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Recensioni per Residence Inn by Marriott Miami Aventura Mall

3 out of 5
Residence Inn by Marriott Miami Aventura Mall
19900 W Country Club Dr, Aventura, FL

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 593 su 1004 recensioni" "
Valutazione di 8 - Buono. 303 su 1004 recensioni" "
Valutazione di 6 - Soddisfacente. 72 su 1004 recensioni" "
Valutazione di 4 - Scarso. 22 su 1004 recensioni" "
Valutazione di 2 - Terribile. 14 su 1004 recensioni" "

9,2/10

Pulizia

9,0/10

Personale e servizio

8,8/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

9,2/10

Ecosostenibilità

Recensioni

8/10 Buono

Vale, Firenze

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Zona tranquilla
Hotel fuori città, ma facilmente raggiungibile con la macchina dall' aeroporto. Vicino alle spiagge. Stanza pulita, spaziosa con piccola cucina fornita. Parcheggio un po' caro.

10/10 Eccellente

Narzely

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Staff is incredibly helpful and friendly, everything was great, the room was ready and clean
Soggiorno di 3 notti ad aprile 2024
Risposta di Guest Services , il giorno 1 mag 2024
Dear Narzely,Thank you for your positive review of Residence Inn Miami Aventura Mall! We are thrilled to hear that you found our associates incredibly helpful and friendly. Providing exceptional customer service is a top priority for us. We are delighted to hear that everything during your stay was great and that your room was ready and clean upon your arrival. Your comments are greatly appreciated, and we look forward to welcoming you back for another wonderful stay soon. Thank you for choosing our hotel and safe travels. Best regards, Guest Services

6/10 Soddisfacente

Beverly

Viaggio di gruppo
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia
The kitchen appliances were greasy. Things looked clean but didn’t feel clean.
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Services , il giorno 30 apr 2024
Dear Beverly, It was a pleasure to welcome you to the hotel and we thank you for the opportunity to serve you during your travels. We are grateful for your feedback regarding your recent stay and want to let you know that we are as disheartened as you to learn that your experience was less than exemplary. We take pride in providing inspired service with a commitment to quality to heighten the overall value of our guest experience. Therefore, we sincerely regret you experienced some discomfort during your time with us. We hope you'll allow us another opportunity in the future to change your impression into a memorable experience. Have a wonderful day and travel safely. Best regards, Guest Services

10/10 Eccellente

Cynthia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Guest Services , il giorno 28 apr 2024
Dear Cynthia, Thank you so much for the opportunity to welcome you to our hotel. We are thrilled that you thoroughly enjoyed your time with us. Please visit us again whenever your travels bring you back to Miami. Have a wonderful day, and travel safely. Kind regards, Guest Services

10/10 Eccellente

Bart

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent place, great suite, favorite attribute is the amazing breakfast included. The morning coffee there is superior to what's given in the rooms too. Very convenient oasis.
Soggiorno di 9 notti ad aprile 2024
Risposta di Guest Services , il giorno 14 apr 2024
Dear Bart,Thank you for your glowing review of Residence Inn Miami Aventura Mall! We are delighted to hear that you found our place excellent and enjoyed your stay in the great suite. Your favorite attribute, the amazing breakfast included, is definitely a highlight for many of our guests. We take pride in serving superior morning coffee that surpasses what's provided in the rooms. It's wonderful to know that you found our hotel a convenient oasis during your visit. We look forward to welcoming you back for another fantastic stay!Kind regards, Guest Services

10/10 Eccellente

Susana, Miami

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a very nice hotel
Soggiorno di 3 notti a marzo 2024
Risposta di Guest Services , il giorno 9 apr 2024
Dear Susana,Thank you for choosing our hotel and for taking the time to share your experience with other guests. We are delighted that you perfectly enjoyed your time with us. We hope you'll visit us again whenever your travels bring you back our way. Have a wonderful week, and travel safely. Best regards, Guest Services

10/10 Eccellente

Lori

Soggiorno di 2 notti ad aprile 2024
Risposta di Isabella , il giorno 7 apr 2024
Thank you so much for your feedback!We hope you choose to stay with us again when your travels bring you back to the area. Feel free to let me know if there is anything we can do to make your next stay a memorable one.

10/10 Eccellente

AJIRO

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a marzo 2024
Risposta di Guest Services , il giorno 25 mar 2024
Dear Ajiro,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services

10/10 Eccellente

GEORGE

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
LOCATION
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Services , il giorno 23 mar 2024
Dear George, Thank you for choosing our hotel for your visit to South Florida and for taking the time to share your experience. We are delighted you enjoyed your time with us and found our location ideal. We hope you'll visit us again whenever your travels bring you back our way. Best regards, Guest Services

6/10 Soddisfacente

Erika

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
No limpiaron la habitación
Soggiorno di 2 notti a marzo 2024
Risposta di Isabella, il giorno 3 mar 2024
Estimada Sra. Pastrana,Apreciamos mucho el tiempo que se tomo para compartir su experiencia en el Residence Inn, de igual modo, nos disculpamos por no cumplir sus expectativas referentes a la limpieza de habitación ya que la hacemos cada otro día y su reserva fue por dos días. Esperamos que en el futuro nos brinde otra oportunidad para demostrarle nuestro servicio memorable. Quedo a su disposición para mayor asistencia. Una vez más, gracias por elegirnos.Atentamente,Isabella GarciaSupervisora de OperacionesResidence Inn Aventura Mall7865281001igarcia@turnberry.com

10/10 Eccellente

Bianca, Virginia Beach

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The front desk staff were helpful and friendly during my stay and made me feel welcomed when I arrived.
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Services , il giorno 22 feb 2024
Dear Bianca, Thank you for selecting our hotel for your visit to South Florida. We want to tailor each guest's visit so they leave richer than when they arrived, and we are pleased to know how much you enjoyed your time with us! Our caring and devoted associates strive to anticipate the needs of our guests, and we will enjoy sharing your generous compliments with each of them. Your kind words are much appreciated, and we wish you all the best until we meet again! Have a wonderful day, and travel safely. Best regards, Guest Services

10/10 Eccellente

Ivonne

Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Services , il giorno 8 gen 2024
Dear Ivonne,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services

10/10 Eccellente

Aylin, cary

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Services , il giorno 8 gen 2024
Dear Aylin,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services

10/10 Eccellente

Geoffrey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Guest Services , il giorno 1 feb 2024
Dear Geoffrey, Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services

10/10 Eccellente

fernanda c p

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 6 notti a dicembre 2023
Risposta di Guest Services , il giorno 29 dic 2023
Dear Fernanda,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful new year, and travel safely. Best regards, Guest Services

10/10 Eccellente

Lena

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and very friendly walking distance to shopping and food all around a great stay if I’m in the area again will definitely be staying there again
Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Services , il giorno 27 dic 2023
Dear Lena,Thank you for taking the time to share your feedback on your recent stay at Residence Inn Miami Aventura Mall. We greatly appreciate your kind words and positive review..We are delighted to hear that you found our hotel to be very clean and that our staff provided a friendly and welcoming atmosphere. Our team takes great pride in providing exceptional service to ensure our guests have a comfortable and enjoyable stay.We couldn't agree more with your statement about our convenient location. Being within walking distance to shopping and a variety of dining options truly adds to the overall experience of our guests. We are pleased to hear that you found this aspect of your stay to be excellent. We sincerely hope to have the pleasure of welcoming you back to Residence Inn Miami Aventura Mall in the future. Your satisfaction is our top priority, and we want to make sure your next visit is just as great as the previous one. Thank you once again for your review, and we look forward to hosting you again soon!Best regards, Guest Services

10/10 Eccellente

Kevin

Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Relations , il giorno 26 dic 2023
Dear Kevin Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services

10/10 Eccellente

Delcio Lage

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Guest Services , il giorno 19 dic 2023
Dear Delico,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services

10/10 Eccellente

Pablo, San Antonio

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great rooms! Felt right at home.
Soggiorno di 3 notti a dicembre 2023
Risposta di Front desk, il giorno 19 dic 2023
Thank you so much for your feedback.We appreciate it.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a dicembre 2023
Risposta di Guest Services , il giorno 19 dic 2023
Dear Valued Guest, Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services

10/10 Eccellente

Monique

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
The lady at check in that Friday evening the 8th of December was phenomenal. She deserves a crown.
Soggiorno di 2 notti a dicembre 2023
Risposta di Front desk, il giorno 15 dic 2023
Thank you so much for let us know.We appreciate your feedback.

8/10 Buono

Josef

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a dicembre 2023
Risposta di Guest Services , il giorno 12 dic 2023
Dear Josef,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that you enjoyed your stay. We hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services

10/10 Eccellente

Ye

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a dicembre 2023
Risposta di Guest Services , il giorno 12 dic 2023
DearvYe,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services

10/10 Eccellente

Dariel

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Services , il giorno 10 dic 2023
Dear Dariel Thank you for choosing our hotel for your visit to Miami and for taking the time to share your experience with other travelers. We are delighted to receive your top score and to learn that you perfectly enjoyed your time with us. We hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Kind regards, Guest Services

8/10 Buono

Tatiana

Soggiorno di 3 notti a dicembre 2023
Risposta di Guest Services , il giorno 10 dic 2023
Dear Tatiana, Thank you for selecting our hotel for your visit to South Florida. We are pleased that you enjoyed your time with us and appreciated you taking the time to share your experience with other travelers. We hope you'll visit us again whenever your travels bring you back to Miami. Have a wonderful holiday season and travel safely. Best regards, Guest Services

8/10 Buono

LIVIA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a novembre 2023
Risposta di Guest Services , il giorno 9 dic 2023
Dear Livia,Thank you for being our guest and for taking the time to share your experience with other travelers. We are pleased you were satisfied with the majority of your stay, but we regret not meeting your expectations for a perfect experience. We hope to have another opportunity to show you our commitment to providing elevated, quality experiences. Have a wonderful day, and travel safely. Best regards Guest Services

10/10 Eccellente

Bruno

Soggiorno di 8 notti a novembre 2023
Risposta di Front Desk, il giorno 8 dic 2023
Thank you for your feedback.It was a pleasure having you with us.

10/10 Eccellente

Nassib

Soggiorno di 7 notti a novembre 2023
Risposta di Guest Services , il giorno 18 nov 2023
Dear Nassib,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services

10/10 Eccellente

louis

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Perfect for after cruise shopping
Soggiorno di 2 notti a ottobre 2023
Risposta di Guest Services, il giorno 7 nov 2023
Dear Louis, Thank you for choosing our hotel for your visit to Miami. We are delighted to receive your top marks and to learn that you thoroughly enjoyed your time with us. We hope you'll visit us again whenever your travels bring you back our way. Best regards, Guest Services

10/10 Eccellente

Monique

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything was great!
Soggiorno di 2 notti a ottobre 2023
Risposta di Ruth Perez, il giorno 5 nov 2023
it was a great pleasure for us to have you as our guest and we would like to see you always. Thank you so much.

10/10 Eccellente

Sean

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a ottobre 2023
Risposta di Front Desk, il giorno 4 nov 2023
Thank you for your feedback. We really appreciate it.

8/10 Buono

Susan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Guest Services , il giorno 4 nov 2023
Dear Susan, Thank you for selecting our hotel for your visit to South Florida. We are pleased that overall you enjoyed your time with us. We hope you'll visit us again whenever your travels bring you back to Miami. Best regards, Guest Services

10/10 Eccellente

Teresa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a ottobre 2023
Risposta di Guest Services , il giorno 2 nov 2023
Dear Teresa,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services

8/10 Buono

William

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Walking to mall, clean, good breakfast
Soggiorno di 1 notte a ottobre 2023
Risposta di Front desk, il giorno 29 ott 2023
Thank you so much for feedback, we appreciate it.

8/10 Buono

patricia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Perfecta para shopping
Soggiorno di 4 notti a ottobre 2023
Risposta di Guest Services , il giorno 30 ott 2023
Dear Patricia, Thank you for choosing our hotel for your visit to Miami. We are pleased that you found our hotel ideal for exploring and shopping. We hope you'll visit us again whenever your travels bring you back this way.Best regards, Guest Services

10/10 Eccellente

Monica Teresa

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a ottobre 2023
Risposta di Guest Services , il giorno 28 ott 2023
Dear Monica, Thank you for choosing our hotel and for taking the time to share your experience with other guests. We are delighted that you perfectly enjoyed your time with us. We hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day and travel safely. Best regards, Guest Services

10/10 Eccellente

Debra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a ottobre 2023
Risposta di Guest Services , il giorno 19 ott 2023
Dear Debra,Thank you for selecting our hotel for your visit to Miami. We are thrilled to receive your top marks and to learn that you thoroughly enjoyed your time with us. We hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services

10/10 Eccellente

ALEJANDRA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a ottobre 2023
Risposta di Front Desk, il giorno 11 ott 2023
Thank you so much for your feedback, we really appreciate it.

8/10 Buono

MANUEL

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
el sofá cama terrible, el colchón muy incomodo
Soggiorno di 3 notti a settembre 2023
Risposta di Guest Relations , il giorno 7 ott 2023
Dear Manuel, Thank you for being our guest and for taking the time to share your experience with other travelers. We are pleased you were satisfied with the majority of your stay, but we regret not meeting your expectations for a perfect experience. We are sorry to hear that the pull-out sofa sleeper was uncomfortable. We hope to have another opportunity to show you our commitment to providing elevated, quality experiences. Have a wonderful day, and travel safely. Best regards Guest Services

10/10 Eccellente

Ana

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Me encanta hospedarme en este hotel ! Es muy familiar y en espacial nos gusta la atención de la señora Ruth , gracias a ella es que mi familia y yo volvemos siempre !! Solo como observación no tuve buena presión de agua en la ducha , me parece un poco costoso el valor del parking de resto todo me parece excelente!
Soggiorno di 4 notti a settembre 2023
Risposta di Guest Services , il giorno 26 set 2023
Dear Ana,Thank you for your loyalty to our hotel and for taking the time to share your experience with other travelers. We are delighted that you perfectly enjoyed your time with us and Ruth's exemplary service made your stay even more memorable. We look forward to welcoming you back for many years to come. Have a wonderful day, and travel safely. Kind regards, Guest Services

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Enjoyable stay
I was impressed with the room decor. I've stayed at Residence Inn's at other times but none as nice as this one and, it's not only the room but the whole Inn appears to have been renovated. Congratulations, job well done and with service providers that were outstanding.
Soggiorno di 6 notti a settembre 2023
Risposta di Guest Services , il giorno 23 set 2023
Dear Valued Guest, Thank you for your lovely review of our hotel and our associates. We are delighted you enjoyed your pristine and comfortable rooms. Each of our guest rooms are designed to provide a seamlessly crafted experience and perfect stay in Miami. We are also happy to read your praises about our decor, and also the welcoming service you experienced from so many of our dedicated team members. Thank you once more for the kind recommendation. It was our pleasure serving you, and we look forward to seeing you again soon. Best regards, Guest Services

10/10 Eccellente

Miguel Esteban Marbis, San Jose

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great Hotel Overall
Soggiorno di 5 notti a settembre 2023
Risposta di Guest Services , il giorno 21 set 2023
Dear Miguel, Thank you for selecting our hotel for your visit to South Florida. We want to tailor each guest's visit so they leave richer than when they arrived, and we are pleased to know how much you enjoyed your time with us! We wish you all the best until we meet again! Have a wonderful day, and travel safely. Best regards, Guest Services

10/10 Eccellente

Lisa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Housekeeping was excellent. Daily breakfast good
Soggiorno di 8 notti a settembre 2023
Risposta di Guest Services , il giorno 20 set 2023
Dear Lisa,What a wonderful way to start our day by your thoughtful comments. We are absolutely thrilled to learn that you thoroughly enjoyed your time with us and appreciated our hotel's attentive service and complimentary amenities. We hope you'll visit us again whenever your travels bring you back to Miami. Have a wonderful week, and travel safely. Kind regards, Guest Services

10/10 Eccellente

Christina

Soggiorno di 2 notti a settembre 2023
Risposta di Guest Services , il giorno 7 ott 2023
Dear Christina, It is important for our guests to feel relaxed and comfortable when staying with us, and we are happy to learn that you did. We look forward to many more visits with you. Until then, safe travels!Best regards, Guest Services

10/10 Eccellente

Eliora Beja

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This was our second stay at this property and we had a great experience.
Soggiorno di 5 notti a settembre 2023
Risposta di Guest Services , il giorno 14 set 2023
Dear Eliora,Thank you for your loyalty to our hotel and for taking the time to share your experience with other travelers. We are delighted that you perfectly enjoyed your time with us in Miami and more importantly at our hotel. We hope you'll visit us for many years to come. Have a wonderful day, and travel safely. Best regards, Guest Services

10/10 Eccellente

Rhonda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff. Very accommodating, always willing to assist.
Soggiorno di 3 notti ad agosto 2023
Risposta di Guest Services , il giorno 1 set 2023
Dear Rhonda, Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services

10/10 Eccellente

Jean Carlos

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti ad agosto 2023
Risposta di Guest Services , il giorno 1 set 2023
Dear Jean,Thank you for being our guest for your visit to South Florida. We work very hard to perfect the guest experience with inspiring, thoughtful service here at our hotel, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Kind regards, Guest Services

10/10 Eccellente

freda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Front desk, il giorno 31 ago 2023
Thank you so much for your feedback. We really appreciate it.

6/10 Soddisfacente

GUSTAVO, Sebring

Mi è piaciuto: Personale e servizio
Risposta di Guest Services , il giorno 29 ago 2023
Dear Gustavo, We take matters of service and quality experiences extremely seriously and pride ourselves on exceeding our guests expectations. Thank you for selecting our hotel for your visit. We are pleased you were satisfied with the majority of your stay, but we regret not meeting all your expectations. As your review does not provide comments, we would appreciate it if you could contact our hotel at your earliest convenience. We would welcome any further information that may help us improve any discomfort you may have experienced. We hope to have another opportunity to show you our commitment to providing elevated, quality experiences. Have a wonderful day, and travel safely. Best regards Guest Services

10/10 Eccellente

Jenny

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad agosto 2023
Risposta di Guest Services , il giorno 29 ago 2023
Dear Jenny,Thank you so much for the opportunity to welcome you to our hotel. We are thrilled that you thoroughly enjoyed your time with us, and that our hospitality made your stay even more memorable. Please visit us again whenever your travels bring you back to Miami. Have a wonderful day, and travel safely. Kind regards, Guest Services