Resort e hotel con spa a Malvern

“Disappointing all round. Room tired and shabby, plus not thoroughly cleaned. Spa showing its age (eg not all pool jets working). 30 min spa massage was actually closer to 20 mins. Emailed final bill included a “optional” service charge that could not be declined I.e not optional. ”

“We stayed as a small family during the Easter holidays, mainly to use the pool and spa facilities, with the hotel’s proximity to Gloucester Docks (around 2.5 km) also a key reason for booking. Overall, the experience was mixed. On arrival, our room had issues—most notably the shower. The bath–shower mixer tap diverter didn’t work, and water pressure was extremely poor, to the point even a bath was just a trickle. At £120 midweek (without breakfast), this didn’t feel good overall value. That...

“A shame breakfast not cooked to order. Impressive dining room, just avoid tables on a through- route. Well staffed all great at up-selling. Had a room in the main house which had difficult access to the bathroom, especially at night. (Three narrow steps up). Check in/put very smooth. Comfortable lounge areas”

“The lodge was spotless and had a lovely view. The staff were friendly and welcoming. We had lunch and a light breakfast in the golf restaurant which was really nice. ”

“Very nice property. Pretty magical and relaxing atmosphere. Staff amazing. Great food ”

“purtroppo non ho avuto tempo di godere della piscina e spa e nemmeno del golf e del driving range, ma ora che sono a conoscenza di questi dettagli non mancherò di tornare con un po di più tempo.”