Hotel vicino a Masonic Temple - Monrovia

“Everything was good.”

“The cleanliness, the environment secure and central, the airport shuttle service, the receptionists. However one of the security guards tends to interfere with the guest. I think he should do his job and that is it. ”

“The front desk staff are excellent. The gym, while old, is better than anything I’ve had in Liberia. ”

“Air condition was ok, breakfast wasn't offered to me. ”

“The hotel DOES NOT exist”

“yes”

“I had a pleasant stay at Bella Casa Hotel. While the hotel is currently undergoing renovations and there is noticeable work in progress throughout the property, it didn’t significantly affect my overall experience. The true highlight of my stay was the staff—exceptionally kind, attentive, and always ready to help with anything I needed. Their professionalism and warmth made a real difference. I’m confident that once the renovations are complete, the hotel will offer an even better experience. ”

“The first room I was given was deplorable. The TV and satellite (SATCON) did not work. They said they were going to fix it but never did. I was transferred to another room which was much better. However the shower faucet was broken. The positive aspect about this place is the river view. The rate is low so you cannot expect much. Only one towel is provided and the room is not cleaned daily. ”

“The room was clean and cool. The beds were comfortable with high-quality bedding and pillows. The staff was very accommodating for our early departure. The property has evidence of remodeling attempts, but the finish work could have been better. Overall, we would stay there again! ”

“Poor customer service. Tried to upgrade my room but it never happened. Could not get service to help with concerns in room. ”

“I had a decent experience. Some of the stuff was rude. And the room was dusty when I arrived. Over the room could use some work. Not bad but could be better.”

“Didnt go into the poll, but it was looking good for others.”

“Property owner and staffs very unprofessional. Owner harassed tenant for the duration of their stay. Unsafe( come into your apartment when you leave without your concern). Lies about everything from 24 hours current, internet access and others. Very noisy and nosy. ”

“The property was very dirty, the room was not ready for me to check in, the manager claimed the payment I made to cover my stay had not been reflected in their account. The room shown to me was very dirty and no air conditioning in the room, the bed covers or sheets were dirty and stinking. The hotel does not resemble what was advertised in Expedia web site. I DID NOT STAY AT THIS HOTEL DUE TO ALL OF THE ABOVE.”