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Recensioni per Brooklands of Mornington

3.5 out of 5
Brooklands of Mornington
99 Tanti Avenue, Melbourne, VIC

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 553 su 982 recensioni" "
Valutazione di 8 - Buono. 362 su 982 recensioni" "
Valutazione di 6 - Soddisfacente. 51 su 982 recensioni" "
Valutazione di 4 - Scarso. 12 su 982 recensioni" "
Valutazione di 2 - Terribile. 4 su 982 recensioni" "

9,2/10

Pulizia

8,6/10

Personale e servizio

8,8/10

Condizioni e dotazioni della struttura

Recensioni

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Hotel close to main street
Overgrown trees on roof of unit kept me up all night with the wind.
Soggiorno di 3 notti a marzo 2018

10/10 Eccellente

Amelia, Mordialloc

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hidden Gem a block from the action
Wow!! Wish I had have found this little piece of paradise years ago!! Outstanding motel, great service and free buffet breakfast. I will definitely be back!! Thank you Brookland’s.. The new signage looks fabulous too!!
Soggiorno di 2 notti a marzo 2018

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e comfort della camera
Good stop over
All went well, good stay. Close to the town amenities with easy walking distance.
Soggiorno di 1 notte a marzo 2018

10/10 Eccellente

Michelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Our room was a great size and clean. We chose to stay here because we were attending a wedding close by. So the location was great for that. Staff were very lovely and helpful would stay again!
Soggiorno di 2 notti a marzo 2018

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia
Two Night Stay - Okay
Floors Not Clean - Hair left on Bathroom Floor. Under Desk - Not Vacuumed. Restaurant - Not opened for Dinner on Sunday Nights. Many Restaurants in Town to choose from. Expensive for an Average Room Breakfast - Lovely, Horrible Music was annoying & not needed. Coffee - Good, but could have been Warmer.
Soggiorno di 2 notti a marzo 2018

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a febbraio 2018
Risposta di Reservations, il giorno 7 mar 2018
Thank you

8/10 Buono

Cheryl

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2018
Risposta di Reservations, il giorno 7 mar 2018
Thank you

4/10 Scarso

Shaun

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Poor hotel stay
This hotel is very poor looks nice from the road but wait! The rooms are shocking in need of refurbishing, dated decor, marks on the walls and our rooms was very dusty all over, we had to clean the surfaces, there is a door to a patio area which had a bolt and chain but is not very safe and secure. Overall the room is not what I expect from best western. The hotel offers breakfast, some cooked options, cereal and toast, not bad could do better. The only good thing is the surrounding area of Mornington, which is excellent and worth a visit
Soggiorno di 2 notti a febbraio 2018
Risposta di Reservations, il giorno 7 mar 2018
Thank you Shaun for your detailed comments. Will pass this on to our team for their consideration.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
High standard
Really clean and comfortable. Good remote service to access key when I arrived late. Good breakfast and housekeeping and front desk very polished service. No complaints.
Soggiorno di 3 notti a febbraio 2018
Risposta di Reservations, il giorno 7 mar 2018
Thank you for noticing our lovely front desk. :) We look forward to seeing you again.

8/10 Buono

judith, emerald

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good stay
Overall very good stay Comfy room quiet except a group of inconsistencies people talking very loudly outside but they were shut done really quickly. Breaky was a surprise had buffet included before but found it disappointing this was a descent meal. We did run out of loo paper we had less than half a roll on the dispenser when we arrived and one in the cupboard but with ; women...... but a call to reception and it was sorted in 2 mins 😀
Soggiorno di 1 notte a febbraio 2018
Risposta di Reservations, il giorno 7 mar 2018
Thank you for your Feedback, we appreciate you taking the time and look forward to seeing you again.

10/10 Eccellente

Ash

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Risposta di Reservations, il giorno 25 feb 2018
Thank you for your top score Ash.

10/10 Eccellente

Faye, Paynesville, Vic

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Love this motel. Needs a little TLC
Very happy to stay here when I visit Mornington Peninsula. The only thing I could say against the place is that the bathroom in the room I stayed in last week needs a little updating. Otherwise all excellent. Garden outlook is wonderful and breakfast is a treat. Faye (Paynesville)
Soggiorno di 1 notte a febbraio 2018
Risposta di Reservations, il giorno 25 feb 2018
Thank you Faye. We look forward to seeing you again.

10/10 Eccellente

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfort and convenient.
Repeat stay. Comfortable bed, spacious room and convenient location to shops and restaurants. Swimming pool great. Very difficult to locate switch on bedside light in the dark. Gardens in patio areas need attention.
Soggiorno di 1 notte a febbraio 2018
Risposta di Reservations, il giorno 12 feb 2018
Thank you Robert. We will pass your concerns on to our gardening team. We hope to see you again.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Was a mint place close enough to the festival, had fun and got weird.
Soggiorno di 2 notti a febbraio 2018
Risposta di Reservations, il giorno 9 feb 2018
Ok that's great :) thank you for your feedback .

10/10 Eccellente

julie, sydney

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Quiet rooms, convenient location close to shops
Met Best Western standards, friendly staff, walking distance to shopping precinct. Swimming pool great for summer months. Full buffet breakfast. Would return and can highly recommend
Soggiorno di 2 notti a febbraio 2018
Risposta di Leanne Reservations , il giorno 9 feb 2018
Thank you Julie, we appreciate your great feedback. Looking forward to seeing you again.

10/10 Eccellente

Julie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely ambience. Great, spacious, private room. Lovely pool. Good breakfast. Always leave feeling refreshed. The bed could have been a bit more comfortable and needed more pillows.
Soggiorno di 1 notte a febbraio 2018
Risposta di Leanne Reservations , il giorno 8 feb 2018
Thank you for taking the time to provide your feedback. We look forward to seeing you again soon.

8/10 Buono

P, Melbourne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel near the beach
Good place to stay for an overnight stay with decent facilities. Close to Mornington Pier and beach.
Soggiorno di 1 notte a gennaio 2018
Risposta di Reservations, il giorno 29 gen 2018
Thank you for taking the time to comment. We hope to see you again.

8/10 Buono

Bella, Melbourne

Mi è piaciuto: Personale e servizio e comfort della camera
Nice garden, large room, bathroom in need of updat
The buildings are set in lovely gardens, with large rooms, the bed was comfortable but the bathroom was in dire need of updating with mouldy grout/sealant.
Soggiorno di 2 notti a gennaio 2018
Risposta di Reservations, il giorno 28 gen 2018
Thank you Bella, We have passed this on to management for their consideration.

10/10 Eccellente

Lyn, melbourne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
pleasant stay
Quiet, clean and comfortable. Very pleasant surrounding, not too far to walk to the beach and Main Street.
Soggiorno di 1 notte a gennaio 2018
Risposta di Reservations, il giorno 27 gen 2018
Thank you for taking the time to comment. We look forward to seeing you again soon.

6/10 Soddisfacente

Gary, Melbourne, Victoria

Weekend stay
The property is well kept, the room was spacious however I was disappointed with the comfort of the bed and the shower needs renovation or a good cleaning as there was mould around the sealer within the shower. The breakfast was very good.
Soggiorno di 2 notti a gennaio 2018
Risposta di Reservations, il giorno 26 gen 2018
Thank you for taking the time to comment. We do hope to see you again.

10/10 Eccellente

kane, san remo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Red hot summer tour
What a pearler of a hotel. Not a bad word could be spoken about this place , great staff , clean comfortable rooms , awesome facilities, great complimentary buffet breakfast, the list goes on. I highly recommend this hotel and will definitely be using it again next time we are in Mornington.
Soggiorno di 1 notte a gennaio 2018
Risposta di Leanne Reservations , il giorno 26 gen 2018
Kane, thank you for a fantastic review. So nice to see some truly worthy comments for our teams hard work and dedication. We look look forward to seeing you again soon.

10/10 Eccellente

brett, gold coast

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very clean and tidy
Thought might have been a bit $$ but the service was excellent. It was clean and tidy and amenities were great. Easy walking distance to everything
Soggiorno di 1 notte a gennaio 2018
Risposta di Reservations, il giorno 22 gen 2018
Thank you for taking the time to comment. We are happy to hear that you enjoyed your stay. Look forward to seeing you again.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Was very nice, staff was very friendly and polite.
Soggiorno di 1 notte a gennaio 2018
Risposta di Leanne Reservations , il giorno 21 gen 2018
Thank you for your lovely comments. We look forward to seeing you again.

10/10 Eccellente

Grace, Melbourne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel in Mornington
It was a very comfortable and spacious room and bathroom. Great facilities. It felt luxurious. Having breakfast in the morning as part of the deal was excellent. It was an extremely hot day but we walked into a room that was cooled down and beautiful.
Soggiorno di 1 notte a gennaio 2018
Risposta di Leanne Reservations , il giorno 21 gen 2018
Thank you Grace, yes it certainly was hot so we made sure our guests were comfortable. Happy you enjoyed your stay and we look forward to seeing you again soon.

2/10 Terribile

Trevor

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Was unpleasant because of the fact that our room had not been cleaned for quite a while ( dirt and cobwebs - and daddy long leg spiders ). - fridge absolutely stunk of curdled milk. ( in which we cleaned up coz we could not stand the smell - Mould every in the shower. .
Soggiorno di 3 notti a gennaio 2018
Risposta di Reservations, il giorno 20 gen 2018
Did you contact reception regarding this straight away?

10/10 Eccellente

Erin, Melbourne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great pool! Clean rooms!
Last minute decision for me and my two young boys (5 and 9) to stay in Mornington and the this place was just wonderful. Pool was amazing, with towels at hand. We ordered room service which was delivered very quickly and the quality was perfect. I can't wait for an opportunity to stay here again.
Soggiorno di 1 notte a gennaio 2018
Risposta di Reservations, il giorno 18 gen 2018
Thank you Erin. So happy to hear that you enjoyed your stay. We look forward to seeing you again.

10/10 Eccellente

Naomi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2018
Risposta di Reservations, il giorno 18 gen 2018
Thank you Naomi.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good place for a stay
Found it suitable for our needs. the staff we helpful and the room was clean and comfortable.
Soggiorno di 4 notti a dicembre 2017
Risposta di Reservations, il giorno 18 gen 2018
Thank you, we are happy to hear that you enjoyed your stay.

10/10 Eccellente

Louise, Brisbane, Australia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel
Stayed in a king room, was a large size room with an exclusive use outdoor area. Extremely comfortable beds. Free breakfast included was delicious. Hotel is within walking distance to beach which was handy.
Soggiorno di 1 notte a gennaio 2018
Risposta di Reservations, il giorno 18 gen 2018
Thank you Louise. We appreciate your time to provide some lovely feed back.

10/10 Eccellente

Terence

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Really relaxing hotel after a bust business day
Soggiorno di 1 notte a gennaio 2018
Risposta di Reservations, il giorno 18 gen 2018
Thank you for your feedback. We look forward to welcoming you again.

8/10 Buono

Totto

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
快適でした
車で行きました。近くにスーパーもあります。 お部屋は清潔で簡易キッチンもあり快適で、レストランはとても素敵でした。 受付の方も親切でフレンドリーでした。またぜひ泊まりたいです。
Soggiorno di 1 notte a dicembre 2017
Risposta di Leanne Reservations , il giorno 12 gen 2018
ご親切な言葉をお寄せいただいてありがとうございました。 もうすぐあなたに会いたいと思います。

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
The guest hotel guide had the wrong time for breakfast finishing - we missed out on breakfast one morning. There were trolleys early in the morning back and forth in front of our door and there was a dripping sound from the roof EVERY morning! Our room was also missing a microwave when most rooms seemed to have them.
Soggiorno di 4 notti a dicembre 2017
Risposta di Reservations, il giorno 8 gen 2018
Hello, we are sorry to hear of you missing breakfast for one morning as it is a lovely breakfast. We hope you enjoyed the times you did make breakfast. If there are any issues please report them to reception so the team can check them out and rectify as we aim to provide you with a comfortable stay. Only two room types will have a microwave supplied as they the safety facilities installed to accommodate. We do hope you enjoyed a swim in our heated pool. Thank you for taking the time to provide your feedback.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Hotel close to amenities
A nice, quiet, relaxing atmosphere located within walking distance of the town centre
Soggiorno di 5 notti a dicembre 2017
Risposta di Reservations, il giorno 6 gen 2018
Thank you for your lovely feedback. We look forward to seeing you again.

8/10 Buono

Kaye

Mi è piaciuto: Comfort della camera
Not up to Usual High Standards.
Great breakfast in the restaurant each day included in our room cost, but disappointed with meagre breakfast provisions on Christmas morning. We were paying a premium for the room at this time of the year and a pear, muesli bar, tiny banana muffin and fruit box felt inadequate. With a toaster in the room, bread and spreads would have been a welcome addition. Cob webs behind blinds and tatty chair in room were unexpected - not up to your usual high standard. Lovely location and usual high standards will have us back there again I'm sure.
Soggiorno di 8 notti a dicembre 2017
Risposta di Reservations, il giorno 5 gen 2018
Thank you for taking the time to comment. We will pass this on to management for their consideration and hope to see you again when next you visit the Peninsula.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Needed the grouting cleaned in bath area. Other than that the room was very quiet just what I needed.
Soggiorno di 1 notte a dicembre 2017
Risposta di Reservations, il giorno 27 dic 2017
Thank you for your feedback. We will pass this on to our maintenance department.

10/10 Eccellente

Debra, Melbourne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very close to everything
We were so impressed with the whole experience. Clean Comfortable and will definitely stay again . Thank you
Soggiorno di 1 notte a dicembre 2017
Risposta di Reservations, il giorno 27 dic 2017
Thank you Debra, we hope to see you again soon.

10/10 Eccellente

patricia, england

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel slightly out of town
Spent two nights at this hotel. Very quiet location. Room was ready early which we didn't expect. Breakfast was included and was adequate. Mornington is a nice place to visit.
Soggiorno di 2 notti a dicembre 2017
Risposta di Reservations, il giorno 22 dic 2017
Thank you for taking the time to comment. We wish you a wonderful Christmas and hope to see you again in the new year.

6/10 Soddisfacente

Viaggiatore verificato

strategic location
room is quite old. charged additional fee for children, which are below 8 years. they should not be counted for additional occupiers as long as they stay on the same bed with parents (no extra bed required)
Soggiorno di 1 notte a giugno 2017
Risposta di Reservations, il giorno 27 dic 2017
Thank you for taking the time to comment. Additional fees for extra people are generally to cover breakfast costs and extra cleaning. We look forward to seeing you again.

10/10 Eccellente

Kirsten

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2017
Thank you. We hope to see you again soon.

4/10 Scarso

Stemplet, Sale Victoria

Non mi è piaciuto: Pulizia
Ok but needs some tlc.
Reception told me I had to pay them even though I had paid through Wotif, took a bit of convincing before they agreed they had made a mistake. Room was comfortable good bed, but the doors into the hotel units were very noisy causing a noisy enviroment if your neighbours were in and out of their units as ours were. Breakfast was great! Room cleanliness and attention to detail was lacking, we had only 1 cup and no teaspoon and a couple of cockcroaches in the kitchen area, though the area seemed clean.
Soggiorno di 2 notti a dicembre 2017
Risposta di Reservations, il giorno 18 dic 2017
Thank you for your detailed feedback. Will pass this on to the appropriate departments for their consideration and information.

10/10 Eccellente

Kevin, Kempsey, NSW

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
An ideal base to explore the Mornington Peninsula.
Soggiorno di 3 notti a dicembre 2017
Risposta di Reservations, il giorno 14 dic 2017
Thank you for your feedback. :)

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
included breakfast
A room service breakfast must be offered: at least a continental breakfast needs to be offered with provisions such as a toaster and a bowl for cereal in every room. I am only half awake in the mornings and do not want to leave my room and have to encounter other people before I have my breakfast. The minibar was very good with the offering of sparkling, red and white wines and beer at reasonable prices.
Soggiorno di 1 notte a dicembre 2017
Risposta di Reservations, il giorno 14 dic 2017
Thank you for your feed back. We do have rooms available that offer microwave and toasters. These are our studio rooms for when you next book with us.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Superb service
I had an office problem. Was assisted with internet access and help. Advised on area by reception staff... thank you.
Soggiorno di 1 notte a novembre 2017
Risposta di Leanne Reservations , il giorno 9 dic 2017
Thank you for your feedback. We are happy to help where ever we can.

8/10 Buono

Greg S, Auckland

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful Setting
We stayed here for two nights while on a 10 day trip around Victoria. The hotel rooms are in a gorgeous setting among shady trees and gardens. The room was spacious and very clean although a little dark for my liking. We had breakfast included in the price and was very good value. Would stay here again despite the rooms being quite dark inside.
Soggiorno di 2 notti a novembre 2017
Thank you for taking the time to provide some great feedback. We look forward to seeing you again if you visit the Peninsula.

10/10 Eccellente

Jo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent hotel. Can't fault anything. Nice rooms, clean and quiet.
Soggiorno di 2 notti a novembre 2017
Risposta di Reservations, il giorno 3 dic 2017
Thank you Jo. Very happy to hear that you enjoyed your stay.

8/10 Buono

john, melbourne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Accommodation was clean and comfortable. The buffet breakfast was quite good, meets all our needs. Location is fantastic, within walking distance to the city centre. Definitely will come back again and recommend to others.
Soggiorno di 2 notti a novembre 2017
Risposta di Reservations, il giorno 3 dic 2017
Thank you John for your wonderful feedback. We look forward to welcoming you back again soon.

10/10 Eccellente

Nicholas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay
Room was great. The room was at least 2 times bigger than a normal one. There was a giant Jacuzzi tub in the bathroom which served as the shower too. Great location.
Soggiorno di 2 notti a novembre 2017
Thank you for taking the time to comment. We appreciate your feedback.

8/10 Buono

Michel j

Mi è piaciuto: Personale e servizio e comfort della camera
A good place to stay
Close to stores and restaurants, this motel provide all necessities for a stay. The rooms are spacious and quiet.
Soggiorno di 2 notti a novembre 2017
Thank you for providing your feedback. We hope to see you again soon.

6/10 Soddisfacente

Melbourne3142, Melbourne, AUST

Good location
Room was nice, location good. We stayed on a Saturday night and the music from the functions centre was very loud until late into the night.
Soggiorno di 1 notte a novembre 2017
Risposta di Reservations, il giorno 2 dic 2017
Thank you for your comments. We will pass this on to the Functions department for their viewing.

10/10 Eccellente

Gayle, Warranwood VIC AUST

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely leafy setting - walk to shopping strip
Gorgeous garden setting - beautiful shady areas to relax & unwind. Hotel situated only a block from the main Mornington shopping strip - easy 10min walk. Fabulous heated indoor pool - shame it closed so early! (7pm). Lovely to have a private small courtyard out the back from our room to sit & enjoy the warm Spring weather. Would definitely recommend a stay. Wish we had been staying longer than one night!
Soggiorno di 1 notte a novembre 2017
Risposta di Reservations, il giorno 26 nov 2017
Thank you for your wonderful review. We are so happy to hear you enjoyed your stay and look forward to welcoming you again soon.