Esterni
Controlla disponibilità

Recensioni per Macdonald Compleat Angler

4 out of 5
Macdonald Compleat Angler
Marlow Bridge, Marlow, England

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 270 su 595 recensioni" "
Valutazione di 8 - Buono. 183 su 595 recensioni" "
Valutazione di 6 - Soddisfacente. 82 su 595 recensioni" "
Valutazione di 4 - Scarso. 40 su 595 recensioni" "
Valutazione di 2 - Terribile. 20 su 595 recensioni" "

8,6/10

Pulizia

8,4/10

Personale e servizio

8,2/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

7,6/10

Ecosostenibilità

Recensioni

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Ci volevano assegnare una camera inferiore rispetto a quella pre otata
Soggiorno di 2 notti a dicembre 2018

8/10 Buono

Dennise

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely site on the river and good walking distance from town
Soggiorno di 1 notte ad aprile 2024

2/10 Terribile

John

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
No water in taps, telephone did not work,
Soggiorno di 1 notte ad aprile 2024
Risposta di Prem Kumar, il giorno 27 apr 2024
Dear John,We sincerely apologize for the inconvenience you experienced with the lack of water in the taps and the malfunctioning telephone during your stay. It's regrettable that we failed to promptly communicate the service attendance during your visit. Rest assured, we have addressed these issues to ensure they do not recur.Thank you for bringing these matters to our attention. We hope for the opportunity to make it up to you in the future and provide you with a much-improved experience.RegardsPrem Kumar General Manager

2/10 Terribile

Joanne

Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

Julie

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
The hotel is in a great location with very friendly staff. Our bathroom needs a complete overhaul, very dated.
Soggiorno di 1 notte a febbraio 2024
Risposta di P Kumar, il giorno 15 feb 2024
Dear Julie,Thank you for your recent stay with us and for sharing your feedback. We're delighted to hear that you appreciated our hotel's great location and found our staff to be friendly.We value your feedback regarding the bathroom and apologize for any inconvenience caused by its dated appearance. Your comments are important to us, and we will certainly take them into consideration as we strive to improve our facilities.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,Prem Kumar General Manager

10/10 Eccellente

karen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely stay, very convenient , easy parking
Soggiorno di 1 notte a gennaio 2024
Risposta di P Kumar, il giorno 15 feb 2024
Dear Karen,Thank you for staying with us and for your kind words! We're thrilled you had a lovely stay and found our location convenient with easy parking.Looking forward to hosting you again soon!Prem Kumar General Manager

10/10 Eccellente

Marianne

Soggiorno di 2 notti a gennaio 2024
Risposta di P Kumar, il giorno 15 feb 2024
Dear Marianne,Thank you for your stellar rating! We're thrilled to hear that you had a perfect experience during your stay with us.We look forward to welcoming you back for another fantastic stay in the future!Prem Kumar General Manager

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Ok but nothing special
One night stay whilst visiting friends. Annual trip. We’re barely in the room so I booked a basic double - think I upgraded last year. Large room, overlooked car park, but ok, if a bit brown! The bathroom was terrible. Loo was dirty under the seat, shower tap/fitting rusty and falling apart. The whole hotel is now dated and needs money spending on it. Such a shame as years ago it was a very upmarket place. Now it’s very ordinary and overpriced for what it is.
Soggiorno di 1 notte a dicembre 2023

6/10 Soddisfacente

Mark

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Needs an upgrade.
Rooms are really tired and the cleaning wasn’t great.
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Kay

Soggiorno di 3 notti a novembre 2023
Risposta di John, il giorno 20 dic 2023
Dear KayMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

10/10 Eccellente

Richard

Beautiful location.
Have given me a small bed. The first nigh. We happy to give ma a great room. Loved the setting. And the sound of the water on the weir. The parking was not good. They had Christmas party on Friday and Saturday night.
Soggiorno di 3 notti a dicembre 2023
Risposta di John, il giorno 5 dic 2023
Dear RichardThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

6/10 Soddisfacente

Hisamune

Soggiorno di 2 notti a novembre 2023
Risposta di John, il giorno 30 nov 2023
Dear HisamuneThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

8/10 Buono

Nicola

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Not bad
Really lovely staff. Super friendly and helpful. Lovely location in Marlow. Breakfast was a bit of a disappointment for the price. Supplement for eggs Benedict. Not sure why. Baked beans were the worst I had ever tasted. Had to send breakfast back as it was cold. Also really shocked at the service charge applied to every round of drinks at the bar that we went up and ordered and took back to our table ourselves. Not sure this is justified at all. Especially when paying £13 for a Bailey's!! Really lovely hotel just a few bits that disappointed.
Soggiorno di 1 notte a novembre 2023
Risposta di John, il giorno 24 nov 2023
Dear NicolaThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

6/10 Soddisfacente

Ericus

Viaggio di coppia
Mi è piaciuto: Servizi
Super mooie locatie aan de rand van Marlow, aan de oever van de Thames echter wij werden ongeïnteresseerd ontvangen. Kamer was i. Het oude gedeelte, was warm en lawaaiig. Na klacht andere kamer in nieuwer gedeelte gekregen en dat was een behoorlijke verbetering. Verder weinig reuring in het restaurant, de bar en de medewerkers stonden er ook een beetje animoos bij. Gelukkig kan je in Marlow op veel plekken goed ontbijten en lekker eten met zelfs in de pubs attente bediening. Zou in een dergelijk hotel toch ook moeten kunnen!?
Soggiorno di 2 notti a ottobre 2023
Risposta di John, il giorno 11 nov 2023
Dear EricusThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

6/10 Soddisfacente

Joseph

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Hotel needs updating to warrant high end costs.
Lovely setting and great location but hotel itself is very dated and run down. Certainly not worth what they charge for a room/suite.
Soggiorno di 2 notti a ottobre 2023
Risposta di John, il giorno 11 nov 2023
Dear JosephThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

8/10 Buono

Ruth

Soggiorno di 1 notte a ottobre 2023
Risposta di John, il giorno 18 ott 2023
Dear RuthMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

6/10 Soddisfacente

Annette

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A little disappointed.
Nice location and look and feel is good. Disappointed with the food in the Riverside Restaurant and definitely not value for money. This applies to dinner and breakfast. £20 for breakfast each and then a supplement of £6 if you wanted certain things like Avocado on toast instead of a full English. The full English was only one rasher of bacon one sausage one mushroom and half a tomato. We did decline the black pudding. The breakfast had obviously been cooked much earlier and left for some time to keep warm. At dinner We paid £4 for the smallest pot of nuts as a nibble to start with. The king prawn tagliatelle only had 5 prawns and the Chicken Milannaise was just chicken in breadcrumbs on a bed of green salad leaves. We had to pay £ 6 extra for the chips to go with it. This certainly wasn’t the standard of cuisine that we were expecting and paid for.
Tiny portion of nuts. !!
Soggiorno di 1 notte a ottobre 2023
Risposta di John, il giorno 18 ott 2023
Dear AnnetteThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

8/10 Buono

Stephen

Mi è piaciuto: Pulizia
Nice but could be a little better
Hotel is set, beautifully, on the Thames. The reception staff were friendly and very helpful. The Sindhu Restaurant was amazing. Excellent food. Staff fantastic. Breakfast service was very slow both mornings. Room decor a little tired. Needs updating.
Soggiorno di 2 notti a settembre 2023
Risposta di John, il giorno 4 ott 2023
Dear StephenThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

6/10 Soddisfacente

Sarah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
A lovely hotel in a beautiful spot but: Our group checked in separately and there was an issue with the need for an accessible room - we tried to call the hotel while out in the afternoon to resolve this before returning in the evening, the reservations inbox was full and just cut off and 2 calls to the hotel reception rang for half an hour each before we gave up. Lack of response was very poor! When we returned to the hotel the issue was resolved but due to inability to contact the hotel we were worried about this all afternoon. We paid a price to include breakfast but we’re very surprised to see on the menu that a “specialty “ coffee I.e. a cappuccino or latte would be £4 extra - not a major issue except left us feeling that every penny being squeezed out was more important than customer experience
Soggiorno di 1 notte a settembre 2023
Risposta di John, il giorno 28 set 2023
Dear SarahThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

10/10 Eccellente

Katie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My husband and I had a fantastic stay in a deluxe double overlooking the river for our recent wedding anniversary. The staff were amazing and went above and beyond for us, even before they knew it was a special occasion. Chris the concierge was wonderful and a joy to talk to. The restaurant in the hotel, Sindhu by Atul Kochhar, was lovely. Food delicious, and again the staff were impeccable. Great location only a short walk in to Marlow, where there are shops, pubs and restaurants to explore. We will definitely be back!
Soggiorno di 1 notte a settembre 2023
Risposta di John, il giorno 28 set 2023
Dear KatieMany thanks for leaving us a great review. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

10/10 Eccellente

Douglas, Winchester

Soggiorno di 1 notte a settembre 2023
Risposta di John, il giorno 13 ott 2023
Dear DouglasMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

10/10 Eccellente

Gregory

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di John, il giorno 19 set 2023
Dear GregoryMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

10/10 Eccellente

Gregory

Soggiorno di 1 notte a settembre 2023
Risposta di John, il giorno 19 set 2023
Dear GregoryMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

10/10 Eccellente

Linda

Soggiorno di 1 notte a settembre 2023

6/10 Soddisfacente

J

Soggiorno di 1 notte a settembre 2023
Risposta di John, il giorno 7 set 2023
Dear JThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

8/10 Buono

Cathryn

Soggiorno di 1 notte ad agosto 2023
Risposta di John, il giorno 2 set 2023
Dear CathrynMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

10/10 Eccellente

Nick

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent dog-friendly venue.
Primary for us was a certain level of luxury and a dog-friendly venue. Compleat Angler met both of these. Check in was super friendly and efficient. Our room was outstanding. We dined in Sindhu which was one of the best Indian meals I’ve ever tasted. Concierge staff we really helpful. My only slight complaint was the breakfast service. Food was somewhat lacking, and the staff seemed to be in disarray. However, it didn’t taint our stay at all, just a little comical at times.
Soggiorno di 2 notti ad agosto 2023
Risposta di John, il giorno 2 set 2023
Dear NickThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

10/10 Eccellente

Ann

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di John, il giorno 2 set 2023
Dear AnnMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

10/10 Eccellente

Brett

Soggiorno di 1 notte ad agosto 2023
Risposta di John, il giorno 23 ago 2023
Dear BrettMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

8/10 Buono

Christine

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
The hotel is lovely, but our room carpet was very worn. The breakfast is basic.
Soggiorno di 2 notti ad agosto 2023
Risposta di John, il giorno 19 ago 2023
Dear ChristineThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

10/10 Eccellente

Rex

Soggiorno di 1 notte ad agosto 2023

4/10 Scarso

Kristian

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Disappointing
The social dining areas are lovely, but the rooms and the hallways linking the rooms need updating. I stayed in room 65 which is at the very top and very hot.
Soggiorno di 1 notte ad agosto 2023
Risposta di John, il giorno 19 ago 2023
Dear KristianThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

6/10 Soddisfacente

Clare

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Superb service & very dog friendly. Rooms a little shabby & bathroom old with leaking shower.
Soggiorno di 1 notte ad agosto 2023
Risposta di John, il giorno 19 ago 2023
Dear ClareThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

8/10 Buono

Sjoerd

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Erg leuk hotel, schitterende ligging
Er was geen stopcontact naast het bed om een telefoon op te laden.
Soggiorno di 1 notte ad agosto 2023
Risposta di John, il giorno 16 ago 2023
Dear SjoerdThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

6/10 Soddisfacente

Miles

Soggiorno di 1 notte ad agosto 2023
Risposta di John, il giorno 7 set 2023
Dear MilesThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
The setting and room were lovely, the breakfast was fine. Sadly, we were not able to have the use of the tables on the lawn by the river - which was the main reason we booked. It was my wife’s birthday - we stayed for 2 nights, meals out both nights. We wanted to spend the afternoon of the day in between the lawn tables playing games, drinking wine - and watching the river and the world drift by. The hotel, however, booked the lawn area to a private function. With no access for residents. No other options. Nothing to make up for it. And then the TV in the room didn’t work either. Maintenance person 1 came - couldn’t fix it. Asked for person 2, who never came. So no games on the lawn, or tv in the room. And not even a happy birthday for my wife. And nothing offered by the hotel to make up for it.
Soggiorno di 2 notti ad agosto 2023
Risposta di John, il giorno 16 ago 2023
Dear TravelerThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

6/10 Soddisfacente

Gerard

Non mi è piaciuto: Pulizia
Soggiorno di 1 notte ad agosto 2023
Risposta di John, il giorno 16 ago 2023
Dear GerardThank you for your review rating. I am sorry to see that you had a poor stay with us. Please contact me directly to expand on what went wrong so I can resolve for you.RegardsJohn WillcockGeneral Manager

10/10 Eccellente

Michael Skov

Soggiorno di 2 notti ad agosto 2023
Risposta di John, il giorno 12 ago 2023
Dear MichaelMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

10/10 Eccellente

Kathryn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di John, il giorno 12 ago 2023
Dear KathrynMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

6/10 Soddisfacente

Guy

Viaggio di gruppo
Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Personale e servizio
Soggiorno di 2 notti ad agosto 2023
Risposta di John, il giorno 9 ago 2023
Dear GuyThank you for your rating.RegardsJohn WillcockGeneral Manager

10/10 Eccellente

Douglas

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our only regret was that we were staying merely one night. Excellent dining, elegant rooms, friendly and accommodating staff. My grandmother, who recommended it, was absolutely right.
Soggiorno di 1 notte a luglio 2023
Risposta di John, il giorno 7 ago 2023
Dear DouglasThank you for taking the time to review us following your recent stay at the Compleat Angler. I was delighted to note that you had such an enjoyable experience. We very much look forward to having the pleasure of welcoming you back when you can be assured of a very warm welcome.RegardsJohn WillcockGeneral Manager

8/10 Buono

Karen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location and fabulous surroundings. David the concierge was amazing, so friendly, chatty and very helpful with everything.
Soggiorno di 1 notte a luglio 2023
Risposta di John, il giorno 7 ago 2023
Dear KarenThank you for taking the time to review us following your recent stay at the Compleat Angler. I was delighted to note that you had such an enjoyable experience. We very much look forward to having the pleasure of welcoming you back when you can be assured of a very warm welcome.RegardsJohn WillcockGeneral Manager

10/10 Eccellente

Linda

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Last minute booking due to flight delay. Older property, is well maintained and very quiet. Not ideal if you have accessibility needs, otherwise a typically well appointed British Inn on outskirts of LHR
Soggiorno di 1 notte a luglio 2023
Risposta di John, il giorno 27 lug 2023
Dear LindaThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

10/10 Eccellente

Anthony, Austin

Viaggio con la famiglia
Mi è piaciuto: Servizi
Great service and food. Easy walk to Marlow
Soggiorno di 2 notti a luglio 2023
Risposta di John, il giorno 26 lug 2023
Dear AnthonyThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
This place is an absolute gem !
This place was a perfect nights getaway ! Staff were friendly and helpful, assisting with luggage up and down the stairs. Easy parking, great location and view of the river. Room size was great. Only wished we could have stayed longer ...
Soggiorno di 1 notte a luglio 2023
Risposta di John, il giorno 19 lug 2023
Dear TravelerThank you for taking the time to review us following your recent stay at the Compleat Angler. I was delighted to note that you had such an enjoyable experience. We very much look forward to having the pleasure of welcoming you back when you can be assured of a very warm welcome.RegardsJohn WillcockGeneral Manager

10/10 Eccellente

Stewart

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely setting
Booked a night on the way home from the other end of the country to break the journey up. Hotel situated on the Thames and was very relaxing. Staff are friendly and helpful. The room was very comfortable with river views. The only minor thing was the cleaning around the windows in the restaurant. Cobwebs and debris all over the sills. Otherwise excellent
Soggiorno di 1 notte a luglio 2023
Risposta di John, il giorno 12 lug 2023
Dear StewartThank you for taking the time to review us following your recent stay at the Compleat Angler. I was delighted to note that you had such an enjoyable experience. We very much look forward to having the pleasure of welcoming you back when you can be assured of a very warm welcome.RegardsJohn WillcockGeneral Manager

10/10 Eccellente

Danyelle

Soggiorno di 1 notte a luglio 2023
Risposta di John, il giorno 12 lug 2023
Dear DanyelleMany thanks leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

8/10 Buono

paul

Soggiorno di 3 notti a giugno 2023
Risposta di John, il giorno 12 lug 2023
Dear PaulMany thanks leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

10/10 Eccellente

Sheik

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lovely spot on the Thames. Attentive service, though a bit busy at breakfast.
Soggiorno di 2 notti a giugno 2023
Risposta di John, il giorno 12 lug 2023
Dear SheikThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

6/10 Soddisfacente

Alison

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a giugno 2023
Risposta di John, il giorno 29 giu 2023
Dear AlisonThank you for your review rating. I am sorry to see that you had a poor stay with us. Please contact me directly to expand on what went wrong so I can resolve for you.RegardsJohn WillcockGeneral Manager