Resort e hotel con spa a Merthyr Tydfil

“Lovely hotel and very helpful staff. Excellent food. Disappointed with the spa facilities, certainly not luxury. Massage rooms were in a hut next to the swimming pool. You had to walk behind the reception desk and through the swimming pool to get there. There was no relaxation room. Enjoyed the massage but for the price I had hoped for some luxury and somewhere to lie down and chill afterwards. Also you have to go through the tiny gym to get to the hot tub and if someone is using the treadmill...

“Our room was very clean and we appreciated the fans that were set up. The staff were very friendly and helpful and the breakfast was good.”

“Great stay!”

“Disappointed not to get a balcony, especially since the hotel didn’t seem very busy at the time - felt like a room with one should’ve been available. On the plus side, the spa was excellent and a real highlight of the stay.”

“Our stay was truly wonderful from start to finish. The venue itself is absolutely stunning—rich in history and full of character—and the gardens are simply breathtaking. Being able to walk down to the River Usk and wander for miles through the open fields was such a special experience. The rooms were clean, comfortable, and beautifully appointed, making it easy to relax and feel at home. What really set this stay apart, however, was the staff. Every single person we encountered was warm, kind,...

“Property needs updating carpets and bathroom grubby. Coffee and tea facility not adequately catered for. Staff very helpful. Beds comfortable. Was a bit noisy. Spa and gym good. Was great value for money. Breakfast was good.”

“The hotel itself is excellent - great location and architecture. The cool atmosphere and aircon were welcoming on the hottest June day ever recorded in Cardiff! The facilities were great - including bedroom, bar and pool / spa. A couple of disappointments though. Guaranteed check-in from 3p.m. We arrived at 2.15 so went to the bar to wait. By 3.30 still no room, so after a lot of to-ing and fro-ing they eventually found us an upgrade. The breakfast - distinctly average for the price and...