Hotel a Mattydale

“I have been coming to this casino since I was 18, and I’ve always had a pleasant time. So safe to say I was ecstatic to stay at the new hotel. The rooms were beautiful, and the staff were incredibly welcoming and kind. Would definitely stay again!”

“Absolutely unacceptable experience. I stayed here for one night on June 26, 2026, and arrived at 9:30 PM with a confirmed reservation. Instead of checking me in, I was told my room wasn’t ready. I wasn’t given a room until 12:05 AM—more than 2½ hours later. What’s the point of making a reservation if the hotel can’t have a room ready by late evening? Making exhausted guests wait past midnight because of poor planning is simply unprofessional. There was no sense of urgency, no proper...

“Ok if you are looking for a quirky inn. Condition issues. Would not stay here again.”

“If you’re looking for cheap and don’t mind mold in the shower it’s ok. Dont like the fact that they won’t go out of their way to provide breakfast to guest that have the book out before 8am. They could at the very least give you a muffin, fruit or something.”

“Basic but clean and acceptably maintained, perfect for a night's sleep on a road trip”

“Very clean very comfortable fair priced”

“The place smells and room was damp. Ac was not letting the room get below 74.”

“Everything was excellent with exception of the cleaning service.”

“The room was clean, up-to-date well maintained”

“Room was very clean and the staff was very helpful. Breakfast buffet was delicious”

“Yes”

“We stayed at this property while in town for a wedding in Skaneateles and it worked out perfectly. The owners were very nice and you could tell they do want people to enjoy their stay in the area. Our room did get a little hot in the evening and I wish the pillows and beds were a bit more comfortable. The shower handle was a bit hard to get adjusted to a comfortable temperature. There is easy access to a small shopping mall area nearby for more chain-type restaurants but also be sure to check...

“S”

“Wifi was not working hotel historical well kept plenty of voice for dinner 3 restaurants at the hotel lake and Village really nice”

“It is a well-maintained, clean, pleasant hotel. I love that it has a shuttle service to and from the airport. That was a big draw. We had a 6 AM flight and the service started at 4 AM. One thing they don’t tell you if you are a choice member until afterwards, they waive the fee for the shuttle. At least one of the ways we only used it once. We had used a different hotel coming into Syracuse and had to use an Uber, which seemed to be very expensive for the short amount of time we needed it. The...

“Room was clean, Bed was comfortable. Furniture a bit mismatched but Who cares. Parking a bit of an issue, Handicapped parking taken up by cars that don't Have handicapped tags and don't move. I have stayed here several times and they always accommodate my need for a first-floor room. I will stay here again soon.”

“The hotel and room were clean. Beda were comfortable. Staff was friendly and helpful”

“Found a dead bed bug. Pool was unusable. AC didn't maintain temp. Parking lot not lit well. Restaurant closed. Appeared to be people living there. Not a safe feeling atmosphere.”