Hey Riccardo, thank you for staying with us. Glad that you love the location of the property. It's one of the many reasons we do have a lot of patronages. I am very sorry to hear that the unit is not up to your standards. I have personally addressed the issue with the maintenance staff to have it fixed. We hope that we could host for you again soon!

Thank you so much for the detailed and amazing feedback, Quoc Pete! We really appreciate it. We are pleased to know that you had a perfect stay. Looking forward to hosting you again!

Hi Henry, we are so sorry if the place did not meet your expectation. You confirmed in your feedback that you immediately found a better accommodation upon inspecting the room. We hope you gave us the chance to rectify the issue first before leaving. Thank you for sharing this so we can improve our product and service better. We wish you all the best!

Hi Deshara, delighted to know that your stay was perfect! Thank you so much for your amazing feedback, and we hope to host you again soon!

Wow! Thank you, Krystal for the amazing feedback. Pleased to know that you had a blast! Looking forward to hosting you again!

Can't wait to host you again, Jean! We are happy that you had a peaceful stay. Hope to host you again sooner!

Hi Alexey, we are so pleased to host a guest like you who loves and appreciates street art. Thank you so much for choosing to stay with us, and we look forward to hosting you again shortly!

Hi Yuchen, we are so glad that you enjoyed your stay and experienced the local culture even for a short time. Thank you so much for appreciating everything. Hope to host you again for another great vacation experience!

Thank you for taking the time to share your experience concerning your recent stay with us, Mengyin. We hope to have a chance to host you again in the future and allow us to make it up to you and provide the high quality of service we are known for.

We are so delighted by your amazing feedback, Brenda. Glad to know that you had a perfect stay. Hope to host you again!

Top-notch is a great word, Sarah. Thank you so much and we are thrilled that you had a fantastic, clean and comfy stay. Looking forward in hosting you again!

Hi Lisa, that's great news to us! Thank you so much for loving our place and for recommending us to your friends. Hope to host you again soon!

Hi Neil, thank you so much for your amazing feedback. Pleased to know that you had a great stay! Hope to host you again soon!

Hi Theo, thank you so much for your amazing review. Lovely to hear that your experience was great. Hope to see you soon!

Hi Patrick, thank you so much for your awesome review and for emphasizing our hard work to make every guest's stay clean and comfortable. My team would be very happy about this specially Vien. Thank you so much and we really hope to host you again!

Hi Ami, thank you very much for feedback concerning your stay here with us. Glad that you find the location as great:) Yes, the bathroom is a little bit outdated but we make sure that it is super clean and working perfectly fine. Happy that it worked for you same as the parking which we offer to our guests free of charge! It's always a pleasure for us to host you!

We sincerely regret that your experience is less than what you have expected. Hope you could just have called Expedia so we could have offered to rectify the situation by sending Housekeeping or Maintenance or by offering a new unit to fix the issue. Apologize though for the inconvenience. Rest assured that our Housekeeping is doing their job accordingly and we have taken note of the reported issue. We do apologize that your overall experience is less than ideal and we hope that you give us a chance to share a more positive experience in the future.

We are so grateful for your wonderful feedback, Tony! Thanks for sharing it with us together with the awesome pictures! Hope to have you back soon!

Thank you for leaving a review. Cleanliness is an important aspect in hospitality and missing this mark is very frustrating to me as well. We have already met with our cleaning team to avoid this issue from happening again. All of our units are sprayed by a professional and licensed extermination company on a monthly basis. But because of the climate bugs and roaches cannot be totally eradicated. I am glad that you are satisfied with our communication. Excellent communication is very important to us. This way we are assured that we are giving the proper service that you deserve. We appreciate your feedback.

We are delighted to hear that you value the efforts we have put toward creating the best guest experience here. Looking forward to hosting you again soon.

We appreciate you taking time to leave a review. We’re so glad to know that you had a nice stay! Looking forward to having you back soon!

We are so grateful for your kind words. Thanks for sharing your review with us and the community. I appreciate your feedback.

Thank you so much for taking the time to leave us this amazing review. It will be our great pleasure to have you back soon!

We appreciate you choosing to stay at our hotel. I hope to know how you felt during your stay. Your feedback is important to us.