful and relaxing evening. I was very impressed with the contactless checkin. Everything was communicated clearly through text by staff which made the checking in process very smooth. We loved how the place had your very own washer/dryer set up as this allowed us to donour own laundry without having to pay antyhing for it. Detergent was also provided which was very convenient for us. My only...

“Good place to stay. The price is really good for the space you get. I extended my stay.”

“Great hotel value for money ”

“新しいためかとても清潔で、部屋にレンジと洗濯機がついていて最高に快適でした。フロントの方もとっても親切でした。次回ハノイに来ることがあったらまた必ずここを選びます。 ネックはシャワーの水圧が弱いところと、旧市街からまあまあ離れていること（タクシーで20分程度、Grabで600円近くかかります）でもとっても静かです。”

“The villa was very nice and comfortable. The staff is extremely kind on every occasion and always ready to fulfill our requests. In particolare Khoan Phan Kelsey, il direttore, è stato di una gentilezza e professionalità fuori dal comune. Non possiamo che ringraziarli. ”

“いつも本当に親切にして下さり感謝しております。”

“Very awesome experience staying here. Wish i booked a few mire days as the place was quite elegant. Definitely recommend staying here. Good value for price ”

“This was very good! The room is very big and clean, and looks exactly as good as it does in the photos. It is very well equipped and I loved that I could do laundry and cook. There are several restaurants and bars around close by. ”

“Esperienza bellissima che rifaro a breve con I miei famigliari.Personale molto professionale e disponibile.Eccellente coniscenza dell Inglese e della citta, mi sono davvero curato come ogni cliente dovrebbe sentirsi in un albergo a cinque stele.Grande confort cibo eccellente, in poche parole al di sopra delle mie aspettative.”

“The place is charming and clean”

“This time no noise from the gym facility so everything was ok. I tried to shut off the air conditioning at night however the control panel qas unresponsive. I had to switch off the electrical power of the room that is not so good if you need light at night. Bed linen could be improved. Restaurant on the top floor has a very limited number of available dishes. However the price is ok”

“Very clean ”

“Quite new structure in West lake area with confortable and silent room. I stay in a deluxe apartment fully equipped with all comfort and high quality appliances. Aside for a little misunderstanding the hotel provide me a great service and I have to thanks all the staff for their kindness and professionality. Recommended ”