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Reviews of DWO Colours Alcalá

4 out of 5
DWO Colours Alcalá
Calle de San Romualdo 17, Madrid

Reviews

9.2

Wonderful

Rating 10 - Excellent. 57 out of 87 reviews" "
Rating 8 - Good. 25 out of 87 reviews" "
Rating 6 - Okay. 2 out of 87 reviews" "
Rating 4 - Poor. 2 out of 87 reviews" "
Rating 2 - Terrible. 1 out of 87 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Catina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
DWO was a wonderful base for our holiday in Madrid. We appreciated having a lovely, comfortable, clean hotel, with very well appointed rooms and a kind staff without spending a fortune. The metro station was ten walking minutes away, and we didn’t mind at all, especially since walking is the only way to fully enjoy the city anyway
Stayed 4 nights in Mar 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Ying

Stayed 3 nights in Jan 2024

10/10 Excellent

Yanhui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot is big, bit far away to center Madrid, but close to the airport.
Stayed 1 night in Jan 2024

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Bek

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

CARLOS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk was a little rude
Stayed 1 night in Nov 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colourful Hotel
Attractive Building, Friendly Staff, quiet location
Stayed 4 nights in Nov 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Breakfast
The free breakfast was lovely. It was close to airport as well. Friendly staff, clean and everything is brand new.
Stayed 2 nights in Oct 2023
Response from La Dirección on 25 Oct 2023
Thank you for your comments.Bestbregards

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean modern hotel, we were happy to have a wonderful quiet place in Madrid!
Stayed 1 night in Oct 2023
Response from La Dirección on 17 Oct 2023
Thank you for your comments. We hope to see you again.Best regards

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay with family. 15 min to Barajas airport and 25 to Gran Vía. Breakfast buffet very complete
Stayed 1 night in Oct 2023
Response from La Dirección on 17 Oct 2023
Thank you for your comments and your stay in our hotel.Best regards

8/10 Good

anthony

Travelled with partner
Smart bathroom
Stayed 3 nights in Sep 2023
Response from La Dirección on 17 Oct 2023
Thank you.Best regards

8/10 Good

Rodolfo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A second choice hotel
The hotel is new, but the rooms are very small. My rooms was very noisy because was next to the lift. I not sure if I will repeat here
Stayed 1 night in Sep 2023
Response from La Dirección on 17 Oct 2023
Thank you for your comments.We are sorry for the inconience of the lift.Best regards.

10/10 Excellent

Manuela

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff at the front desk and serving breakfast. Family room setup works well with little kids.
Stayed 1 night in Jul 2023
Response from La Dirección on 20 Sep 2023
Thank you for yur coments.Best Regards

10/10 Excellent

Paul

Stayed 1 night in Jul 2023

10/10 Excellent

Manuela

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet location, clean and friendly staff
Stayed 1 night in Jul 2023

10/10 Excellent

oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely I will come back , excellent hotel
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2023

10/10 Excellent

Mr Martin F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colourful Visit!!!!
Room was very clean with two large double beds Excellent bathroom with walk in shower. Breakfast was very good, fresh and regular replenished. Staff were all friendly. Metro is about 10 min walk away and very good system to get about. Only negative is there should be a bottle of water in the room.
Stayed 1 night in May 2023

8/10 Good

vince

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but little open in the area. Also, don’t get a room next to the elevator - it’s too noisy.
Stayed 1 night in May 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Professionalism and cleanliness. Reception personnel: Paula, Carlos and the new guy that works with Paula were very helpful, friendly and very professional…. Real assets of the Hotel.
Stayed 3 nights in May 2023

8/10 Good

Graham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

JORGE LUIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO ESPECTACULARMENTE INESPERADO
Stayed 1 night in May 2024

10/10 Excellent

Simona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy servicial y agradable. Limpio y tranquilo. Para pasar unos días en Madrid está muy bien. El metro relativamente cerca va directo al centro.
Stayed 2 nights in May 2024

10/10 Excellent

HIU YAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are nice and helpful, room is clean. Overall, it’s very good.
Stayed 2 nights in Mar 2024

8/10 Good

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicacion es buena, el equipamiento moderno;
Stayed 2 nights in Mar 2024

10/10 Excellent

Olaf

Liked: Property conditions & facilities
Lovely people and lovely room
Stayed 3 nights in Feb 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Raúl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Anna

Disliked: Cleanliness, amenities
Muy austera y los de recepción trato muy seco
Stayed 1 night in Feb 2024

8/10 Good

Mari Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una estancia muy agradable y trannquila
Stayed 1 night in Feb 2024
Response from Equipo DWO Colours Alcalá **** on 4 Apr 2024
Hola Mari Carmen,Gracias por su valoración y por sus comentarios. Esperamos volver a tenerla alojada pronto.Reciba un cordial saludo!

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta, comodo, facil acceso
Stayed 1 night in Jan 2024

10/10 Excellent

Rui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A TER EM CONTA
Excelente localização, bem cuidado e limpo.
Stayed 1 night in Jan 2024

8/10 Good

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto, muy limpio y nuevo
Stayed 1 night in Jan 2024

8/10 Good

Joana

Stayed 1 night in Dec 2023

8/10 Good

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Lidia Maria

Stayed 3 nights in Dec 2023

8/10 Good

Sonia

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Irina macier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Olga

Travelled with family
Disliked: Cleanliness
Si regresas tarde, tienes lejos la parada de metro, ya que el servicio de autobús cercano cesa a las 11
Stayed 3 nights in Dec 2023

2/10 Terrible

Celia del Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PESIMO
Muy mala experiencia, ropa de cama apestaba como que no la cambian, cada que se va el usuario, para mi que vuelven a poner las mismas sábanas, pude dormir 2 horas porque me picaba todo el cuerpo, cuarto frío frío, tuve q llamar a las 2am a que me pusieran la calefacción, terrible experiencia, no lo recomiendo para lo que me cobraron
Stayed 1 night in Dec 2023

10/10 Excellent

Jwan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich kann nur weiter empfehlen sehr ruhig und sauber
Stayed 4 nights in Dec 2023

10/10 Excellent

Eva Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Danilo

Stayed 1 night in Dec 2023

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien ubicado. Metro cercano Buena atención en el checking. Habitación funcional,limpia. Recomendable
Stayed 1 night in Dec 2023

10/10 Excellent

Ramses

Stayed 2 nights in Dec 2023

8/10 Good

jose alberto Orantes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023