This one night stay was the worst hotel experience I've had. Upon entering the hotel, based on the lobby, I thought this was going to be a fun, funky little place to stay. We would have faired better to sleep in the airport....the floor would have been more comfortable than the bed we had......that's saying a lot since the Miami airport is a hot mess!
We had 1 towel for 2 people, we requested more and got one.....also requested washcloths and they said they would get some to us....never saw the washcloths.
Customer service was definitely LACKING.
The best parts of this hotel ...
1. The decor, Jim Morrison, Audrey Hepburn, Marilyn Monroe, Bob Marley etc.... posters, covered the walls.
2. The outside entrance had a small area that we were able to sit at for 2-hours, with all our luggage, and enjoy a 6-pack, some Cheetos and lots of people watching.
3. It's close to plenty of restaurants and bars....if only we didn't have to drag our suitcases around as they had no place to store them for us while we waited and I would not trust them, based on their lack of customer service, to keep my property safe.
PSA Stay AWAY it's too much money for a below par hotel.